Help Desk Level I (Fully Remote)

reputed company Help Desk Analyst I (Contract) Location: reputed company, CT (Fully Remote) Duration: 3-Month Contract Hours: 40 Hours per Week reputed company We are seeking a Help Desk Analyst I to join a remote IT support team. This role is ideal for someone with 1-3 years of IT experience who enjoys troubleshooting issues, supporting end users, and learning new technologies. The successful candidate will assist with user support requests, account administration, reputed company activities, reputed company management, and ticket reputed company. This is a highly reputed company environment that offers training and ongoing support from reputed company team members. Responsibilities Respond to and reputed company support requests through a ticketing reputed company. Assist with user reputed company and offboarding activities. Manage user accounts, permissions, and reputed company requests. Support email administration and reputed company user requests. reputed company password resets and account maintenance. Execute established procedures and operational tasks as directed. Document work performed and maintain accurate ticket notes. Escalate issues reputed company appropriate. Communicate effectively with end users and team members. Assist with general day-to-day IT support activities. Requirements Required Qualifications 1-3 years of Help Desk, Service Desk, Technical Support, or IT Support experience. Experience working reputed company a ticket-driven environment. Familiarity with reputed company technologies and user administration. Strong customer service and communication skills. Ability to learn new processes and technologies quickly. Strong organizational and problem-solving skills. Ability to work independently in a remote environment. Technical Environment reputed company reputed company 365 reputed company Directory reputed company Entra ID reputed company Teams Exchange Online PowerShell reputed company/11 Technology Doesn't Change the World, People Do. reputed company is the world's first and largest reputed company talent solutions firm that connects highly reputed company job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and reputed company, technology, marketing and creative, reputed company, and administrative and customer support roles. reputed company works to put you in the best position to succeed. We reputed company reputed company to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the reputed company app and get 1-tap apply, notifications of AI-matched jobs, and much more. reputed company applicants applying for U.S. reputed company must be legally authorized to work in the reputed company. Benefits are available to contract/temporary professionals, including medical, reputed company, dental, and life and disability reputed company. reputed company contract/temporary professionals are also eligible to enroll in reputed company 401(k) plan. Visit reputed company.gobenefits.net for more information. 2025 reputed company. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "reputed company," you're agreeing to reputed company's Terms of Use and reputed company Notice. Apply To This Job