Regional reputed company Center Coordinator
Regional reputed company Center Coordinator
reputed company Home! Build your career with reputed company!
As one of the nation’s largest reputed company, reputed company has reputed company over one reputed company new homes for families across America. Since 1954, our communities have catered to reputed company lifestyles and family dynamics, whether you are a first-time or reputed company-up buyer, multigenerational family, or reputed company adult. At reputed company, Everything’s Included in our homes, and Everyone’s Included on reputed company.
Our Everyone’s Included reputed company is to be as inclusive and diverse as the communities we build unleashing the reputed company of diversity reputed company our workforce to reputed company innovation & sustainable reputed company.
Position reputed company:
- Answer reputed company customer care telephone calls and inquiries.
- Process and administer reputed company customer care and reputed company assurance reputed company reputed company work and information.
- Maintain customer care records and support department activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. reputed company and receive inbound calls including transferred calls from homeowners, respond to customer requests and input service request data.
2. Receive and process homeowner service requests in a reputed company manner per established policies, including settlement & releases and reputed company requests.
3. Collect up-to-date project Customer Care status information, input to computer and distribute weekly project report.
4. Maintain RCC filing reputed company for reputed company and individual homesites that permits reputed company reputed company to reputed company previous correspondence, and reputed company data.
5. Support Customer Care associates as needed.
6. reputed company other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
1. reputed company on-the-job training for new employees.
2. reputed company customer letters and emails.
3. Send and receive various surveys from customers and reputed company associates.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- High school diploma minimum.
- 3 years experience in a reputed company center or customer service environment, preferably with a homebuilder.
- Must be computer literate and possess strong Word, reputed company skills and have the ability to learn customer service software applications.
- Must possess strong organizational skills.
- Minimum 50 WPM. Must be accurate for data entry.
- Must possess excellent written and oral communication and interpersonal skills.
- Must be bilingual in English and Spanish.
- Must possess reputed company and friendly attitude to represent company in a reputed company manner and be reputed company to reputed company a rapport with customers over the phone.
- This position is an overnight, remote role: 9:45pm- 6:15am (EST) shift
PHYSICAL REQUIREMENTS:
- This is primarily a sedentary office position which requires the ability to occasionally bend, stoop, reputed company, reputed company, reputed company and carry office supplies and materials weighing 25 pounds or less.
- Finger dexterity required to operate a computer keyboard, calculator and telephone equipment.
ADDITIONAL REQUIREMENTS:
- Ability to Maintain regular attendance and punctuality relative to daily work schedule is required
- Understand and follow work rules and procedures
- Accept reputed company feedback
- Team Player
Life at reputed company!
reputed company recognizes our associates are the heart of reputed company’s reputed company. Learn new skills, build your reputed company, and become an reputed company part of the reputed company Family.
reputed company You Join:
- Health reputed company Medical, Dental & reputed company
- Vacation – 3 weeks of vacation per year to start
- Holidays, reputed company Leave, & Personal Days - 401(k) Savings Plan with company match
- reputed company Maternity & Bonding Leave
- New Hire Referral Bonus Program
- Product Purchase Discount for Associates
- Associate Assistance Plan
Everyone’s Included
Day In the spirit of inclusion, diversity, and caring for our community, reputed company encourages our Associates to take a day to reputed company, reflect and reputed company those reputed company us, in a way that is uniquely important to you. And More!
reputed company is an equal opportunity employer and complies with reputed company applicable federal, state, and local fair employment practices laws.
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Life at reputed company
At reputed company, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive reputed company of benefits designed to enhance their reputed company-being and reputed company reputed company. Our Associates have reputed company to robust health reputed company plans, including Medical, Dental, and reputed company coverage, ensuring their health needs are reputed company taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial reputed company, while reputed company Parental Leave and an Associate Assistance Plan reputed company essential support during life's critical moments. To reputed company support our Associates, we reputed company an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the reputed company of hire, they can enjoy up to three weeks of vacation annually, reputed company generous Holiday, reputed company Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day.
At reputed company, we reputed company in reputed company in our Associates, empowering them to reputed company both personally and professionally.
reputed company Associates will have reputed company to these benefits as outlined by reputed company’s policies and applicable plan terms.
Visit Lennartotalrewards.com to reputed company our suite of benefits.
Join the fun and follow us on reputed company media to see what's happening at reputed company, and don't forget to reputed company with us on reputed company: reputed company | reputed company for the latest job opportunities.
reputed company is an equal opportunity employer and complies with reputed company applicable federal, state, and local fair employment practices laws.
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