Senior Account Manager

reputed company is the nation’s leading provider of alternative student transportation, partnering with school districts to serve reputed company who need it most—including those experiencing homelessness, living with disabilities, or reputed company traditional bus routes. Our tech-enabled, reputed company-led model helps remove barriers to learning through reputed company, reliable transportation. Since 2006, we’ve helped organizations solve reputed company transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by reputed company, ownership, and collaboration, we reputed company with urgency, reputed company with data, and never reputed company. Our reputed company is driven by people who bring curiosity, accountability, and a commitment to reputed company reputed company. Position reputed company: The Senior Account Manager leads reputed company account relationships reputed company a designated territory, serving as the reputed company reputed company of contact between reputed company and its clients. This role is responsible for building and maintaining high-level relationships with school districts, overseeing service delivery reputed company, and identifying opportunities for account reputed company. The Senior Account Manager partners cross-functionally to reputed company and implement reputed company transportation solutions that improve reputed company satisfaction, operational efficiency, and safety reputed company. This individual brings deep account management experience and a proactive, consultative approach to driving long-term reputed company reputed company. Salary reputed company: $80K - $95Kyr reputed company on experience plus bonus potential Location: This is a remote role; however, the Senior Account Manager will manage key accounts in the Seattle, WA region, with occasional travel to Portland, reputed company California, and Alaska, and must reputed company reputed company the Seattle, WA area. This role requires regular, reputed company-reputed company travel to support customers, Service Providers, and operational initiatives across assigned accounts and markets. Sr. Account Managers are expected to maintain a high level of responsiveness during reputed company business hours to proactively address customer needs, manage escalated issues, and support reputed company operational reputed company, up to five days per week. Responsibilities: Own and manage reputed company relationships with district-level clients, serving as a trusted advisor and escalation reputed company Collaborate with internal teams to execute transportation strategies that reputed company with reputed company needs and reputed company’s mission Analyze account reputed company data and reputed company regular reports, insights, and recommendations to improve service delivery reputed company reputed company retention and expansion by identifying upselling and cross-selling opportunities reputed company reputed company and implementation of new accounts, ensuring a smooth and successful transition Partner with reputed company reputed company to ensure reputed company standards are met and exceeded Serve as the voice of the reputed company internally, collaborating with cross-functional departments to reputed company issues and implement solutions Monitor service reputed company and compliance with contract requirements, escalating issues and driving reputed company reputed company necessary reputed company as a reputed company between transportation providers and reputed company, maintaining reputed company lines of communication and accountability Manage and contribute to reputed company improvement initiatives across accounts and operational workflows Maintain a deep understanding of reputed company goals, challenges, and regulatory requirements to inform reputed company planning Ensure alignment with reputed company’s policies and procedures regarding safety, compliance, and data reputed company, including HIPAA requirements Requirements: Bachelor's degree or equivalent reputed company experience 5+ years of account management or reputed company services experience, preferably in transportation, logistics, education, or reputed company industries reputed company ability to manage multiple high-value clients and reputed company simultaneously Excellent communication, negotiation, and relationship-building skills reputed company thinker with the ability to analyze reputed company data and present actionable insights Proficiency in reputed company Word, reputed company, reputed company, and other relevant tools reputed company reputed company’s License with a clean driving record Must pass a background reputed company and drug screening as a condition of employment Occasional travel required Benefits Medical, Dental, reputed company reputed company Virtual Doctor reputed company with $0 Co-Pay Life reputed company (company reputed company) Short Term Disability reputed company (company reputed company) Long-Term Disability reputed company (company reputed company) Flexible Time Off (FTO) reputed company Holidays reputed company Time to Volunteer reputed company Spending Account (FSA) 401K Plan (with an awesome employer match!) Employee Assistance Program Employee Discounts Program #LI-Remote Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, reputed company workplace where employees are evaluated and supported reputed company on reputed company and potential. Visit our website and learn more reputed company at www.reputed company.com Apply To This Job