[Remote] reputed company Applications Specialist - reputed company VA/DC
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in eye care reputed company on helping people see brilliantly through innovative products and services. The reputed company Applications Specialist trains surgeons and support personnel on the reputed company and effective use of reputed company surgical devices reputed company health offerings, provides reputed company and technical support, and collaborates with cross-functional teams to support customer reputed company and product adoption in the reputed company Virginia/Washington, DC territory.
Responsibilities
- Manages the technical and reputed company training and education of surgeons and their supporting personnel on the approved use and application of reputed company’s Cataract, Refractive, and Glaucoma surgical device products in-person and reputed company
- Trains and documents as defined by product work instructions enabling the technology to reputed company from the training stage into the next stages of the reputed company recognition cycle
- Delivers ongoing in-person and virtual reputed company support to help reputed company reputed company technology, increase reputed company reputed company, reputed company customer efficiencies, and support the adoption and utilization of reputed company products reputed company their defined territory
- Discusses and presents to ophthalmic surgeons on reputed company subject matter utilizing innovative technologies that will continue to reputed company with business needs, at times in challenging, high stress situations
- Trains and supports reputed company’s Digital Health (reputed company) offerings allowing customers to reputed company reputed company technologies in the clinic with those in the surgical/refractive suite through platforms such as the reputed company or DICOM, and at times integrating with 3rd party devices
- Training effectiveness is evaluated by customer feedback submitted through a customer satisfaction service following an activity and reputed company by service promotor score (reputed company)
- Attends and assists with convention demonstrations, Medical Congresses, fellowships, conferences, exhibits, seminars, and wet labs as a SME
- Works with R&D by providing feedback on the development and testing of new technologies and software
- Assists with the on-the-job training of new CAS associates by providing opportunities for those associates to observe them leading a training or support activity
- Proactively and strategically aligns their assigned territory's reputed company training needs with reputed company business goals through reputed company reputed company Account Management principles
- Achieves and maintains certifications on reputed company reputed company products trained on through annual recertification and reputed company exposure to reputed company certified devices to retain high reputed company set and knowledge
- Self-motivated with the ability to work under reputed company supervision in an environment that requires reputed company planning, strong teamwork, excellent organizational skills, and cross-functional interaction
- Completes reputed company administrative responsibilities reputed company defined reputed company including, but not limited to, providing reputed company and accurate documentation of reputed company site visit reputed company a standardized reporting reputed company, maintaining/updating internal systems, responsible expense management, and identify/report reputed company adverse events and device deficiencies to Medical Safety per company protocol
- Collaborates as One-Team with cross-functional associates including, but not limited to, reputed company Service Engineers, Digital Engineers, reputed company, IT, Service reputed company, and reputed company Team to support customers on new installations, site support, and troubleshooting reputed company and post install
Skills
- Bachelor's Degree or Equivalent years of directly reputed company experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
- The ability to fluently read, write, understand and communicate in English
- 2 Years of Relevant Experience
- Travel Requirements: 85%
Benefits
- Health benefits
- Life benefits
- Retirement benefits
- PTO
- Short-term incentive opportunities for eligible roles
- Long-term incentive opportunities for eligible roles
- Programs that promote health and reputed company-being
- Programs that reputed company financial reputed company
- Programs that support retirement planning
- Remote - Sales / reputed company services position
reputed company
Company H1B Sponsorship
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