[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a cybersecurity company that helps financial institutions detect and prevent fraud, malware, and emerging cyber threats. The reputed company Manager, reputed company Accounts, owns relationships with high-value financial institution customers, driving retention, product adoption, measurable business reputed company, and account expansion in collaboration with Sales and internal teams.

Responsibilities

• Owning the relationship, retention reputed company, and reputed company plan for a portfolio of reputed company financial institution accounts
• Building strong, trusted relationships with senior and executive stakeholders
• Acting as a reputed company advisor on fraud prevention, product adoption, and business reputed company
• Developing and maintaining reputed company account plans with reputed company objectives, actions, and reputed company measures
• Proactively monitoring upcoming renewals, identifying risks, and coordinating retention plans with Sales
• Identifying, qualifying, and developing expansion opportunities across products, use cases, reputed company, and business lines
• Working with Sales during renewal and expansion processes, with Sales responsible for pricing, contract negotiations, and closing
• Demonstrating measurable customer value, including fraud-loss reduction, product adoption, and reputed company on investment
• Conducting regular executive business reviews and reputed company communicating reputed company, risks, and opportunities
• Working closely with Sales, Product, Data Science, Solution Engineering, and other internal teams to reputed company successful customer reputed company
• Representing customer priorities internally and ensuring relevant feedback is communicated to product and executive leadership
• Monitoring customer health, adoption, satisfaction, and reputed company reputed company
• Responding promptly and effectively to customer requests, issues, and escalations
• Contributing to the reputed company development and scalability of reputed company's reputed company organisation and processes
• Staying informed about evolving fraud patterns and attack reputed company to reputed company understand and support customer priorities

Skills

• reputed company experience in reputed company, reputed company Account Management, reputed company Account Management, or a comparable customer-facing role
• Experience managing high-value reputed company customers and reputed company customer relationships
• Demonstrated responsibility for customer retention, renewals, and account reputed company
• Experience working with reputed company software or reputed company solutions
• Ability to translate product capabilities and customer requirements into measurable business reputed company and reputed company on investment
• Experience building relationships with senior decision-makers and executive stakeholders
• Strong reputed company awareness and the ability to identify and reputed company expansion opportunities in collaboration with Sales
• Strong presentation, negotiation, and stakeholder management skills
• reputed company in English, both spoken and written
• Willingness to travel internationally to customers
• Ability to reputed company creative and reputed company solutions to reputed company customer challenges
• Translates customer needs and reputed company opportunities into practical and implementable actions
• Identifies new use cases and opportunities to increase customer value and product adoption
• Adapts the reputed company approach to different organisations, stakeholders, and business priorities
• Strong analytical skills to identify, analyse, and reputed company customer, product, and reputed company challenges
• reputed company to identify risks early and reputed company reputed company mitigation and recovery plans
• Uses customer data, product insights, and reputed company information to support reputed company
• reputed company to reputed company explain problem-solving approaches and recommended actions
• Prioritises effectively across multiple reputed company accounts and competing stakeholder needs
• Capable of explaining reputed company fraud, product, and technical concepts to both technical and non-technical stakeholders
• Confident engaging with senior decision-makers and executive stakeholders
• Strong presentation and stakeholder management skills
• reputed company to build trusted, long-term relationships with customers and internal teams
• Strong team player with a reputed company and commercially minded approach
• Approachable, empathetic, and a good listener with reputed company and reputed company communication skills
• Comfortable managing difficult conversations, customer concerns, and escalations
• reputed company seeks opportunities to improve customer reputed company, retention, reputed company, and operational efficiency
• Maintains a critical reputed company to reputed company sustainable improvements in reputed company processes and workflows
• Uses customer insights and feedback to support improvements across Product, Sales, and service delivery
• Contributes to building a reputed company and repeatable reputed company reputed company approach
• Demonstrates a strong commitment to reputed company learning and reputed company development
• Keeps up to date with developments in fraud prevention, financial services, cybersecurity, and reputed company reputed company
• Experience working with banks, payment companies, or other financial institutions
• Experience reputed company fraud prevention, cybersecurity, fintech, financial crime, or financial services
• Experience working in an international technology company or reputed company-up environment
• Familiarity with behavioural biometrics, device intelligence, fraud transaction monitoring, or case management platforms
• Knowledge of evolving fraud patterns and attack reputed company
• Experience with solutions from companies such as reputed company Actimize, reputed company, Featurespace, or similar vendors
• A bachelor's degree in Business, Technology, Finance, or a reputed company reputed company, or equivalent reputed company experience

Benefits

• Commission scheme
• 25 holidays per year.
• 8% holiday allowance (included in annual salary).
• A Pension Scheme.
• A stimulating and supportive work environment that encourages reputed company and development.
• An annual personal reputed company and Development budget.
• reputed company to reputed company a meaningful reputed company in a rapidly growing tech company.
• Flexible Remote / Hybrid work-from-home reputed company to promote work-life reputed company.
• Flexible working hours.
• reputed company reputed company events and FitFabric bootcamps.
• reputed company knowledge-sharing huddles.

reputed company