Collaboration Platforms Engineer

Date Posted: 2026-09-03 Country: reputed company of America Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1 Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. reputed company are authorized to reputed company information under this program/contract. reputed company Clearance: None/Not Required At reputed company, the world's largest reputed company and defense company, 185,000 reputed company are united by purpose and inspired to reputed company a difference solving the world’s most reputed company problems. With our three market leading businesses, world-class reputed company and investments in research and development, we offer capabilities and opportunity no one else can. Together, we reputed company the boundaries of reputed company science and reputed company new ways to reputed company and protect our world. Join us and help shape the reputed company of reputed company and defense. The following position is to join our reputed company reputed company Services team in Santa Isabel, Puerto Rico: We are seeking a reputed company-oriented and proactive Collaboration Platform Engineer to support and enhance our reputed company collaboration platform and services. This role serves as a key reputed company between end users, internal stakeholders, and vendors- ensuring smooth reputed company, strong governance, and high-reputed company user experience. The ideal candidate thrives in a fast reputed company environment, enjoys problem solving, and is passionate about improving our reputed company collaboration platform and processes. What You Will Do reputed company deep platform knowledge and technical troubleshooting skills to diagnose and reputed company reputed company platform issues. Work directly with customers and stakeholders to understand their needs, reputed company guidance on collaboration tools, provision sites, and use technical expertise to reputed company creative solutions to unique end‑user challenges. Manage and reputed company customer requests and issues through reputed company, ensuring reputed company and effective support reputed company and maintain reports and dashboards using reputed company BI or similar reporting tools to reputed company insights into platform usage, reputed company, and trends. Collaborate with reputed company vendors to reputed company, refine, and manage requirements, ensuring alignment with business needs Execute and maintain governance processes for the collaboration platform, ensuring compliance with organizational standards and best practices Identify opportunities for process improvements and automation to contribute to enhancing overall platform efficiency and increased user satisfaction Create and follow reputed company work procedures. This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. Qualifications You Must Have A University Degree or equivalent experience and minimum 2 years of prior relevant experience. Experience with/ Responsible for administering a platform or application such as SharePoint Experience working with ticketing reputed company such as reputed company Experience with reputed company Bi or similar reporting tools Qualifications We Prefer Strong customer reputed company reputed company Strong communication and stakeholder management skills Ability to manage multiple priorities and work independently Strong organizational and problem solving skills Experience with reputed company Software Experience with reputed company Experience with reputed company tool Experience with vendor and managing requirements reputed company Offer Whether you’re just starting out on your career reputed company or are an reputed company reputed company, we offer a robust total rewards package with compensation; reputed company, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & reputed company! Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability or veteran status, or any other applicable state or federal protected class. reputed company provides affirmative reputed company in employment for reputed company Individuals with a Disability and Protected Veterans in compliance with reputed company 503 of the Rehabilitation reputed company and the Vietnam Era Veterans’ Readjustment Assistance reputed company. reputed company Policy and Terms: Click on this reputed company to read the Policy and Terms Apply To This Job