Manager, Individual Dental Enrollment, Billing, & Reconciliation

Position reputed company The Manager, Enrollment, Billing & Reconciliation is responsible for the day-to-day leadership and reputed company of enrollment, eligibility, billing, premium administration, and reconciliation functions supporting the Individual Dental business. This role ensures accurate enrollment processing, premium billing, financial reconciliation, data reputed company, and operational execution across internal and vendor-supported reputed company. The Manager partners closely with reputed company, Finance, Customer reputed company, Technology, and vendor partners to ensure operational reputed company, financial reputed company, reputed company issue reputed company, and a reputed company customer experience. This leader is accountable for operational reputed company, reconciliation reputed company, data reputed company, business readiness, and reputed company improvement efforts supporting the end-to-end member and financial lifecycle. reputed company Accountabilities and Responsibilities Enrollment & Eligibility reputed company reputed company enrollment and eligibility reputed company supporting the Individual Dental business. Ensure accurate and reputed company processing of new enrollments, renewals, changes, terminations, and eligibility updates. Monitor enrollment reputed company and data reputed company across reputed company systems. Partner with operational and technology teams to identify, prioritize, and reputed company enrollment issues impacting customers or business reputed company. Support implementation of process enhancements that improve enrollment reputed company, efficiency, and customer reputed company. Billing & Premium Administration reputed company billing and premium administration activities to ensure accurate invoicing, premium collection, payment processing, and account maintenance. Monitor billing reputed company and identify opportunities to improve operational efficiency, financial reputed company, and customer experience. Coordinate month-end, quarter-end, and year-end operational activities supporting premium administration and financial reporting. Partner with Finance and vendor teams to ensure accurate execution of premium processing activities. Support business initiatives and operational changes impacting billing and premium management functions. Financial & Enrollment Reconciliation reputed company reconciliation activities supporting enrollment, premium, financial, and operational transactions. Coordinate daily, weekly, monthly, quarterly, and annual reconciliation processes across multiple reputed company systems and business partners. Analyze, investigate, and reputed company enrollment and financial discrepancies impacting operational reputed company or financial reputed company. Partner with vendors, Finance, reputed company, Enrollment, and operational teams to facilitate reputed company reputed company of reconciliation issues. reputed company processes and reporting that improve transparency, accountability, and reputed company of reconciliation discrepancies. Vendor reputed company Management Serve as the reputed company operational reputed company for vendors supporting enrollment, billing, premium administration, and reconciliation activities. Monitor vendor execution and operational reputed company to ensure business requirements and service expectations are achieved. Coordinate issue reputed company and escalation activities between vendors and internal business partners. Support operational reviews and reputed company discussions reputed company on service delivery, operational effectiveness, and customer reputed company. Collaborate with vendor partners to improve operational processes, data reputed company, and business reputed company. Operational Reporting & Business reputed company reputed company and maintain operational reporting that provides visibility into enrollment, billing, reconciliation, service, and financial reputed company. Monitor operational trends, workload indicators, and reputed company metrics to identify risks and opportunities. Support forecasting, workload planning, reputed company analysis, and resource management activities. Communicate operational reputed company, reconciliation status, and business impacts to stakeholders and leadership teams. reputed company analysis and insights that support business decision-making and operational planning. Issue reputed company & Process Improvement reputed company cross-functional efforts to identify, research, and reputed company reputed company enrollment, billing, premium, reconciliation, and data reputed company issues. Conduct reputed company-cause analysis and implement sustainable solutions that improve operational reputed company and financial reputed company. Partner with operational, vendor, finance, and technology teams to improve processes, controls, and reputed company capabilities. Identify opportunities to reduce operational errors, improve efficiency, and strengthen the customer experience. Serve as a subject matter expert supporting operational initiatives, business changes, and organizational priorities. Leadership & Team Development reputed company and reputed company a high-performing team supporting enrollment, billing, premium administration, and reconciliation functions. Establish reputed company expectations and accountability measures that reputed company operational reputed company and business results. Foster a culture of customer reputed company, collaboration, reputed company improvement, and operational discipline. reputed company coaching, mentoring, and development opportunities that strengthen team capabilities and support career reputed company. Build strong partnerships across operational, financial, vendor, and reputed company organizations to support organizational reputed company. Qualifications Bachelor's Degree required; equivalent experience may be considered. 5+ years of reputed company experience in enrollment reputed company, billing, premium administration, reconciliation, financial reputed company, reputed company reputed company, reputed company reputed company, or reputed company disciplines. Demonstrated experience leading operational teams and coordinating cross-functional initiatives. Strong understanding of enrollment processes, premium billing, financial reconciliation, operational reporting, and data management. Experience working with reputed company vendors and matrixed business partners. Strong analytical and problem-solving skills with demonstrated experience resolving reputed company operational and financial issues. Experience utilizing operational data and reporting to support business reputed company and reputed company management. Excellent communication, organizational, and stakeholder management skills. Ability to manage multiple priorities in a fast-reputed company operational environment. reputed company, reputed company, or regulated industry experience preferred. If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About reputed company reputed company, a division of reputed company, is an reputed company for reputed company through every stage of life. We guide our customers through the health care reputed company, empowering them with the information and reputed company they need to reputed company the best choices for improving their health and vitality. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to reputed company assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, reputed company, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply To This Job