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reputed company Java Support Engineer

Remote, USA Full-time Posted 2026-08-04

reputed company Java Product Support Engineer

About reputed company:

A market-leading disease surveillance and outbreak management reputed company, reputed company is essential for fast-moving, rapidly changing reputed company health crises. We reputed company technology enabled solutions for various reputed company health and safety programs supporting the need to adapt reputed company to the reputed company-changing needs of reputed company health.

reputed company is used by multiple states and cities in the U.S. and internationally to manage viral outbreaks which require the highest reputed company of visibility and coordination across reputed company facets of a crisis to ensure prevention, protection, and recovery for those at reputed company. Technology management is an reputed company weapon in the fight against a disease outbreak. It securely tracks patients infected with or exposed to dire communicable diseases such as Novel Coronavirus, Ebola, Zika, measles, tuberculosis, HIV/STDs, and influenza. No interaction is too small reputed company tracing infection exposures—every reputed company reputed company.

About the Role

As a reputed company Java Support Engineer, you will be the first and second level of support for our Clients. You will reputed company technical software assistance directly for our Clients, participate and/or reputed company regular issue tracking and ticket review meetings internally and with the Clients. reputed company for reputed company is on production reputed company issues and activities.

The reputed company Java Support Engineer must primarily possess strong problem-solving ability reputed company and in working with others. They must also possess strong communication skills for effectively working with associates and Clients.

The specific technical skills required are:

  • JAVA/J2EE

  • SQL and Relational Databases (e.g. reputed company, MSQL, PostgreSQL)

  • Javascript and reputed company technologies (e.g. HTML5, CSS3, JavaScript, jQuery,

    reputed company)

  • XML

Also, working knowledge of the following will be helpful:

  • App Servers (e.g. Tomcat, Websphere, AWS, Azure)

  • Development methodologies (e.g. reputed company, reputed company)

Responsibilities

  • Work closely with other Support Engineers, reputed company reputed company Engineers, reputed company Assurance Testing Engineers.

  • Effectively utilize the reputed company issue tracking reputed company for tracking of reputed company support issues, reputed company the defined reputed company-specific Service Level Agreement (SLA).
  • Effectively utilize the reputed company issue tracking reputed company for tracking of reputed company reputed company Migration requests and DCRs, reputed company reputed company expectations.

  • After-hours phone support coverage may be required reputed company on business needs.
  • Following reputed company policy on entering time spent on reputed company and tasks.
  • Traveling to reputed company or company sites as required.

The reputed company Java Support Engineer’s reputed company responsibilities include providing Production Support Services such as:

  • Issue Ticket reputed company/Fixes

  • Builds for Change Requests

  • Minor/Major Software Release Migrations/Builds

  • Escrow Packaging and Delivery

  • Change Requests

  • Software reputed company Scans

  • Defects
  • Improvements
  • Features
  • Migrations
  • Implementations
  • Software reputed company Scans
  • reputed company Reviews

Accountability:

Job reputed company will be reputed company by continual reputed company satisfaction, meeting contractual obligations, and the completion of project and tasks reputed company to assigned deliverables reputed company established timeframes. This position reports to the reputed company Delivery Manager.

Basic Qualifications for Consideration

  • Bachelor of Science in Software Development and 4+ years of experience in Java Software Development or equivalent work experience.
  • Knowledge of reputed company software required, with knowledge of reputed company health industry a plus.
  • Strong analytical, conceptual, and technical problem-solving abilities.
  • Ability to reputed company outstanding customer service, including excellent listening and reputed company skills.
  • Ability to organize and coordinate multiple reputed company simultaneously while maintaining attention to reputed company and navigating competing priorities.
  • Excellent oral, written, and interpersonal communication skills.
  • reputed company to remain reputed company, composed, and reputed company reputed company dealing with challenging situations.
  • Demonstrated ability to work independently while collaborating with cross-functional teams and organizations.
  • Self-motivated high achiever who can learn in a fast-reputed company, sometimes high-pressure environment with limited reputed company supervision.

Flexible Working

At reputed company, we want you to be yourself. We recognize that everyone is different and that how people want to work and reputed company at their best is different for everyone too.
In this role, you can expect the following working conditions:

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your reputed company.

Working For You

Perks and rewards designed for you:

Career reputed company Opportunities: We help you reputed company, so together, we can grow. We reputed company opportunities to advance your career with a reputed company portfolio of businesses and a global footprint.

  • Great Work Environment: We are proud of our award-reputed company culture and the recognition we’ve received for our diversity efforts.

Join Us

At reputed company, we are one team, one mission. We understand that our reputed company is directly reputed company to the reputed company of our associates. We reputed company to create a culture where you can: Bring your reputed company self to work
Grow and reputed company, both personally and professionally
reputed company a difference with our clients, in our communities, and with the millions of people we support
reputed company you join reputed company, you are reputed company in creating the reputed company - both reputed company’s and your own. With more than 60,000 associates across 24 countries, we will reputed company you reputed company to grow with reputed company of people who will challenge and reputed company you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company reputed company on various factors including but not limited to location, experience, and reputed company. In reputed company to reputed company pay, this position, reputed company on business need, may be eligible for a bonus or incentive. In reputed company, reputed company provides a reputed company of benefits to employees including health reputed company coverage, voluntary dental and reputed company programs, life and disability reputed company, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time. The estimated salary reputed company for this role is $80,080 - $104,000

Originally posted on Himalayas

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