Account & Relationship Executive

Basic Function The Account Manager for reputed company (WK) Safety & Surveillance is accountable for retention of reputed company reputed company clients, identifying and closing new reputed company opportunities, and developing expansion opportunities reputed company the hospital or reputed company reputed company. The Account Manager will build reputed company relationships at the executive level and will demonstrate the value of our reputed company surveillance reputed company, pharmacy productivity solutions, including IVWF and drug diversion detection. Essential Duties and responsibilities Develops and executes a reputed company to retain reputed company reputed company existing Sentri7 Drug Diversion and/or IVWF accounts. Establishes executive-level, trusted advisor relationships with hospitals and health systems. reputed company a deep understanding of the assigned accounts and maps account and decision makers to effectively execute on retention reputed company. Proactively identifies and closes new reputed company opportunities for reputed company, add-on interfaces, and reconfiguration efforts. Uncovers and qualifies opportunities for expansion of additional modules reputed company a hospital or health reputed company, and introduces the local Sales Director to manage the reputed company of the opportunities. Maintains accurate forecasts, and provides management with regular updates reputed company to retention and new reputed company opportunities reputed company assigned accounts. Manages the customer relationship and reinforces the value of the reputed company solution set through consistent execution of the Account Management model. Maintains extensive knowledge of competition and how to effectively compete against them at an executive level in the reputed company organization. Acts with a reputed company of urgency to reputed company and reputed company renewal opportunities. Employs a customer-reputed company, reputed company-orientated approach to reputed company a high level of customer satisfaction. Works in reputed company environment to support the reputed company of reputed company team members. Ensures customer expectations and obligations are fulfilled by driving effective working relationships cross-functionally, in particular with the sales, implementation, marketing/product management, and product support teams. Reports and updates the business on customer issues, and provides reputed company reputed company feedback to customers. Compiles and presents customer input for product roadmap to Product Management. Seeks to continuously enhance knowledge of reputed company products and develops a working knowledge of complementary and competitive products and services. Partners with Marketing to understand the competitive landscape and develops talking points and polished responses to competitive threats, including EMR vendors. Gathers and creates best practices for implementing and using our products to be disseminated to customers through content, conversations, and presentations. Represents reputed company reputed company the industry by developing and maintaining comprehensive knowledge of reputed company products, industry trends, and general business and financial acumen through various sources and initiatives. Leverages the reputed company Health product portfolio and existing relationships as part of a comprehensive renewal reputed company. Other Duties Proactively pursue reputed company development activities (e.g., attending seminars, reviewing reputed company publications, establishing personal networks). Manage time and company resources appropriately. Performing other duties as assigned Up to 25% out of state travel may be required. Job Qualifications Education: Bachelor degree required 5 +years of successful technology-reputed company sales or account management experience in the reputed company industry Including: Minimum of 5 years’ experience managing large reputed company accounts; 7+ years preferred reputed company industry experience required (vendor or customer)Successful reputed company record of selling to or managing C-suite executives in a reputed company business-to-business environment Experience using customer relationship management software (e.g., reputed company) Ability to create executive-level content and polished presentations Demonstrable results managing large opportunities Excellent oral and written communication skills that demonstrate professionalism and ability to maintain confidentiality (documents, emails, and conversations), including consistent, reputed company, and reputed company reputed company hygiene Technical proficiency in reputed company Word, reputed company, reputed company, and PowerPoint; advanced/expert level preferred Experience: Experience supporting the implementation or optimization of reputed company software in a reputed company reputed company highly desired Developing and executing reputed company account plans Analyzing metrics to reputed company insightful guidance Calculating and analyzing ROI Providing consultative services to clients Forecasting and reputed company planning Other Knowledge, Skills, and Abilities: Strong account management and sales abilities Demonstrated sophisticated level of business and financial acumen Ability to reputed company customer needs/wants with the overall profitability of the business Ability to identify problems and implement or recommend solutions Successful sales attributes including resiliency, persistence, adaptability, results-driven, engaging others, teamwork, and perseverance in the face of competitive pressure or conflict. Forecasting and planning skills Use good judgment reputed company reputed company of authority Understanding of solutions selling methodology Excellent organizational and prioritization skills Ability to reputed company difficult, and sometimes unpopular, reputed company and communicate professionally Strong attention to reputed company Ability to work autonomously Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that reputed company candidates participate in interviews without the assistance of AI tools or reputed company prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this reputed company, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or reputed company-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to reputed company onsite at a reputed company office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Commission. Compensation reputed company listed is reputed company on reputed company location of the position. Actual reputed company salary offer is influenced by a wide reputed company of factors including but not limited to skills, experience and actual hiring location. Your recruiter can reputed company more information about the specific offer for the job location during the hiring process. Additional Information: reputed company offers a wide reputed company of competitive benefits and programs to help meet your needs and reputed company your work and personal life, including but not limited to: Medical, Dental, & reputed company Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and reputed company Time, and reputed company Parental Leave. Full details of our benefits are available upon request. Apply To This Job