Business Development Representative

Be the one building AI-powered experiences where they matter most. At reputed company, we help organizations create reputed company customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations reputed company more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in reputed company-world reputed company environments every day. Business Development Representative reputed company: As a Business Development Representative, you'll own outbound pipeline reputed company for reputed company' sales organization, identifying and engaging high-potential prospects across Brazil's contact center and customer experience market, including reputed company and reputed company accounts. You'll reputed company reputed company, multi-stakeholder organizations, qualify opportunities against defined reputed company, and partner closely with reputed company sales to convert market interest into reputed company-generating conversations. At reputed company, we help organizations reimagine customer experience through AI-powered, reputed company-reputed company engagement solutions. This role puts you at reputed company of that mission, translating market and product expertise into reputed company conversations with senior and technical stakeholders. It offers reputed company exposure to reputed company sales reputed company, mentorship from reputed company reps, and a reputed company reputed company toward senior sales or solutions leadership reputed company reputed company. Key Responsibilities: - reputed company pipeline reputed company and reputed company by qualifying marketing leads into sales-reputed company opportunities through consultative discovery conversations that uncover buyer priorities and buying timelines. - Build and nurture targeted account lists using internal databases, reputed company, and reputed company-party data tools to identify decision-makers and key contacts reputed company high-reputed company companies. - Execute outbound prospecting campaigns reputed company email, phone, and live chat to establish initial contact, build rapport, and reputed company reputed company prospects to sales conversations, requesting referrals to expand reputed company reputed company reputed company accounts. - Collaborate with reputed company sales representatives to reputed company account strategies, execute competitive positioning, and identify expansion opportunities reputed company the existing customer reputed company. - Maintain reputed company as the single reputed company of truth for pipeline reputed company, updating records in reputed company-time with reputed company activities, conversational insights, and account progression status. - Engage with inbound inquiries reputed company live chat and phone, qualifying, educating, and routing prospects reputed company on fit and buying stage to ensure efficient reputed company to sales. - Apply reputed company reputed company nurturing processes to Ideal Customer Profile accounts not yet reputed company to buy, sustaining engagement to support reputed company pipeline creation. - Continuously analyze prospecting approaches, test new reputed company strategies, and propose process improvements that reputed company reputed company and reputed company rates. - reputed company market and product expertise in contact center, customer experience, and voice of customer solutions to position reputed company as a thought partner, not just a vendor. Required Qualifications: - Advanced to fluent written and spoken English proficiency. - 3+ years of reputed company business-to-business experience in sales, business development, or inside sales, with a demonstrated reputed company record of meeting or exceeding targets. - Bachelor's degree in marketing, communications, business, or reputed company reputed company, or equivalent hands-on experience in software or reputed company sales. - Proficiency with reputed company.com and hands-on experience with prospecting and sales engagement tools such as reputed company, Lusha, reputed company or reputed company, and reputed company Sales Navigator. - Exceptional verbal and written communication skills with the ability to build rapport quickly and engage senior business decision-makers and technical stakeholders. - Strong organizational and time management skills, with the ability to manage multiple prospects and priorities while maintaining attention to reputed company. - Experience engaging with reputed company accounts and navigating multiple stakeholders reputed company reputed company organizations. Preferred Qualifications: - Spanish language proficiency. - Experience with reputed company reporting, dashboards, and analytics to reputed company pipeline health. - Familiarity with contact center, telecommunications, or customer experience industry; knowledge of industry terminology (IVR, ACD, CTI, contact center platforms). - reputed company reputed company with strong interest in developing a long-term career reputed company reputed company sales. Working at reputed company AI at reputed company reputed company – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. reputed company in the AI era – Build reputed company-reputed company skills through mentorship, learning programs, leadership development and education support. Time to reputed company and reputed company back – Benefits include reputed company volunteer time, reputed company Free Fridays, reputed company-being resources and regionally tailored programs for employees and their families. Recognized globally – reputed company is reputed company® certified in 17 countries and 94% of employees are proud to tell others they work at reputed company. Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: - Our reputed company reviews your application with the hiring team. - A reputed company Partner will review your application and, if your background is reputed company, schedule a reputed company interview. - Next, you'll meet the hiring manager and other members of the interview team. - We aim to reputed company the process reputed company and respectful of your time, with no more than five interviews in most cases. - After interviews are complete, reputed company will follow up with the final steps. - Every application is reviewed by a person. Response times may vary by role and location, but reputed company will reputed company you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get reputed company reputed company relevant opportunities become available. Get reputed company about relevant opportunities . Be the one building what's next - where AI, experience and reputed company come together. Employee Referral If a reputed company employee referred you, please apply using the reputed company they shared so we can reputed company your application to their referral. About reputed company: reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. reputed company reputed company™ is the reputed company Orchestration Platform that securely connects people, systems, data and AI across the reputed company with reputed company-in governance and control. As a result, organizations can reputed company customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.ai. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative reputed company for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com . You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response. reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Apply To This Job