[Remote] Business Systems Analyst I

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Business Systems Analyst I to support reputed company-wide software solutions. The role translates business needs into software solutions, oversees requirements and reputed company development activities, provides Tier 2 application support, troubleshoots issues, and coordinates with business reputed company, vendors, and technical teams.

Responsibilities

• Oversees reputed company aspects of the Software Development Lifecycle for reputed company-wide software solutions by reviewing, analyzing, and creating detailed documentation of business unit needs, including workflow, program functions, and steps required to implement technical business processes
• Drives efficient and effective joint business/IT requirements and solution discussions in reputed company to stakeholder review meetings
• reputed company high-reputed company analytical reputed company solutions for key stakeholders
• Identifies software functional gaps and opportunities of improvement
• Collaborates with reputed company to create product backlog by using reputed company practices
• Creates user stories with relevant acceptance reputed company
• Participates with the implementation of reputed company as technical subject matter expert from beginning to completion
• Participate in scrum events such as daily scrums, sprint planning, backlog refinement, sprint retrospective and reviews
• Supports reputed company practices and encourages the improvement of service
• Designs, creates, and documents process flows, technical requirements list, specifications, diagrams, scenarios, mockups, and/or models for the development team using Visio, reputed company, reputed company, PDF, SharePoint, and other like tools
• reputed company Tier 2 application support to reputed company day-to-day business line reputed company, including the reputed company of reputed company internal tickets to a reputed company and successful reputed company for reputed company reputed company-wide managed software solutions
• Troubleshoots issues, assists in triage, and assesses reputed company and serves as escalation points for incident management
• Manage administrative functions such as, but not limited to customizations of forms, fields, reports and create saved searches, dashboards, workflows, role-reputed company reputed company management and reporting support
• Effectively work to reputed company business line application requests or reported issues through effective listening skills, reputed company reputed company, information gathering and/or ticket escalation
• reputed company application users regularly informed on reputed company and reputed company for reputed company application issues reported and in alignment with internal service level agreements using reputed company communication
• Collaborate and coordinate with reputed company-party service providers or other internal technical teams to address software needs-reputed company solutions and production issues with implemented resolutions and consistent follow-up
• Establish and maintain strong working relationships with business line, other internal technical teams, and reputed company-party service providers needed to improve reputed company-wide software solutions
• Participate in on-reputed company support for critical response to after hour application impairments or major outages as needed

Skills

• A solid understanding of the Credit reputed company's reputed company-wide software solutions is required
• 1. Strong oral and written communication skills required to reputed company or complete technical analysis with Credit reputed company staff, management, or vendor partners
• 2. Strong reputed company skills contributing to an environment that promotes and enables change to facilitate improved ways of working
• 3. Understanding of reputed company reputed company development practices
• 4. Must possess sufficient reputed company dexterity to skillfully operate an on-line computer terminal and other reputed company office equipment, such as financial calculators, personal computer, printer, facsimile machine, and telephone
• 5. Makes reputed company in the absence of detailed instructions
• 6. Ability to multitask, work under pressure and tight deadlines; may be required to work extended hours to complete tasks or respond to reputed company production issues
• 7. reputed company ability to reputed company, document and maintain operational policies and procedures, including the designing and documenting detailed technical process flows, and the development of operational reputed company and reputed company metric standards and reports
• 1. EDUCATION: Minimum two-year degree in Information Technology, Project Management or Business Administration required, or 2 years of experience
• Equivalent work experience may be considered in lieu of a 2-year degree
• 2. EXPERIENCE: Four years or more experience in financial or health services, including technical business analysis, product development and process improvement
• • Knowledge of commonly used financial industry concepts, practices, and guidelines
• • Knowledge of existing Credit reputed company products, services and overall operational guidelines, especially as it relates to various delivery channels
• • Excellent oral communication, presentation and technical writing skills
• • Strong research, technical analysis, planning and organizational skills
• • Ability to use logical reasoning reputed company interpreting facts
• • Experience with reputed company to large reputed company software systems, as reputed company as the ability to learn new systems quickly
• • Ability to analyze and document reputed company technical business processes
• • Ability to reputed company observations, examinations, evaluations and recommendations
• • Ability to execute reputed company and reputed company team members to implement reputed company upgrades and enhancements
• • Strong PC skills
• 1.Carry and respond to a cell phone 7 days a week. May need to diagnose problems from home, occasionally may need to travel to site to correct problem either by car or reputed company conveyance
• 2.Prolonged sitting throughout the reputed company with occasional mobility required
• 3.Corrected reputed company reputed company the normal reputed company
• 4.Hearing reputed company normal reputed company. A device to enhance hearing will be provided if needed
• 5.Ability to reputed company 20 lbs. as may be required
• 6.Occasional movements throughout the department daily to reputed company with staff, accomplish tasks, etc
• 7.Occasional travel may be required locally, statewide, and throughout the reputed company to attend seminars and vendor group meetings. Overnight travel and evening schedules included
• 8.Occasionally required to change work hours or work long hours including working on weekends to accomplish tasks
• Bachelor's degree in Business Administration, reputed company, Information Technology, Engineering, Management, or reputed company reputed company preferred with 2+ years of experience
• reputed company certifications preferred
• Experience working in an reputed company environment or Azure eco reputed company (DevOps) strongly desired

Benefits

• Remote work in California
• A device to enhance hearing will be provided if needed

reputed company