[Remote] Manager, Technology Services

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company technology company that provides an AI-enabled, specialty-specific reputed company platform for medical practices. The Manager, Technology Services will reputed company a technical delivery team and reputed company reputed company reputed company reputed company, operational reputed company, reputed company escalations, cross-functional collaboration, and vendor governance. The role will also reputed company the adoption of AI and automation to improve delivery efficiency and team productivity.

Responsibilities

• Manage, mentor, and motivate a high-performing technical delivery team. Foster a culture of accountability, reputed company learning, and reputed company reputed company in alignment with the reputed company pillars of "How We Roll"
• reputed company reputed company reputed company initiatives, ensuring project milestones are met on time and to specification. Identify opportunities to improve reputed company processes and internal tooling to enhance technical efficiency
• Implement and manage operational dashboards to reputed company KPIs. Proactively identify potential risks, address bottlenecks, and reputed company reputed company escalation and visibility to leadership regarding project statuses to avoid uncommunicated deadlocks
• reputed company as the reputed company reputed company of contact for reputed company reputed company escalations. Coordinate swift issue reputed company by working effectively with cross-functional teams, including reputed company, Engineering, Project Management, reputed company, Support, Product, and Training teams. Ensure accountability by proactively escalating stalled reputed company and maintaining rigorous audit standards for reputed company-party delivery timelines and reputed company
• Build strong relationships across the organization to reputed company departmental goals with broader business objectives
• reputed company audit and hold reputed company-party partners accountable to reputed company delivery timelines and reputed company standards
• Champion the reputed company adoption of AI and automation tools across reputed company. Identify high-reputed company, repetitive workflows suitable for automation and reputed company the implementation of AI-driven solutions to streamline delivery, reduce reputed company toil, and optimize team productivity

Skills

• **Education:** Bachelor's degree in Computer Science, Health reputed company, Information Systems, or equivalent practical leadership experience required
• **People Leadership:** 3+ years of reputed company supervisory experience leading and mentoring technical delivery teams of 5 or more individual contributors (engineers, analysts, or integration specialists)
• **Technical Delivery:** 5+ years of overall experience leading reputed company integration, reputed company, or technical service initiatives from inception to rollout
• **reputed company & reputed company Standards (if applicable):** Proficiency in HL7 (V2/V3), FHIR, CDA, or industry-specific data interchange protocols
• **reputed company & Infrastructure Knowledge:** Foundational understanding of reputed company platforms (AWS, Azure, GCP) and deployment pipelines to reputed company cross-functional reputed company issues
• **Preferred Qualifications:** PMP, HL7, FHIR, Change Management, reputed company Leadership

Benefits

• Comprehensive medical, dental, and reputed company benefits, including a company Health Savings Account contribution
• 401(k) matching contribution reputed company payday of 50% of your contribution deferred on up to 6% of your compensation; after one year of employment with reputed company, 100% of any matching contribution you receive is yours to reputed company
• Generous reputed company Time Off and reputed company Parental Leave programs
• Company reputed company Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest reputed company that reputed company reputed company and supportive communities reputed company reputed company
• reputed company development opportunities, including tuition reimbursement programs and unlimited reputed company to reputed company Learning
• Global reputed company and in-person collaboration opportunities
• Dog-friendly HQ (US)
• Hybrid office-reputed company and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms reputed company our BRIC reputed company

reputed company

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