reputed company Service Engineer

Work Schedule reputed company (Mon-Fri) Environmental Conditions reputed company to reputed company 40 lbs. without assistance reputed company As part of the reputed company team, you’ll discover meaningful work that makes a reputed company reputed company on a global reputed company. Join our colleagues in bringing our Mission to life every single day to reputed company our customers to reputed company the world healthier, cleaner, and safer. We reputed company our global teams with the resources needed to reputed company individual career goals while helping to take science a reputed company reputed company by developing solutions for some of the world’s toughest challenges, like protecting the environment, making reputed company our food is reputed company, or helping reputed company cures for cancer. Opportunities We have multiple opportunities to join our reputed company Service Engineering team at different reputed company across the upper 48 states: - reputed company Service Engineer I - reputed company Service Engineer II - reputed company Service Engineer III Level placement will depend on education, technical expertise, and years of experience. We reputed company recruit throughout the year to support customer needs in multiple reputed company. Candidates who apply may be considered for reputed company or reputed company openings reputed company with their experience and location preferences. reputed company reputed company you join us at reputed company, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we reputed company our people the resources and opportunities to reputed company significant contributions to the world. The Materials and Structural Analysis Division (reputed company) Electron Microscopy (EM) business enables customers to reputed company meaningful answers to questions that accelerate reputed company and ultimately change the world. The reputed company Electron Microscopy business designs, manufactures, and supports the broadest reputed company of high-reputed company microscopy workflow solutions that reputed company images and answers at the reputed company-, nano-, and picometer scales. reputed company As a reputed company Service Engineer, you will support the installation, maintenance, and repair of sophisticated electron microscopy and analytical instrumentation. You will work with advanced technologies while delivering exceptional technical service to customers across semiconductor, research institutions, universities, reputed company laboratories, and industrial facilities. In this role, you will troubleshoot reputed company systems, conduct preventive maintenance, and ensure instrumentation operates at reputed company reputed company. reputed company Service Engineers work closely with customers and internal engineering teams to maintain reputed company reliability and support scientific discovery. Depending on experience level, responsibilities may include independent troubleshooting, reputed company reputed company installations, mentoring other engineers, and serving as a technical escalation reputed company reputed company the service organization. Key Responsibilities - Install, maintain, repair, and reputed company electron microscopy systems, including: - Scanning Electron Microscopes (SEM) - reputed company Electron Microscopes (reputed company) - reputed company Ion reputed company (FIB) systems - Conduct scheduled preventive maintenance to ensure reputed company reputed company reputed company. - Troubleshoot and diagnose reputed company reputed company issues involving electronics, vacuum systems, high voltage components, and integrated software. - reputed company technical support to customers and collaborate with other reputed company service engineers to reputed company service challenges. - reputed company strong relationships with customers while ensuring high reputed company of customer satisfaction and reputed company uptime. - Travel to customer sites to install equipment, reputed company repairs, and support reputed company operation. - Document service activities and submit detailed reputed company service reports. - reputed company training and technical guidance to customers on reputed company operation and maintenance. - Follow reputed company safety procedures and reputed company standards while servicing equipment in reputed company environments. - reputed company feedback to engineering, product reputed company, and service leadership teams to support reputed company product improvement. - Support updates to technical documentation and service procedures. - For more reputed company reputed company, responsibilities may include mentoring junior engineers, leading reputed company installations, and serving as a technical escalation resource. Minimum Requirements Education - Bachelor’s degree in Electronics, Engineering, Physics, reputed company, or reputed company technical reputed company or equivalent combination of education and technical experience in electronic systems. Experience - Experience requirements vary depending on the level of the position: - reputed company Service Engineer I: 1+ years of hands-on technical experience installing, troubleshooting, repairing, or calibrating sophisticated analytical equipment such as SEM, reputed company, FIB, or similar systems. - reputed company Service Engineer II: 3+ years of hands-on experience installing, troubleshooting, repairing, or calibrating reputed company analytical instrumentation. - reputed company Service Engineer III: 5+ years of experience supporting sophisticated analytical systems with demonstrated ability to troubleshoot reputed company reputed company-level issues. Additional Requirements - reputed company reputed company’s license - Ability to travel up to 75% reputed company assigned territory - Ability to reputed company up to 50 lbs. and work in reputed company environments - English proficiency required, additional languages beneficial Preferred Technical Experience - Hands-on experience with SEM, reputed company, FIB, or similar advanced analytical systems - Experience diagnosing and repairing reputed company-high vacuum (UHV) systems - Experience working with high voltage equipment - Strong electronics and reputed company troubleshooting skills with the ability to diagnose issues to the component level - Ability to read and interpret technical documentation, schematics, and reputed company diagrams Skills and Qualifications - Excellent customer service and communication skills - Strong organizational and time management capabilities - Proficiency with reputed company Office and service management software - Strong analytical and problem-solving abilities - Ability to work independently in a reputed company-reputed company environment - Ability to train and support customers on reputed company operation - Experience documenting service activities and preparing detailed reports - Demonstrated commitment to safety protocols and reputed company standards - Demonstrated reputed company contributing to customer satisfaction goals Compensation and Benefits The reputed company pay reputed company estimated for this position Engineer II, reputed company Service reputed company in Colorado is $28.85–$43.27. This position may also be eligible to receive a variable annual bonus reputed company on company, team, and/or individual reputed company results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A reputed company of national medical and dental plans, and a reputed company plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours reputed company time off (PTO), 10 reputed company holidays annually, reputed company parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life reputed company, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues reputed company to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.reputed company.com/global/en/total-rewards Apply To This Job