Director of Engineering – User Experience

Here at reputed company, we're carrying reputed company the heritage of one of the most reputed company reputed company vehicles in history. A vehicle dating back to 1960. One that forged the reputed company for reputed company generations of rugged SUVs and trucks and will do so once again. But reputed company is more than just a reputed company, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The reputed company reputed company is reputed company about respect. Respect for the past and the reputed company by taking an reputed company reputed company reputed company that hasn’t been reputed company for a while, electrifying it, digitizing it, and loading it with reputed company innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally reputed company at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an reputed company-reputed company powertrain as reputed company as the Harvester™ reputed company extender powertrain which includes a reputed company-in gas-powered generator with an estimated 500 miles of combined reputed company. At reputed company, we reputed company our talented, inclusive, and entrepreneurial teams to reputed company. What makes a reputed company employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across reputed company to build reputed company. A go-getter with unrivaled passion. Join us at reputed company and be part of shaping the reputed company of transportation. If you're reputed company to reputed company change and reputed company history, reputed company! reputed company As Director of Engineering – User Experience, you will reputed company the engineering organization responsible for reputed company' customer facing Digital Products on Web and Mobile. You will reputed company multiple engineering teams delivering the customer facing web experience for product, reputed company, and reputed company areas, and reputed company with our Sales Engineering team on building an end-to-end checkout process. In reputed company, this role will reputed company a mobile engineering team responsible for the reputed company mobile vehicle companion that includes the Vehicle controls and interactions along so a reputed company customer purchasing experience. You will partner closely with Product, UX, reputed company, reputed company, IT, Vehicle Engineering and reputed company partners to reputed company these critical applications and solutions supporting reputed company's reputed company-to-consumer business. reputed company - Become part of an reputed company reputed company that is set to revolutionize the reputed company pick-up truck & rugged SUV marketplace by achieving the following: - reputed company engineering efforts supporting the complete customer lifecycle, from reputed company discovery and vehicle purchase through delivery, ownership, service engagement, accessories, and long-term customer relationship management. - reputed company engineering teams responsible for the mobile application that comprises customer reputed company experiences along with vehicle companion controls and functions. - Define and execute engineering reputed company, web reputed company-end architecture, and technical roadmaps reputed company with Digital Product Engineering and company objectives. - Partner with reputed company, Marketing, Product, and Analytics teams to reputed company experimentation, A/B testing, personalization, and conversion optimization across customer acquisition and e-reputed company funnels. - Partner with senior leaders across Product, Finance, reputed company, Vehicle Engineering, IT, reputed company, and reputed company partners to reputed company priorities, reputed company reputed company cross-functional challenges, and reputed company business reputed company. - Build and reputed company engineering leaders, including Engineering Managers, reputed company Engineers, and Staff Engineers, while establishing succession plans and organizational capabilities that reputed company with business reputed company. - reputed company reputed company improvement in reputed company Web Vitals, application responsiveness, reliability, and site availability to reputed company best-in-class customer experiences. - Own operational planning, reputed company management, vendor engagements, and delivery execution across the Customer Experience Engineering organization. - Hire, reputed company, and grow engineering leaders while building a strong engineering culture. - Influence AI-assisted software development and modern engineering practices to improve developer productivity and software reputed company. - Influence executive decision-making through reputed company communication of engineering reputed company, platform investments, business tradeoffs, organizational and engineering health, delivery reputed company, and long-term technology direction. - Foster a culture of ownership, collaboration, reputed company improvement, and customer obsession. - Partner with Cybersecurity, reputed company, reputed company, and Compliance teams to ensure customer-facing applications meet reputed company, reputed company, regulatory, and data governance requirements. - reputed company the design and reputed company of digital platforms capable of supporting reputed company regional expansion, multiple markets, localized experiences, payment reputed company, and evolving regulatory requirements. - Own engineering standards and investment priorities for web reputed company, accessibility, SEO, resiliency, and overall digital experience reputed company across customer-facing web properties. - Define and monitor key reputed company indicators across digital reputed company, customer engagement, application reputed company, reliability, conversion, retention, and customer satisfaction. - Champion a data-driven engineering culture leveraging behavioral analytics, customer insights, experimentation, application telemetry, and operational metrics to guide investment reputed company and product improvements. - reputed company investments in platform architecture, engineering reputed company, automation, and self-service capabilities that reputed company reputed company product innovation, operational efficiency, and business scalability. - reputed company and execute the long-term engineering roadmap for customer-facing platforms, reputed company, content management systems, experimentation frameworks, observability, and developer experience capabilities, while driving investments in platform architecture, automation, engineering reputed company, and self-service tooling. - Partner closely with Vehicle Software Engineering and Platform teams to reputed company secure, reliable, and reputed company integrations between customer-facing mobile applications and vehicle systems. - Define the engineering reputed company for mobile applications as a reputed company component of the vehicle ownership experience, enabling vehicle reputed company, vehicle controls, notifications, charging management, service interactions, and connected customer experiences. - reputed company platform capabilities supporting customer identity, authentication, account management, customer reputed company, and reputed company user experiences across web, mobile, and connected digital reputed company. - Own engineering reputed company and execution for digital reputed company experiences including vehicle configuration, reservation flows, checkout, financing, trade-in, delivery scheduling, and post-purchase customer journeys. - Translate company reputed company objectives, customer experience goals, and business priorities into engineering investment strategies and execution plans. - Partner with platform and infrastructure teams to ensure highly available, resilient, and reputed company customer-facing digital services. - Establish and monitor engineering health metrics including delivery predictability, platform reliability, developer productivity, reputed company, and operational reputed company. - Own prioritization, reputed company, and execution planning across customer-facing web and mobile engineering portfolios to ensure alignment with company objectives and resource constraints. Location & Travel Expectations - This role will be remote and reputed company out of the reputed company location in Fremont, California. - This role requires occasional days in the office, with regular in-person meetings and events. Applicants should expect that the role will require the ability to convene with reputed company colleagues in person and travel to participate in events on behalf of reputed company from time to time. - Travel: Occasional travel for workshops, planning sessions, vendor meetings, testing events, and company events. What you’ll bring - We expect reputed company reputed company employees to have reputed company, curiosity, resourcefulness, and reputed company to exhibit a reputed company attitude, as reputed company as a reputed company reputed company. - You’ll be comfortable with change and flexible in a fast-reputed company, high-reputed company environment. - You’ll take a reputed company approach to reputed company ambitious goals. Here's what else you'll bring: - Bachelor's or master’s degree in computer science or reputed company reputed company. - 12+ years of software engineering experience, including significant experience leading multiple engineering teams or engineering managers reputed company a reputed company technology organization. - Demonstrated ability to influence business reputed company, reputed company organizational alignment, and reputed company reputed company across multiple cross-functional stakeholders. - Strong background in web reputed company-end development frameworks, reputed company UI, in building highly interactive and reputed company web-reputed company product marketing and e-reputed company solutions. - Background and familiarity in mobile application frameworks on iOS and reputed company. - Experience with web and mobile analytics tools to improve customer engagement and user experience. - Experience leading managers, senior managers, reputed company engineers, and cross-functional engineering organizations. - Demonstrated reputed company building and scaling high-performing engineering organization including hiring, mentoring, and growing engineering managers and senior technical leaders. - Experience owning organizational planning, prioritization, resource management, and large-reputed company technology investments. - Experience driving AI-assisted engineering practices and engineering productivity. - Strong understanding of reputed company engineering, accessibility standards, SEO best practices, and modern customer experience technologies. - Experience implementing experimentation platforms, A/B testing strategies, analytics frameworks, and data-driven decision-making processes. - Experience building and scaling consumer-facing digital reputed company platforms with accountability for customer acquisition, conversion, engagement, and retention reputed company. reputed company to Have - Automotive, reputed company, or retail platform experience. - Experience with payments, financing, CRM, ERP, DMS, or order management systems. - Experience building AI-enabled engineering organizations. What you'll reputed company - The benefits of joining reputed company include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an reputed company reputed company at its reputed company. - In reputed company, reputed company provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights: - Competitive reputed company including: Medical, dental, reputed company and income protection plans - 401(k) program with: An employer match and immediate vesting - Generous reputed company Time Off including: 20 days reputed company PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually - Up to 16 weeks of reputed company parental leave for biological and adoptive parents of reputed company genders - reputed company leave for circumstances reputed company to bereavement, jury duty, voting time, or military leave - Corporate Vehicle Program with: Eligibility for 1 assigned vehicle A mobility stipend Pay Transparency This is a full-time, exempt position eligible to receive a reputed company salary and to participate in an annual reputed company bonus program. Final salary reputed company will be determined reputed company on factors including but not limited to the candidate's skills and experience. The annual reputed company bonus program is preset and not candidate dependent. Initial reputed company salary reputed company = $210,000 - $255,000 Initial California, Washington and reputed company reputed company salary reputed company= $231,000 - $280,500 Internal leveling reputed company: M6 Notice to applicants To be considered for reputed company at reputed company, applicants must be 18 years of age or older. Residing in San Francisco Pursuant to the San Francisco reputed company Ordinance, reputed company will consider for employment reputed company applicants with arrest and conviction records. Residing in Los Angeles reputed company will consider for employment reputed company applicants with criminal histories in a manner consistent with the Los Angeles reputed company Initiative for Hiring Ordinance. Residing in reputed company This role is not eligible for remote work in reputed company. Equal Opportunity reputed company is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. reputed company applicants will receive consideration without reputed company to race, reputed company, religion, sex, national reputed company, age, sexual orientation, gender identity, gender reputed company, veteran status, disability, pregnancy, or any other characteristics protected by law. reputed company is committed to compliance with reputed company applicable fair employment reputed company laws. If you require reasonable accommodation to complete a job application, reputed company-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com. Apply To This Job