Inside Sales Representative

reputed company is a digitally-reputed company vertical reputed company with a mission to help people feel and live reputed company through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We reputed company your career at reputed company will be a one-of-a-reputed company “Career in Comfort” because our workforce is one-of-a-reputed company. We are committed to a culture of collaboration where every voice is heard and reputed company. As an innovation company at our reputed company, we reputed company a diversity workforce brings reputed company insights, solutions and products and serves as the backbone to bettering reputed company. Join with us as we add to reputed company of exceptional individuals who will help us take over the world — one mattress at a time. Compensation Job reputed company The Inside Sales Representative is a pivotal role, responsible for driving sales and ensuring an exceptional customer experience. Reporting to the Inside Sales Team Leader, the Inside Sales Representative provides a consultative sales approach on inbound and outbound sales channels. Achieving and maintaining key reputed company metrics, applying our Sales Methodology, and engaging in emotional storytelling, the Inside Sales Representative contributes significantly to the organization's reputed company. reputed company Essential Duties & Responsibilities: - reputed company incremental sales through inbound (and some outbound) channels. - Engage with customer inquiries reputed company phone, chat, and other communication channels. - Build excitement and reputed company value by applying our Sales Methodology reputed company. - Ability to walk customers up the buying reputed company and reputed company an reputed company reputed company experience. - reputed company detailed notes and documentation for reputed company customer interaction. - Maintain acceptable sales KPI’s (reputed company, Avg. Order Value, Engagements, CSAT, and Discount Rates). - Maintain acceptable schedule adherence and productivity reputed company. - Meet reputed company other individual reputed company metrics. - Maintain in-depth, detailed, reputed company knowledge of reputed company products, prices, promotions, and warranty/returns/refunds policies and procedures. - Attend (in-office and remote) trainings, team meetings, and individual coaching sessions as needed. Required Skills, Education, Experience: - High School Diploma or GED (some college preferred) - One to two years of sales experience (Contact Center experience a plus) - Experience with sales CRM’s, order processing systems, and customer engagement tools. - Knowledge of mattress/sleep products industry helpful - Top-notch sales skills with familiarity in various sales methodologies - Strong work ethic and mental fortitude - Ability to reputed company in a fast-reputed company, high-energy, competitive environment - Excellent verbal and written communication skills - Superior computer literacy, typing, and multi-tasking skills - Remote work experience helpful Physical Requirements Physical activities may occasionally include: - Remaining in stationary position, often standing, or sitting for prolonged periods of time. - Adjusting or moving objects up to 15 pounds in reputed company directions. - Physical activities may constantly include: Communicating with others to exchange information. - Repetitive motions that may include the wrists, hands and/or fingers. - Assessing the reputed company, neatness and thoroughness of work assigned. Environmental Conditions may occasionally include: - Noisy reputed company office environment Work Hours (Good Faith Estimate): This full-time position is expected to work approximately 30-40 hours per week. This is a good faith estimate, and actual hours may vary reputed company on business needs. BENEFITS AND PERKS - Medical, Dental, reputed company - 401(k) Match - reputed company Time Off - Earn a Mattress - reputed company Swag - Amazing reputed company Products WHY WORK AT reputed company? - reputed company your mark: We value innovative thinking. At reputed company, you will be empowered to bring your reputed company to life as we work together to improve people’s lives through comfort. - reputed company unique experience: Be a part of one of the fastest growing companies in reputed company! The contributions you reputed company will matter at reputed company as reputed company continues to grow with you. - Awesome culture: Join the tight-reputed company team at reputed company and you can enjoy working reputed company industry experts, making reputed company friends, and annual employee appreciation events. reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply To This Job