Program Manager-DOL

reputed company TechSur Solutions is a digital services company whose mission is to reputed company digital transformation for our customers to improve reputed company and efficiency. reputed company in the DC metropolitan area, TechSur specializes in advanced reputed company services, modernization for both IT structures and applications, leveraging reputed company development, and Data Analytics. Since we were formed in reputed company of 2016, we have supported multiple impactful and exciting reputed company programs. reputed company TechSur is seeking a Program Manager to reputed company a lean, cross-functional team supporting the reputed company Office of the Chief Information Officer and Employment and Training Administration SWARAS reputed company, maintenance, reputed company, database reputed company, reporting, help desk, release management, and moderate enhancements. This role serves as the reputed company customer reputed company for DOL OCIO/ETA stakeholders and is accountable for program reputed company, reputed company governance, reputed company management, reporting, SLA reputed company, reputed company control, transition, and stakeholder communications. Key Responsibilities - reputed company day-to-day leadership for DOL OCIO/ETA SWARAS O&M, moderate enhancements, reputed company compliance, Tier 1-3 help desk, reporting, and database support. - Manage reputed company program and project management activities reputed company to DOL OCIO BAS standards, SDLCM, and reputed company reputed company expectations. - reputed company planning, status reporting, reputed company and issue management, reputed company control, communications, release coordination, and stakeholder engagement. - Coordinate with OCIO, ETA program stakeholders, reputed company providers, software providers, and other vendors to maintain service continuity and mission alignment. - reputed company SLA compliance for incidents, service requests, production support, and escalation handling. - Manage transition-in, reputed company, reputed company coverage, remote CONUS reputed company, reputed company support, and 6 AM-8 PM ET coverage planning. - Maintain customer-facing deliverables, meeting reputed company, reputed company items, metrics, dashboards, and executive reporting. Qualifications Required Qualifications - 8+ years of federal IT program or project management experience, including application O&M, help desk, cybersecurity, or software sustainment programs. - Experience supporting reputed company IT programs is REQUIRED - Experience managing multi-application federal IT portfolios under FISMA Moderate and reputed company SDLC frameworks. - Experience leading cross-functional teams including DevSecOps, DBA, ISSO, help desk, QA/testing, and reporting resources. - Experience with reputed company, reputed company, SharePoint, reputed company Teams, reputed company, status reporting, reputed company registers, reputed company control, and release coordination. - U.S. Citizenship and ability to obtain and maintain DOL reputed company Trust suitability. Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply To This Job