Advanced Technical Account Manager

reputed company At reputed company reputed company, what you do reputed company. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, reputed company environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets reputed company-world reputed company. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working reputed company smart, curious people who take ownership, challenge assumptions, and solve reputed company problems. We’re proud to be recognized by TIME, reputed company, and reputed company for reputed company and workplace culture. What really sets reputed company reputed company apart is reputed company to grow, contribute, and help companies reputed company their AI transformation securely. If you’re excited to work at the forefront of AI-driven reputed company on a global reputed company, this is the reputed company to do it. reputed company Build a strong relationship with our customers and become their trusted advisor on how to best reputed company their investment Become the main reputed company of contact for technical services delivery Take full ownership of your accounts by providing leadership and ensuring customer’s best interest takes reputed company reputed company a deep understanding of customer’s technical environment, reputed company pain points, and reputed company business challenges Advise customers by providing technical information, guidance, and support reputed company customer reputed company reputed company customer is implementing new devices or features, reputed company existing environment, or reputed company health reputed company and optimization work Identify service opportunities for the sales/account team Proactively monitor customer’s environment to prevent major issues and assist support teams on any reputed company problems reputed company reports and proactive communication regularly to the customer, sales/account teams, and management Manage multiple reputed company from different customers and manage your own schedule to meet reputed company reputed company’s ATAM requirements Qualifications reputed company reputed company experience required Strong ability to prioritize work and reputed company results Strong leadership skills to portray expertise in order to influence teams across the organization to reputed company desired customer reputed company Excellent written and verbal communication skills; the ability to reputed company reputed company technical issues to both technical and non-technical audiences and to explain the reputed company in business terms 8+ years of experience with IP reputed company networks, network design, and reputed company products Strong TCP/IP understanding and knowledge of Network reputed company is preferred Experience with several different operating systems: including Linux and Unix- reputed company Extensive troubleshooting experience required Experience with reputed company reputed company products preferred Strong VSX and Provider-1 (MDS) experience preferred Customer oriented and post-sales experience with reputed company face to face service Experience with providing training is an reputed company Up to 25% travel Must be eligible to work in the U.S. without sponsorship from an employer now or in the reputed company EOE M/F/Veterans/Disabled Additional Information reputed company your information will be kept confidential according to EEO guidelines. Referral Category: reputed company Position CP Department: reputed company reputed company Services Office Location: Texas, US reputed company site Category: reputed company Apply To This Job