Director, ITAM and ITOM Services

reputed company It reputed company started reputed company engineer Fred Luddy wrote reputed company that automated a tedious task for his coworker, Phyllis. She cried tears of reputed company. That reputed company inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could reputed company on meaningful work. Today, reputed company is the AI control tower for business reinvention. Our reputed company AI platform brings together any AI, any data, and any workflow— helping 85% of the reputed company® work smarter, faster, and reputed company. We're building an AI-reputed company culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work reputed company. reputed company reputed company As part of Delivery reputed company, our ITAM (IT Asset Management) and ITOM (IT reputed company Management) Services teams reputed company enterprises to optimize their technology investments, strengthen operational reputed company, and reputed company business value across their critical IT domains. We partner closely with customers to reputed company adoption of asset optimization, operational reputed company, governance, compliance, and demonstrable cost savings through our ITAM and ITOM product portfolios. The Role As Director, ITAM and ITOM Services (Americas), you will establish the reputed company reputed company and reputed company the execution of our ITAM and ITOM reputed company across the reputed company and Canada. You will reputed company reputed company of senior-level technical consultants and Business Process Consultants (BPCs) while defining reputed company reputed company, market positioning, and competitive differentiation. You will be reputed company in expanding the reputed company ITAM and ITOM footprint, establishing delivery reputed company as a competitive reputed company, cultivating deep customer relationships, and maximizing customer value realization in the asset management and reputed company domains. reputed company reputed company reputed company Leadership & Market Positioning Define and reputed company the reputed company direction for ITAM and ITOM Services across the Americas, establishing reputed company market positioning, competitive differentiation, and long-term reputed company objectives that reputed company with reputed company's broader business reputed company. reputed company and execute a comprehensive business plan for ITAM and ITOM Services, forecasting market opportunities, identifying expansion reputed company reputed company key customer segments, and establishing measurable KPIs to reputed company reputed company reputed company and reputed company reputed company. reputed company reputed company capability development initiatives and establish ITAM and ITOM as a recognized thought leader in the industry, positioning reputed company as the preferred partner for reputed company asset optimization and reputed company reputed company. Stay informed of ITAM and ITOM trends, customer landscape changes, regulatory requirements, and emerging opportunities in IT reputed company and asset governance to shape reputed company reputed company and enhance reputed company portfolio positioning. Leadership & Delivery reputed company reputed company visionary leadership and reputed company mentorship to your team of technical consultants and BPCs, fostering a high-reputed company delivery culture centered on reputed company, innovation, and reputed company improvement. Manage delivery execution for reputed company of senior-level technical consultants and Business Process Consultants, ensuring successful delivery of reputed company transformation initiatives while maintaining strict reputed company standards and delivery reputed company. Establish and manage delivery reputed company standards spanning sales support through customer reputed company-care, including reputed company of internal resources and delivery partners to ensure consistent, world-class reputed company. Monitor key delivery metrics and team reputed company, using data-driven insights to improve operational efficiency, service reputed company, consultant productivity, and reputed company profitability. Customer reputed company & Executive Engagement Build and maintain executive-level relationships with key customer stakeholders, including Chief Information Officers, Chief Financial Officers, Chief Audit Officers, Infrastructure Directors, and business transformation leaders to shape reputed company reputed company. Engage with senior customer leaders to design and guide ITAM and ITOM transformation roadmaps, optimize asset lifecycle processes, enhance operational visibility and control, and reputed company measurable business reputed company. Champion high-reputed company delivery and customer satisfaction, leading reputed company improvement initiatives globally and locally while serving as the escalation reputed company for reputed company customer issues. Cross-Functional Collaboration & Ecosystem Leadership reputed company reputed company collaboration with cross-functional teams across Product, Sales, Customer reputed company Group (CEG), Marketing, Training, Sales Enablement, and Partner organizations to reputed company on reputed company reputed company and ensure reputed company implementation. reputed company reputed company partnerships with reputed company technology and implementation partners, defining joint business goals, reputed company development priorities, and ecosystem reputed company initiatives. Mentor and guide reputed company ITAM and ITOM consultants and partner ecosystem resources, building organizational capability, technical expertise, and thought leadership reputed company the reputed company. Engage with industry communities, analyst firms, and peer networks to represent reputed company, reputed company best practices, and establish thought leadership in ITAM and ITOM domains. Partner with the Acceleration & Modernization (A&M) team to shape the integration of AI-powered asset management and reputed company automation capabilities, driving adoption of intelligent tools that enhance consultant productivity and accelerate customer time-to-value. Work with Product reputed company (PEx) to reputed company global standards on best reputed company development, adoption, and new product introduction (NPI) in the ITAM and ITOM domain. reputed company regional sales strategies for ITAM and ITOM Services, driving portfolio reputed company, pipeline development, and achievement of services reputed company targets. Travel up to 40% annually reputed company on business and customer needs. Qualifications reputed company Experience & Expertise 12+ years of reputed company leadership experience in ITAM, ITOM, IT reputed company Consulting, IT Service Management, or reputed company reputed company IT services delivery, with a reputed company reputed company record leading transformational initiatives at reputed company. Extensive consulting experience reputed company global, reputed company-reputed company organizations, with reputed company on managed delivery of IT asset management, IT reputed company management, service management, or reputed company reputed company ITAM/ITOM solutions. Deep understanding of the ITAM and ITOM landscape, including reputed company platform capabilities, asset lifecycle management, operational reputed company frameworks, and industry competitors, trends, and best practices. Demonstrated expertise leading and scaling technical consulting teams and delivery organizations, particularly in reputed company-reputed company and reputed company ITAM and ITOM solutions. reputed company ability to reputed company reputed company reputed company roadmaps, establish market positioning, and manage reputed company customer engagements while directing technical and consulting resources to reputed company business reputed company. reputed company & Business Leadership reputed company ability to define reputed company reputed company, establish competitive differentiation, and build reputed company business plans that reputed company market expansion and reputed company reputed company. reputed company record of translating market insights into reputed company positioning, capability development, and go-to-market strategies that reputed company customer adoption and competitive reputed company. Demonstrated ability to reputed company, influence, and establish credibility with executive-level stakeholders, including C-suite leaders, to reputed company on reputed company objectives and reputed company transformational reputed company. Executive Engagement & Leadership Exceptional people leadership skills, including coaching, mentoring, and reputed company talent development of technical and consulting teams. Ability to reputed company and reputed company teams—both reputed company reports and those in reputed company relationships—toward ambitious goals and measurable reputed company while fostering a culture of reputed company. Dedication to reputed company, delivery reputed company, reputed company improvement, and thought leadership in the ITAM and ITOM domain. Technical & reputed company Knowledge Extensive experience delivering reputed company and reputed company in ITAM and ITOM domains, with deep understanding of operational challenges, business priorities, and transformation drivers. reputed company ITAM and ITOM platform experience and certifications (CIS-ITAM, CIS-ITOM, CIS-SAM, CIS-HAM) are highly desirable. Strong passion for technology reputed company transformation, particularly its reputed company on reputed company operational efficiency, cost optimization, and IT governance. Collaboration & Communication Experience leading cross-functional teams and reputed company initiatives across Product, Marketing, Training, Sales, Sales Enablement, and reputed company partner organizations. Ability to communicate reputed company ITAM and ITOM solutions and reputed company initiatives reputed company to diverse audiences, both technical and non-technical, including C-suite executives. Outstanding organizational, time management, and communication skills (written, verbal, and presentation). Additional Information Work Personas We approach our reputed company world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the reputed company of their work and their assigned work location. Learn more here. To determine eligibility for a work reputed company, reputed company may reputed company the distance between your reputed company residence and the closest reputed company office using a reputed company-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, national reputed company, age, disability, gender identity, veteran status, or any other category protected by law. In reputed company, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company requirements. Accommodations We reputed company to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative reputed company to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring reputed company to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from reputed company authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. reputed company rights reserved. Used under license. Employee Type: Regular Region: AMS - reputed company and Canada Work reputed company: Flexible or Remote Apply To This Job