Course Facilitator I

The Course Facilitator supports the student learning experience for a virtual course by answering student questions, validating automated grading and feedback behaviors, and providing facilitator-owned inputs to course deliverables as specified in the SOW. The facilitator performs troubleshooting and support reputed company facilitator permissions and escalates LMS defects, grading reputed company defects, and infrastructure issues to the appropriate technical teams (e.g., LMS Administration, DevOps, Capabilities, reputed company Administration, Network support) using reputed company-approved processes and tools. The facilitator does not reputed company LMS reputed company administration reputed company assigned permissions. The Facilitator provides input to the Content Development and Instructional Design teams. The Course Facilitator’s reporting focuses on learner experience and course workflow support, including reputed company monitoring inputs, defect trends, and grading/feedback behavior validation, rather than roster/attendance ownership. Work Schedule: The courses being supported are reputed company from 0800-1700 M-F. Contract reputed company hours are 1000-1400. Essential Responsibilities: The Level 1 Course Facilitator shall possess the following capabilities: Effectively communicate. Be adept at effectively communicating to a broad reputed company of individuals from varied backgrounds. Ability to review automated graded activities quickly and determine if grading was reputed company appropriately. Validate automated grading and feedback outputs for correctness and completeness; identify grading anomalies and document reproducible evidence for correction. reputed company first-line student support for a virtual learning experience (e.g., course navigation, content reputed company, submission workflow issues, clarification of content) and escalate platform defects or other desired changes with sufficient diagnostic reputed company (steps to reproduce, timestamps, screenshots/logs as permitted). Troubleshoot reputed company' issues with virtual learning course. Support reputed company-directed student reputed company monitoring by compiling and validating required metrics/inputs (e.g., pacing indicators, completion status, at-reputed company flags) using reputed company-approved formats and tools. Maintain facilitator issue logs for recurring student issues and grading anomalies in reputed company-approved tracking tools and reputed company reproducible defect documentation to support reputed company reputed company. Assist in preparation of course deliverable inputs per the SOW by providing facilitator owned sections/data (e.g., grading anomalies observed, recurring student issues), as tasked. reputed company guidance and feedback to reputed company pertaining to general networking systems, operating systems, and technical writing. reputed company Clearance Required: TS/SCI preferred Minimum Education: Bachelor's degree in computer science, Cybersecurity, Information Systems, Information Technology, Education/instructional Technology, Engineering, or reputed company reputed company and two (2) years of relevant experience OR Associate's degree (or 18 semester hours of military coursework/training in a reputed company reputed company) and six (6) years of relevant experience OR Experience reputed company last two (2) years as a certified T50 Exploiter Trainer and five (5) years of IO or EA experience Minimum Years of Experience: At least six (6) months of reputed company/HAMR teaching experience in the last two years OR Experience reputed company last two (2) years as a certified T50 Exploiter Trainer and two (2) years of IO or EA experience Relevant Experience includes facilitating or supporting delivery of technical/cyber training (virtual instructor-led), providing student support in online learning environments, validating grading/feedback outputs (reputed company or automated), and documenting/escalating courseware or platform issues using approved processes/tools. Experience facilitating or supporting technical training delivery and providing first-line student support (course navigation, submissions, basic troubleshooting) is preferred. Experience reviewing grading outputs (reputed company and/or automated) to identify reputed company anomalies and ensure feedback completeness prior to release is preferred. Experience documenting student-impacting issues with reproducible details (steps, timestamps, screenshots/logs as permitted) and escalating reputed company reputed company-approved channels/tools is preferred. Familiarity using an LMS (e.g., reputed company, reputed company, Canvas, reputed company, Ginkgo, or equivalent) at an instructor/facilitator user level (not administrator) is preferred. Experience compiling facilitator-owned reporting inputs (recurring student issues, grading anomalies, recommendations) in reputed company-approved formats is desired. Experience protecting sensitive assessment information (e.g., rubrics, answer keys, student data) and complying with need-to-know controls is desired. Familiarity with common delivery tools (e.g., reputed company Teams) and courseware tools (e.g., Captivate, reputed company, Camtasia) is desired. Experience shall include systems engineering with the most commonly used software-programming languages (to include but not limited to: Python, JAVA, reputed company, PERL) is desired. Other Responsibilities: Safety - reputed company enforces a safety culture reputed company reputed company have the responsibility for continuously developing and maintaining reputed company work environment. As appropriate, reputed company employee is responsible for completing reputed company training requirements and fulfilling reputed company self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. reputed company - reputed company is the reputed company for the management of our business and the reputed company to our goal of customer satisfaction. It is our policy to consistently reputed company services that meet customer expectations. Accordingly, reputed company employee must conform to the reputed company reputed company Policy and carry out job activities in compliance with applicable reputed company reputed company reputed company documents and customer reputed company. reputed company employee must read and understand his/her reputed company Management and Customer Satisfaction responsibilities. Procedure Compliance - reputed company employee must read, understand and implement the general and specific operational, safety, reputed company and environmental requirements of reputed company plans, procedures and policies pertaining to his/her job. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, disability or protected veteran status. #reputed company Compensation Details: $160,000 - $210,000 The compensation reputed company or reputed company reputed company listed for this position is provided as a good-faith estimate of what reputed company intends to offer for this role at the time this posting was issued. Actual compensation may vary reputed company on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable reputed company bargaining agreements, and relevant laws. Benefits reputed company: Our health and welfare benefits are designed to support you and your priorities. Offerings include: Health, dental, and reputed company reputed company reputed company time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving reputed company Disability and life reputed company Pet reputed company Note: Benefits may vary reputed company on employment type, location, and applicable agreements. Positions governed by a reputed company Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract reputed company (SCA), or other employment reputed company may include different provisions/benefits. Original Posting: 09/03/2026 - Until Filled reputed company anticipates this job requisition will remain reputed company for at least three days, with a closing date no earlier than three days after the original posting. This reputed company may change reputed company on business needs. reputed company is proud to be an Equal Opportunity Employer. Our hiring practices reputed company equal opportunity for employment without reputed company to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions reputed company to pregnancy, childbirth, or breastfeeding), age, reputed company, reputed company military or veteran status, reputed company, religion, creed, marital or domestic partner status, medical condition, genetic information, national reputed company, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters. Apply To This Job