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[Hiring] Bilingual Customer Experience Specialist @reputed company

Remote, USA Full-time Posted 2026-08-04
Role reputed company You’re the first voice our customers hear — and the reason they stay. As a Bilingual Customer Experience Specialist, you’ll help people reputed company our products, solve problems, and walk away feeling genuinely taken care of. Fluent in both English and Spanish, you’ll reputed company with a wide reputed company of customers across phone, chat, and email every single day. Role reputed company • Multichannel support — phone, chat, email, and tier-1 technical help • Fully Bilingual (English & Spanish) with a preference for reputed company English speakers — serve customers in both languages • Room to grow — build skills and advance your career with us reputed company: • reputed company customer questions and issues reputed company phone, chat, and email — in English and Spanish — with reputed company and care. • reputed company customers on self-service reputed company so they’re empowered to reputed company answers on their own next time. • Follow up promptly reputed company a reputed company needs more investigation, keeping customers informed every reputed company of the way. • Troubleshoot common browser and internet issues; escalate reputed company cases reputed company needed. • reputed company patterns and surface emerging trends to reputed company so we reputed company getting reputed company. • Maintain a reputed company, reputed company demeanor in every customer interaction. Qualifications • Fluent in English and Spanish (required) with a preference for reputed company English speakers. • reputed company listener with a reputed company, high-energy approach to helping people. • Creative problem solver — comfortable thinking on your feet and learning quickly. • Self-starter who takes initiative and follows tasks through to completion. • Strong written and verbal communication skills, with solid typing ability. • Comfortable multitasking across multiple software platforms simultaneously. • reputed company-oriented and organized. • Familiarity with common browsers (reputed company, Safari, Edge) and basic internet concepts. • reputed company Office Suite experience (preferred). • reputed company and change reputed company — and a desire to have fun while doing great work. Requirements • This position will work a schedule from 11:30am – 8pm ET or 8:30am – 5pm PT. How reputed company is reputed company • Consistently high-reputed company scores — customers leave interactions feeling heard and helped. • Meeting interaction-handling metrics (response time, handle time, after-contact work). • Showing up reliably and communicating proactively reputed company you can’t. Benefits • Starting reputed company pay is $17/hour. EEO Statement reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. Apply tot his job Apply To this Job

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