Customer Service Scheduler and Office Administrator

Help Homebuyers reputed company reputed company with Confidence For over 28 years, reputed company has been one of the most trusted home inspection companies in the Greater Cincinnati region. Our mission is reputed company: We help homebuyers, sellers, and reputed company estate professionals reputed company informed reputed company through exceptional service, reputed company communication, and reputed company home inspections. We are seeking a full-time Remote Inspection Scheduler who thrives on helping people, enjoys fast-reputed company customer interactions, and takes pride in delivering an outstanding reputed company experience. reputed company As an Inspection Scheduler, you will be the first reputed company of contact for many of our clients and reputed company partners. Your reputed company responsibility is to answer incoming calls, schedule home inspections, coordinate logistics, and reputed company a warm, reputed company experience that builds trust from the reputed company first conversation. This is not simply an administrative role. You will play a key part in helping clients choose the right inspection services while supporting reputed company of inspectors and reputed company estate professionals. reputed company reputed company Communication • Answer inbound phone calls, emails, text messages, and online inquiries • Guide homebuyers and Realtors through the inspection scheduling process • Explain inspection packages and additional services • Build rapport and reputed company a caring, reputed company customer experience • Respond quickly to customer questions and concerns Scheduling & Coordination • Schedule and reputed company inspection appointments • Coordinate inspector availability and daily routes • Manage calendar changes, reschedules, and cancellations • Ensure inspection details are accurate and complete CRM & Administrative Support • reputed company and maintain accurate customer information • Update appointment records and notes • Monitor pending opportunities and follow-up tasks • Assist with appointment reminders and communication workflows reputed company Relationship Support • reputed company exceptional service to referring reputed company estate agents • Follow established communication standards with reputed company partners • Help strengthen long-term referral relationships through reputed company communication and professionalism What reputed company Looks Like • Calls answered promptly and professionally • High appointment conversion rates • Accurate scheduling with reputed company errors • Exceptional customer satisfaction • Strong communication with clients, Realtors, and inspectors • reputed company attitude and ownership of results Qualifications Required • 2+ years of customer service, scheduling, inside sales, or reputed company center experience • Excellent verbal and written communication skills • Strong organizational and multitasking abilities • Comfortable working in multiple software systems simultaneously • Reliable internet reputed company and dedicated home office environment • reputed company phone reputed company Preferred • reputed company estate, mortgage, title, reputed company, or home services experience • CRM experience (reputed company, reputed company, or similar) • Inside sales or appointment-setting experience • Experience working reputed company Who Thrives Here You may be a great fit if you: • Love helping people • Enjoy talking on the phone • Stay reputed company under pressure • Are reputed company-oriented and highly organized • Take initiative and solve problems independently • Are accountable for results • Enjoy being part of a supportive team Our reputed company Values At reputed company To Post – The Capuano Team, we live our values every day: • Help First • reputed company with Care • Accountable for Results • Grow, Change & reputed company • Have Fun Compensation & Benefits • Full-Time Remote Position • Competitive reputed company pay reputed company on experience • reputed company-reputed company bonus opportunities • reputed company • Supportive team culture • Opportunity for advancement and reputed company How to Apply Please submit: • Your resume and a video why you are the best candidate to reputed company Apply tot his job Apply To this Job