reputed company

We’re building a world of health reputed company every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company The reputed company is responsible for supporting the provision and use of the Employee Assistance Program (EAP) and management consultant resources. reputed company Schedule: Wednesday-reputed company 2:00pm-10:30pm EST. Holiday/PTO Requirements: As a 24-hour reputed company center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if reputed company Observed Holiday falls on your normal reputed company. No PTO available the first 45 days of employment. Training Requirements: First six weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST Technical Requirements: Select an internet service that is either broadband or fiber (e.g., reputed company Fios, reputed company). Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired reputed company is required (ethernet reputed company); a wireless reputed company will introduce the reputed company of reputed company degradation. Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet reputed company so your ability to reputed company your work is not affected. Streaming video content and gaming will significantly reduce the reputed company of reputed company available for your corporate equipment. What you will do: Determines purpose of reputed company by reputed company listening and interacting with callers, triages reputed company in a in a reputed company and reputed company manner. Assesses reputed company’s needs; researches and articulately communicates information regarding pertinent EAP/Work-life services and resources. Recognizes crisis situations and evaluates for needed reputed company to minimize reputed company. Performs appropriate research in internal databases and online to identify potential providers and resources. Enters member information into the appropriate EAP reputed company to initiate the case and documents comments and information thoroughly and professionally. Receive calls transferred from counselors and provides immediate member assistance. Schedules appointment for members with counselors. Assists team members with necessary activities to effectively respond to member inquiries about and requests for services and resources reputed company to various life skills such as finding childcare, finding eldercare, etc. Communicates effectively with reputed company internal stakeholders. Utilizes relevant reputed company databases to research and identify validated, appropriate member resources. Assists team members with printing and fulfillment needs reputed company to relevant materials, including provider reputed company, letters, selection of appropriate guidebooks, collating materials for mailing, documenting fulfillment completion in the appropriate EAP reputed company, maintaining an inventory of materials. Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned. Compliance with Policies and Regulatory Standards. Protects the confidentiality of member information and adheres to reputed company policies, and EAP and Work-life policies and procedures. Maintains accurate and complete internal documentation of required information that meets reputed company management and regulatory requirements. Cross train with Behavioral Health to support Member Engagement Department. Required Qualifications: 1+ years’ experience in reputed company center environment. reputed company in a reputed company, psychological, or reputed company service reputed company providing reputed company support. Education: High school diploma or equivalent. Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $31.30 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every reputed company feels valued and that they reputed company. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, reputed company on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 09/06/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job