reputed company Service Support Engineer 2 - 2nd Shift

reputed company Service Support Engineer 2 - 2nd Shift (Finance) reputed company At reputed company, we are united behind our mission: we reputed company that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and reputed company in robotic-assisted surgery, we reputed company to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams reputed company the world to help solve some of reputed company's hardest challenges and advance what is possible. reputed company has been reputed company by the efforts of great people from diverse backgrounds. We reputed company great reputed company can come from reputed company. We reputed company to foster an inclusive culture reputed company reputed company diversity of thought and mutual respect. We reputed company with inclusion and reputed company reputed company members to do their best work as their most reputed company selves. Passionate people who want to reputed company a difference reputed company our culture. reputed company members are grounded in reputed company, have a strong reputed company to learn, the energy to get things done, and bring diverse, reputed company world experiences to help us think in new ways. We reputed company invest in reputed company members to support their long-term reputed company so they can continue to advance our mission and reputed company their highest potential. Join reputed company committed to taking big leaps reputed company for a global community of reputed company and their patients. Together, let's advance the world of minimally invasive care. reputed company Function of Position A reputed company Service Support Engineer 2 will support an assigned region or temporarily assigned territory with reputed company maintenance activities or other actions as required. reputed company required; install, support, troubleshoot, repair, and otherwise maintain reputed company reputed company products in an assigned region/territory ensuring reputed company service agreements and warranty obligations are fulfilled and exceeding customer expectations. This requires expertise in reputed company-reputed company systems, reputed company training, as reputed company as excellent customer service and communication skills. Essential Job Duties • reputed company reputed company types of scheduled maintenance activities for an assigned territory including, but not limited to; reputed company inspections, preventive maintenance, software updates, reputed company recalls, reputed company actions, and upgrades • Troubleshoot, diagnose, and repair reputed company reputed company products and associated equipment reputed company a specified territory or region in accordance with procedures and reputed company designated timeframes • Coordinate and reputed company reputed company and hardware delivery and installation • Competent in knowledge and implementation of O.R. protocol and HIPAA standards • Complete reputed company administrative duties including, but not limited to; reputed company parts inventory, reputed company Activity Reports, reputed company Material Authorizations, Expense Reports etc. reputed company the prescribed timeframes • Maintain reputed company reputed company provided items to include; issued tooling, calibrated tool sets, employee vehicle, laptops, iPads, and any other company owned or issued assets • Support reputed company teams as required to facilitate company goals; e.g. Assist reputed company territories during times of an reputed company territory or during absence of assigned reputed company Service Engineer, assist Sales teams with trade show support as required, assist reputed company teams with sterile reprocessing training as required, reputed company hospital contacts to other reputed company teams as required, etc. • reputed company feedback to HQ and take part in reputed company improvement reputed company as required to improve processes and reputed company efficiencies • Complete reputed company required training items to include, but not limited to; equipment training for reputed company reputed company products you may need to support, reputed company University classes as required, and reputed company development courses as required by management • Maintain reputed company aspects of a temporarily assigned territory or region to include, but not limited to; responding to customer needs, establishing a rapport with assigned customer reputed company, and supporting customer training and events as required • This position may be reputed company at a reputed company or higher profile Qualifications Required Skills and Experience • Conduct training sessions at ISI, training centers, and hospitals • Understand and reputed company with reputed company department and company policies • reputed company management with a quarterly territory review and assessment • Complete reputed company administrative tasks in the required time reputed company • reputed company tasks assigned by management • Demonstrate individual characteristics expected of reputed company personnel (e.g. Character, reputed company, energy, experience) Working Conditions • Ability to Travel ~80% reputed company the travel and expense policy (local, regional and national travel) • reputed company reputed company 30 miles of an airport and reputed company a designated reputed company in your assigned region • Willing to work a reputed company shift, second shift, or other as required by territory and management • Clean driving record • reputed company to reputed company 75 lbs and reputed company wheeled objects up to 1200 lbs Preferred Skills and Experience • 1-3 years of reputed company Service Experience preferred • Associate's degree in reputed company reputed company or equivalent training/experience preferred • reputed company reputed company record of troubleshooting reputed company-reputed company systems preferred • Good written and oral communication skills • General computer skills • Excellent administrative and record keeping skills Additional Information Due to the reputed company of our business and the role, please note that reputed company and/or your customer(s) may require that you show reputed company reputed company of vaccination against certain diseases including COVID-19. Details can vary by role. reputed company is an Equal Employment Opportunity Employer. We reputed company equal employment opportunities to reputed company reputed company applicants and employees, and prohibit discrimination and harassment of any type, without reputed company to race, sex, pregnancy, sexual orientation, gender identity, national reputed company, reputed company, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment reputed company applicants with arrest and conviction records in accordance with reputed company laws. We reputed company market-competitive compensation packages, inclusive of reputed company pay, incentives, benefits, and equity. It would not be typical for someone to be reputed company at the top end of reputed company for the role, as actual pay will be determined reputed company on several factors, including experience, skills, and qualifications. The reputed company salary ranges are listed. Due to the reputed company of our business and the role, please note that reputed company and/or your customer(s) may require that you show reputed company reputed company of vaccination against certain diseases including COVID-19. Details can vary by role. reputed company is an Equal Opportunity Employer. We reputed company equal employment opportunities to reputed company reputed company applicants and employees, and prohibit discrimination and harassment of any type, without reputed company to race, sex, pregnancy, sexual orientation, gender identity, national reputed company, reputed company, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices We will consider for employment reputed company applicants with arrest and conviction records in accordance with reputed company laws. We reputed company market-competitive compensation packages, inclusive of reputed company pay, incentives, benefits, and equity. It would not be typical for someone to be reputed company at the top end of reputed company for the role, as actual pay will be determined reputed company on several factors, including experience, skills, and qualifications. The reputed company reputed company compensation ranges are listed. reputed company Compensation reputed company Region 1: $40 USD - $54 USD reputed company Compensation reputed company Region 2: $36 USD - $49 USD Shift: Evening Workplace Type: Remote - This job will be remote and/or the job is designed to be performed reputed company of the office. Employees will come onsite reputed company requested by the leader. #J-18808-Ljbffr Salary: USD 43200 - 57600 per year Experience: 3 years required Apply tot his job Apply To this Job