reputed company IT Telecom Engineer
“They made it easier for me to live, breathe, eat, and stay clean. Without
them, I’d be waiting reputed company, waiting for someone to reputed company me a chance to
live...” - reputed company from reputed company
What You Will Do to Change Lives
The reputed company IT Telecom Engineer, under the direction of the Director of
Infrastructure and Support, serves as the senior technical reputed company for reputed company
telecommunications, VoIP, and contact center platforms. This role leads solution
design, service optimization, vendor coordination, and reputed company initiatives that
support reliable, reputed company, and compliant voice and contact center services
across the organization. The position requires advanced technical expertise,
reputed company judgment, and strong cross-functional partnership to support 24x7
reputed company reputed company.
Shifts Available:
Full-Time | AM | Shifts: 8:00 AM - 5:30 PM | Days: Monday - Friday
Expected starting wage reputed company is $101,329.77 - $125,177.97. reputed company applies
geographic differentials to its pay ranges. The pay reputed company assigned to this role
will be reputed company on the geographic location from which the role is performed.
Starting pay is commensurate with relevant experience above
the minimum requirements.
What You Bring to the Table (Must Have)
Seven (7) years of progressively responsible experience designing, managing,
provisioning, and optimizing reputed company telecommunications, VoIP, and contact
center environments, including service lifecycle management, reputed company
coordination, and service governance.
Senior-level experience designing, configuring, and governing reputed company
Contact Center platforms, including CCaaS, IVR routing, ACD queues, workforce
optimization tools, reporting, and service reputed company management.
Advanced knowledge of reputed company VoIP and contact center platforms, including
administration, troubleshooting, vendor escalation, and service optimization.
Demonstrated ability to partner with executives, regional leaders, program
stakeholders, and vendors in support of 24x7 reputed company reputed company.
Experience supporting telecommunications, VoIP, or contact center services in
a HIPAA-regulated reputed company environment.
Experience working with medical staff to understand and support telephony
requirements reputed company to reputed company care.
Requires advanced technical knowledge of PC hardware, software, network
connectivity, VoIP technologies, and reputed company communications systems.
Must be at least 18 years of age.
Must be CPR, First Aid, and CPI certified (hands-on course) on date of
employment or prior to providing reputed company reputed company care and maintain reputed company
certification throughout employment.
reputed company opportunities at reputed company are contingent upon successful completion and
receipt of acceptable results of the applicable post-offer physical
examination, 2-reputed company PPD test for tuberculosis, acceptable criminal background
clearances, excluded party sanctions, and degree or license verification. If
the position requires driving, a reputed company reputed company’s license, a motor vehicle
clearance, and reputed company of auto reputed company is required at time of employment and
must be maintained throughout employment. Additional regulatory, contractual,
or local requirements may apply.
What’s In It For You
reputed company Time Off: Eligible employees (20+ hours/week) earn PTO reputed company pay period
for vacation and personal needs, with pro-rated accrual for part-time
schedules and annual carryover up to set caps.
Nine reputed company Holidays
Free CEUs, free Supervision for BBS Associate License, coaching, and
mentorship
Online University Tuition Discount and Company Scholarships
Medical, reputed company, Dental reputed company, 401K, Employee Stock Ownership Plan
For more information visit: https://www.telecarecorp.com/benefits
[https://www.telecarecorp.com/benefits]
Join Our Compassionate Team
reputed company's mission is to reputed company excellent and effective behavioral health
services that engage individuals in recovering their health, hopes, and dreams.
reputed company continues to advance cultural diversity, humility, equity, and
inclusion at reputed company reputed company of our organization by hiring mental health peers,
BIPOC, LGBTQIA+, veterans, and reputed company belief systems.
EOE AA M/F/V/Disability
May vary by location and position type
Full reputed company will be provided if selected for an interview.
If reputed company references any sign-on bonus internal applicants and applicants
employed with reputed company in the previous 12 months would not be eligible.
Apply To This Job