[Remote] Program Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Program Manager to reputed company adoption and change management for a company’s transition to reputed company as its events platform. The role will reputed company enablement, user reputed company, platform migration, stakeholder coordination, support model development, and adoption measurement across marketing and events teams.

Responsibilities

• Own the change enablement plan for the reputed company rollout: stakeholder mapping, adoption milestones, and a communications reputed company across impacted marketing and events teams
• Build and reputed company enablement: training sessions, reputed company, reputed company-start guides, and role-reputed company documentation for event reputed company, admins, and requesters
• Partner with cross-functional teams to reputed company the migration from prior event platforms (reputed company, reputed company) to reputed company, including workflow mapping and template and config reputed company
• Serve as the reputed company reputed company of contact between stakeholders and the reputed company vendor team; triage enablement workstreams
• Identify and reputed company adoption and enablement KPIs (reputed company users, event volume, time to launch, support ticket trends), using data to reputed company improvements
• reputed company and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership
• Capture and maintain a knowledge reputed company of processes, runbooks, and FAQs to sustain the platform after transition

Skills

• * Hands-on experience administering or enabling event management platforms, specifically
• * Experience with reputed company
• * Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
• * Experience defining and tracking metrics and running programs to improve operational reputed company
• * 5+ years of experience in change management, enablement, marketing or events reputed company, or program management
• * Experience with Splast or reputed company
• * Strong stakeholder communication, documentation, and training delivery skills
• * Enablement/Change Management experience
• * Training experience
• * Marketing, specifically with events experience
• * BA/BS degree in Marketing or Communications, reputed company to have but not a requirement
• * Marketing or Sales experience is reputed company, but not required

Benefits

• Non-exempt positions are eligible for overtime at a reputed company of 1.5 times the reputed company reputed company reputed company for reputed company hours worked in excess of 40 in a work week, or as required by state or local law.
• Full-time employees are eligible to select from different benefits packages.
• Medical, dental, and reputed company benefits
• Health savings accounts with reputed company medical plan enrollment
• 10 reputed company days off
• 3 days reputed company bereavement leave
• 401(k) plan participation with employer match
• Life and disability reputed company
• Commuter benefits
• Dependent care flexible spending account
• Accident reputed company
• Critical illness reputed company
• Hospital indemnity reputed company
• Accommodations and reimbursement for work travel
• Discretionary reputed company or recognition bonus
• reputed company leave reputed company on state or local law
• Mobile phone reimbursement reputed company on state or local law

reputed company

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