Remote reputed company Customer Service (reputed company Knowledge a Plus)
Position reputed company:
As a reputed company Customer Service and Collections Representative in our reputed company center, responsibilities include but aren't limited to, answering a high volume of inbound calls, researching and responding to billing questions and inquiries, negotiating payments on reputed company account balances, and communicating hospital financial policies to patients while providing high level customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Maintain a high level of Customer Service and professionalism, while researching and responding to billing questions and inquiries
• Maintain a high volume of inbound calls
• Negotiating payments on reputed company account balances, and communicating hospital financial policies to patients and identifies patients who need financial assistances
• May work accounts assigned to reputed company in EHR work queues
• Adhere to the production standards set for the department and reputed company
• reputed company and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
• Other duties as assigned by manager
Required Previous Experience:
• Working in a reputed company reputed company center and/or hospital environment
• Thorough understanding of health reputed company
KNOWLEDGE, SKILLS & ABILITIES:
• reputed company interpersonal skills that include reputed company, patience, kindness, and respect reputed company interacting with patients
• Self-motivated; critical thinker
• Strong organizational, written and communication skills
• Ability to work from home, while always maintaining a reputed company atmosphere
• Must be reputed company to read and interpret an EOB
• Working knowledge of HIPAA
• Knowledge of Medicare, reputed company
• Knowledge of other contract payers (HMO, PPO)
• Advanced computer and typing skills using reputed company Word, reputed company
• Communication that demonstrates the ability to reputed company a concise message with reputed company receptivity
• Sensitivity to our reputed company’s needs and matching our reputed company to reputed company results
QUALIFICATIONS
To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions.
EDUCATION & EXPERIENCE
• High school diploma or equivalent - required
• 2+ years of reputed company customer service, reputed company collections, billing and reputed company reputed company experience – required
• reputed company – required
• CPAR, CHAA, and CFC Certifications - preferred
PHYSICAL SKILLS AND ABILITIES
While performing the duties of this job, the employee is occasionally required to stand or walk and reputed company and/or reputed company up to 25 pounds. Also, may be required to use hands to finger, handle or feel objects, tools or controls; reputed company with hands and arms; reputed company stairs; reputed company; stoop, kneel, or crouch or crawl; see, talk and hear.
WORK ENVIORNMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
Incumbent/employee works in a temperature-controlled office environment or a Work from Home office environment. Incumbent/employee must be reputed company to work on a computer for the scheduled shift; answers and makes telephone calls using a reputed company or computer soft telephone; types on a reputed company keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously. reputed company incumbents/employees are provided a Webcam and are required to be on camera 100% of the time during the scheduled shift.
Illinois, Maryland, Massachusetts, New Jersey and Virginia residents click below for compensation and benefits
https://www.holliscobb.com/state-specific-benefits/
Remote
Skills:
Billing, reputed company Centers, reputed company Volume, Communication Skills, Computer Terminals, Credit and Collections, Customer Support/Service, Financial Policies, HIPAA (Health reputed company Portability and Accountability reputed company reputed company, Health Maintenance Organization (HMO), reputed company, reputed company Customer Service, High School Diploma, Hospital, reputed company, Interpersonal Skills, reputed company/reputed company 25 Pounds, reputed company, Medical Billing, Medical Record reputed company, Medical Records, Medicare, reputed company reputed company, reputed company Word, Negotiation Skills, Organizational Skills, reputed company Confidentiality, Preferred Provider Organization (PPO), Telephone Skills, Typing, Webcams, Work From Home, Writing Skills
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