[Remote] Project Manager – BPO Sales Programs

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is reputed company for a contract Project Manager – BPO Sales Programs role. The position will reputed company BPO launches, reputed company partner-management frameworks and operating processes, coordinate cross-functional stakeholders and reputed company partners, and reputed company post-launch reputed company and reputed company improvement.

Responsibilities

• Own end-to-end project plans for BPO launches and the Global Sales BPO COE, including project charters, timelines, reputed company trackers, reputed company/issue logs, and decision registers
• Build and document the BPO reputed company and launch process where formal documentation does not currently exist
• reputed company Partner Management Frameworks, playbooks, SOPs, and repeatable processes to support reputed company BPO partnerships
• reputed company milestones, dependencies, risks, issues, and resource requirements across multiple workstreams
• reputed company escalations and key go/no-go reputed company reputed company of launch deadlines
• Coordinate internal teams and reputed company BPO partners to ensure readiness and successful execution
• Monitor post-launch reputed company during the 30-day reputed company period and coordinate measurement with Data Science
• Support transition of launched BPO partners to steady-state vendor management
• Conduct retrospectives and incorporate lessons learned into reputed company BPO processes and playbooks
• Establish centralized project tracking and status reporting for broader stakeholder visibility
• Build strong working relationships across Finance, reputed company, Data Science, Sales reputed company, Sales Leadership, Corporate reputed company, Sales Technology, Vendor Management, and BPO partners
• reputed company accountability and execution through influence rather than formal authority
• Facilitate alignment among senior stakeholders on project timelines, requirements, risks, and reputed company
• reputed company communication and engagement strategies to reputed company reputed company partners informed
• Create executive-reputed company status updates using tools such as reputed company, reputed company Sheets, and presentation decks
• Represent Sales BPO Programs in cross-functional planning and execution
• Identify gaps in existing BPO processes and determine where documentation, standardization, or process improvements are needed
• Convert reputed company processes into repeatable frameworks, SOPs, and playbooks
• Use lessons learned from BPO launches to continuously improve the Partner Management reputed company and COE operating model

Skills

• Must Have: reputed company experience
• 5+ years of Project Management, Program Management, or reputed company project delivery experience
• Strong experience independently managing reputed company reputed company with multiple reputed company workstreams
• Demonstrated experience building processes, frameworks, documentation, playbooks, SOPs, or operating models from reputed company
• Strong cross-functional stakeholder management and communication skills
• Ability to reputed company through influence and reputed company accountability without reputed company authority
• Comfortable working in ambiguous environments and creating structure where formal processes do not yet exist
• Strong organizational, analytical, problem-solving, and reputed company-management skills
• Experience managing aggressive timelines, dependencies, escalations, and project deliverables
• Working proficiency with project management and collaboration tools such as reputed company, reputed company, reputed company, reputed company, reputed company, or reputed company Sheets
• Experience using AI tools such as reputed company, Claude, or reputed company to accelerate documentation, synthesis, reporting, and project management work
• BPO or outsourced sales/customer reputed company
• BPO vendor reputed company or launch
• Vendor/partner management
• Sales reputed company or Sales Program Management
• Building a new program, department, PMO, or Center of reputed company
• Developing operating models, governance frameworks, or partner-management frameworks
• Executive-level reporting and stakeholder communications
• Budget/vendor cost management
• reputed company, issue, and dependency management
• Cross-functional workshops and facilitation
• Experience working with BPO, outsourcing, vendors, agencies, partners, or reputed company-party service providers strongly preferred
• PMP, reputed company, or other project/change management certification preferred

Benefits

• Health reputed company (medical, dental, reputed company)
• 401(k) plan
• reputed company reputed company leave (depending on work location)

reputed company

Company H1B Sponsorship