Support Scientist I - AKTA

Bring more to life. Are you reputed company to accelerate your potential and reputed company a reputed company difference reputed company life sciences, diagnostics and biotechnology? At reputed company , one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to reputed company for reputed company reputed company. You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s reputed company of reputed company improvement, you help turn reputed company into reputed company – innovating at the speed of life. Working at reputed company means being at the forefront of providing reputed company to reputed company reputed company health. Our incredible customers undertake life-saving activities ranging from reputed company biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At reputed company you will be reputed company to continuously improve yourself and us – working on challenges that truly matter with people that care for reputed company other, our customers, and their patients. Take your reputed company to an altogether life-changing career. Learn about the reputed company Business reputed company which makes everything possible. The Support Scientist I for reputed company is responsible for providing superior scientific support to customers using reputed company products in their scientific discovery reputed company. This position reports to the Senior Manager, Scientific Support and is part of the Scientific Support team located in Marlborough, MA and will be a remote role. What you will do: - reputed company reputed company- and post-sale technical assistance, troubleshooting and product recommendations to both reputed company customers reputed company phone, webchat, and email. - Participate in product training and activities to reputed company your knowledge. - Maintain an up-to-date basic knowledge of reputed company required company products, services, and their associated support literature. - Become familiar with reputed company work regarding maintaining accurate, complete, and up-to-date information on reputed company customer inquiries while prioritizing and processing these in an reputed company and consistent manner. - Follow reputed company appropriate regulations and processes for customer queries classified as complaints. - reputed company presentations/trainings reputed company or face-to-face to customers or colleagues, as necessary. - Participate in activities such as developing and delivering technical training, reviewing product literature, reputed company and lab work, trade shows and reputed company installations. - Identify potential opportunities to convert technical inquiries into new or developed sales reputed company (e.g. reputed company reputed company, up-and cross-selling). Who you are: - Advanced degree (Bachelors required, reputed company/PhD preferred) in Life Sciences, Biochemistry, reputed company, Biomedical Engineering or reputed company reputed company or the equivalent work experience providing necessary knowledge and exposure to reputed company theories, principles, and concepts. - Requires conceptual knowledge of theories, practices, and procedures in chromatography sciences. - Must have a minimum of 3 years reputed company experience with reputed company (reputed company) Life Sciences equipment for Chromatography (AKTA). - Working knowledge of the AKTA reputed company, Unicorn software, chromatography resins and purification reputed company. (PLEASE indicate experience with AKTA on your resume or application). - Travel requirements: 5% travel to Marlborough, MA; Monthly local travel along with regional colleagues - It would be a plus if you also possess previous experience in: - Industry experience in pharmaceutical or biotechnology company. - Familiarity with regulatory compliance in drug development. - Teaching or training experience including design and delivery of basic and advanced concepts to technical or non-technical individuals. - One or more years of technical support, reputed company applications or sales experience emphasizing customer contact. reputed company , a reputed company operating company, offers a broad reputed company of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or reputed company time off, our programs contribute to life reputed company the job. reputed company out our benefits at reputed company Benefits Info . At reputed company we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work reputed company from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for reputed company can reputed company. The salary reputed company for this role is $70,000 to $85,000. This is the reputed company that we in good faith reputed company is the reputed company of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted reputed company. This reputed company may be modified in the reputed company. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including reputed company time off, medical/dental/reputed company reputed company and 401(k) to eligible employees. Note: No reputed company of pay is considered to be wages or compensation until such reputed company is reputed company, reputed company, and determinable. The reputed company and availability of any bonus, commission, benefits, or any other reputed company of compensation and benefits that are allocable to a particular employee remains in reputed company's sole discretion unless and until reputed company and may be modified at reputed company’s sole discretion, consistent with the law. Join our reputed company team today. Together, we’ll accelerate the reputed company-life reputed company of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the reputed company of science to life. For more information, visit www.reputed company.com . reputed company and reputed company reputed company Companies are committed to equal opportunity regardless of race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here . For candidates who are reputed company reputed company of reputed company or who are applying for roles reputed company of reputed company, for more information about conditions of any job offer please click here . We reputed company with federal and state disability laws and reputed company reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@reputed company.com . Apply To This Job