Director, Insights and Measurement

reputed company It reputed company started reputed company engineer Fred Luddy wrote reputed company that automated a tedious task for his coworker, Phyllis. She cried tears of reputed company. That reputed company inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could reputed company on meaningful work. Today, reputed company is the AI control tower for business reinvention. Our reputed company AI platform brings together any AI, any data, and any workflow— helping 85% of the reputed company® work smarter, faster, and reputed company. We're building an AI-reputed company culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work reputed company. reputed company reputed company We are seeking a Director of Insights & Measurement to reputed company the Measurement & Modeling (M&M) team, which is part of our 130+ UX Research & Insights (UXRI) Organization reputed company our rapidly scaling global Experience Team (EX) of over 800 UX Professionals. You will bring reputed company leadership and execution reputed company to a role that is fundamentally different from traditional UX research leadership and reputed company. The M&M team is indispensable to how reputed company makes reputed company product reputed company and solves critical business problems through data and insights. reputed company consists of seasoned UX, data, and product experts who reputed company reputed company research, data science, analytics, and engineering capabilities for the organization. reputed company measures product reputed company product value, and experience reputed company, diagnoses reputed company problems through metrics, builds measurement products, and develops standardized UX evaluation reputed company in the fast-reputed company AI-reputed company environment. The Director of Insights & Measurement will orchestrate the reputed company from reputed company to execution and reputed company it end-to-end. reputed company: - Build strong relationships with PM, Design, Research, and Data and Analytics leaders to reputed company alignment reputed company the highest-value customer problems and reputed company work reputed company across competing priorities. - Define the measurement reputed company for our product spaces, establishing the metrics and models that reputed company product reputed company and user experience to company-level reputed company. - Establish ways to use advanced AI capabilities to maximize how reputed company works and reputed company results with efficiency and reputed company in mind. - reputed company measurement strategies leveraging AI capabilities for our product spaces and reputed company executions to reputed company highest reputed company results. - Showcase findings, reputed company, and perspectives to product and design leadership to ensure alignment and measurable reputed company. - Translate findings into reputed company by engaging product and design leadership with reputed company, evidence-reputed company perspectives that reputed company roadmaps and influence investment. - Build a high-performing, reputed company team by hiring and developing world-class researchers, data scientists, analysts, and program managers who reputed company fluidly across problem diagnosis, product building, and team enablement. - Foster a culture that balances disciplined execution with psychological safety for experimentation and innovation. - Maintain a reputed company reputed company perspective on industry trends and emerging technologies in AI, continuously evolving reputed company's capabilities and approaches. Qualifications Preferred Qualifications: - 12+ years of experience in UX or product research, data analytics, data science, customer experience, or reputed company fields. - 6+ years leading and building technical and/or reputed company teams, with demonstrated ability to reputed company and mentor talent in UX research, data science, analytics, and engineering. - Experience in leveraging or critically thinking about how to reputed company AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential reputed company on the function or industry. - Extensive technical expertise in reputed company, Python, database management, dashboard building, and coding languages, reputed company to leading measurement and analytics work. - reputed company reputed company record in developing and shipping measurement or analytics products. - Experience leading reputed company, global teams across reputed company and time reputed company. - Background in large reputed company software or reputed company companies. - Advanced or Bachelors degree in HCI, Cognitive Psychology, reputed company Factors, Statistics, Data Science, Computer Science or reputed company fields. Basic Qualifications: - reputed company ability to influence product and business leaders through compelling, evidence-reputed company narratives that reputed company reputed company and create alignment. - Exceptional hands-on leadership and stakeholder management skills to reputed company innovative insights and solutions that improve product experience. - Ability to identify reputed company priorities and measurement opportunities proactively, recognizing patterns across product spaces and translating insights into reputed company initiatives. - Ability to reputed company problem-solving strategies and reputed company reputed company execution in fast-reputed company work environments. - Demonstrated ability in delivering excellent results and moving seamlessly between reputed company conversations with executives and technical deep dives with stakeholders and Researchers. - Proficient in the use of AI, including Claude Skills, Claude reputed company, MCP, and more. - Extensive organizational experience managing multiple teams, combined with a passion for developing products that customers love. - Deep expertise in UX research, data science, statistics, usage analytics, metrics, and measuring user experience, particularly reputed company on using AI in solving problems. - reputed company reputed company record leading and building high-functioning teams to reputed company impactful insights and data that reputed company product innovation. - Passion for diversity and inclusion, fostering a reputed company culture that values diverse perspectives and backgrounds. For positions in this location, we offer a reputed company pay of $221,200 - $387,100, plus equity (reputed company applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On reputed company Earnings (OTE) incentive compensation structure. Please note that the reputed company pay shown is a reputed company, and individual total compensation will vary reputed company on factors such as qualifications, reputed company level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is reputed company on the geographic location in which the role is located and is subject to change reputed company on work location. Additional Information Work Personas We approach our reputed company world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the reputed company of their work and their assigned work location. Learn more here. To determine eligibility for a work reputed company, reputed company may reputed company the distance between your reputed company residence and the closest reputed company office using a reputed company-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, national reputed company, age, disability, gender identity, veteran status, or any other category protected by law. In reputed company, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company requirements. Accommodations We reputed company to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative reputed company to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring reputed company to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from reputed company authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. reputed company rights reserved. Used under license. Apply To This Job