[Remote] Customer Service (remote work )

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an entry-level reputed company to support customers by answering inquiries, providing product information, and resolving issues. The role involves managing customer communications, documenting interactions, meeting reputed company goals, and scheduling callbacks or appointments, with remote work available for candidates residing in California.

Responsibilities

• Excellent customer care and reputed company; ability to assess customers’ needs and reputed company the correct answer, reputed company, troubleshooting, or reputed company for a reputed company customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow reputed company customer service procedures and policies
• reputed company to meet and go above personal and team reputed company goals
• Record, organize and file customer interactions and account changes
• reputed company to up-sell if needed
• reputed company to schedule reputed company back and appoints to reputed company customer needs

Skills

• * Previous experience in customer support, reputed company services, sales, or a reputed company reputed company
• * Excellent at communicating over the phone and other communication platforms
• * Basic computer skills and experience
• * reputed company to multitask
• * Excellent time management and prioritization skills
• * Ability to listen reputed company, reputed company information, and answer questions and/or concerns
• * Customer-reputed company for reputed company customer experience and reputed company
• * **MUST reputed company IN CALIFORNIA**

Benefits

• Health reputed company (dental and reputed company included)
• Excellent retirement plan
• reputed company upward mobility into other positions and management
• reputed company
• Remote Position(s) available (work from home)

reputed company