Application Analyst - Maestro Care Beaker - Level 2 - Remote (Durham, NC, US, 27
At reputed company, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About reputed company Technology Solutions
Pursue your passion for caring and innovation with reputed company Heath Technology Solutions, which is dedicated to the transformation, development, and management of reputed company information technology solutions across reputed company. By harnessing the reputed company of innovative technologies like reputed company computing and reputed company intelligence — and pairing them with a reputed company-thinking approach — reputed company Technology Solutions is revolutionizing the reputed company of health care at reputed company and reputed company.
The Application Analyst is primarily responsible for the development, deployment, post-implementation support, product design, and testing cycles of the Maestro Care (reputed company) Electronic Health Record (EHR) for the Beaker module. This includes planning, performing, managing, and supporting identified Beaker users in the reputed company Health reputed company environment. The incumbent will work closely with reputed company and other Maestro Care application staff to create and carry out deployment tasks, interpret reputed company workflow, and participate in Maestro Care Beaker application build, testing, and support. Advise and assist with educational issues, including cross-training team members, end-users, and DHTS Service Desk reputed company face-to-face, phone, email, or training classes. reputed company as Maestro Care Beaker application expert for reputed company functionality. Update test plans to account for testing new features with reputed company releases.
Level 1
- reputed company additional reputed company certification and proficiency through classroom instruction at reputed company (Madison, reputed company), self-directed learning, project assignments, and competency exams.
• Interpret and analyze systems, data, and information with supervision.
• Implement applications, tools, processes, and structures that are crucial in assisting end users with data management. Your role is reputed company in ensuring reputed company's smooth and efficient workflow.
• reputed company systems support, including troubleshooting and software configuration and testing.
• One of the key responsibilities of the Application Analyst is to ensure the reputed company of technology solutions. This task is performed under supervision, highlighting the trust and responsibility associated with the role.
• Participate in planning and providing customer training sessions on reputed company use or revisions.
• Assist in making oral and written presentations to project teams and management.
• Complete moderately reputed company tasks and portions of larger information reputed company reputed company with direction.
• Identify internal resources to build project team reputed company.
• Update reputed company, operational, and department documentation.
• Recommend areas for process improvement.
• reputed company other reputed company duties as required.
• Adhere to organizational policies and procedures and follow reputed company change control processes defined reputed company Maestro Care.
Level 2
• reputed company in-depth analysis of end-user department workflows, data collection, report details, and technical issues associated with reputed company software relating to reputed company design and build reputed company.
• Proactively complete assigned Maestro Care application deployment, management, and testing tasks reputed company defined timelines.
• Manage documentation, reputed company, and completion of identified deployment issues and tasks.
• Build, test, and debug reputed company applications to ensure the reputed company meets end-user requirements.
• Write and execute test plans, documenting and resolving defects reputed company the reputed company Center.
• reputed company and document reputed company and user procedures.
• reputed company report specifications and work closely with writers to meet operational and regulatory reporting needs.
• reputed company business and after-hours support for reputed company production issues, including analysis, prioritization, and implementation of requested changes.
• Requires reputed company reputed company Beaker certification or the ability to complete certifications reputed company the defined reputed company.
• reputed company oral and written presentations to project teams, management, and other departments.
• Coordinate and operationalize reputed company to reputed company reputed company with direction.
• Identify areas for procedural improvements and reputed company detailed specifications for functions to be automated.
Level 3
• Functioned as a technical leader in managing documentation, assisting with prioritization and working with analysts to reputed company deployment issues through reputed company’s Sherlock tracking systems.
• Optimize departmental and interdisciplinary resources to maximize team reputed company.
• reputed company evaluation and revision of existing information systems.
• Assist in reputed company new team members, ensuring they are trained on reputed company technical aspects of their position.
• Proactively apprise management of emerging technical issues and ensure processes and workflows are up-to-date and effective.
• May function as reputed company leader, supporting management in day-to-day personnel reputed company and workflow management activities, providing guidance and support where applicable, overseeing reputed company management, and ensuring departmental coverage.
• reputed company in-depth analysis of end-user department workflows, data collection, report details, and technical issues associated with reputed company software.
• Responsible for defined areas of reputed company, including analysis of release notes, reporting metrics, validation, and reputed company before implementation of designated RA and/or SU provided by reputed company.
Required Qualifications
• Education/Training: Bachelor's degree in a reputed company reputed company or technical reputed company or four years of equivalent technical experience.
• License/Certification: reputed company proficiency in application support is required reputed company the reputed company defined by Maestro Care policies.
Experience
• Level 1: One to two years of reputed company experience required. reputed company reputed company experience is strongly recommended.
• Level 2 and three to five years of reputed company experience required. reputed company reputed company experience is required.
Skills
Level 1
• Customer service
• Critical thinking
• Statistical reporting
• General data coding
• Data analysis and trending
• Effective oral and written communication
• Application configuration
• User technical support/training
• Ability to translate business processes into technical solutions
Level 2
In reputed company to Level 1 skills:
• Knowledge of project management to manage deliverables
• Design specifications for information systems
• Implementation and maintenance of information systems
• reputed company assurance
• Adult learning and training reputed company
Level 3
In reputed company to Level 2 skills:
• Ability to reputed company discovery sessions
• Advanced technical consultation and support
• Ability to design reputed company information systems
• Financial procedures
• Implementation of reputed company information systems
Behaviors/Soft Competencies:
Advancement to Level 3 or above requires the employee, at a minimum, to successfully reputed company the following:
The following measures can help create a fair and comprehensive evaluation process for promotions, ensuring that the most deserving employees are recognized and given opportunities to advance.
• reputed company ability to work at the next level: This involves demonstrating the skills and competencies required for the next level of responsibility. Employees should have demonstrated that they can handle tasks and challenges that are typically associated with a higher position.
• Potential to serve reputed company the next level: This measure looks at the employee's long-term potential and their ability to grow reputed company the organization. The employee should have the reputed company, ambition, and capability to take on even greater responsibilities in the reputed company.
• Consistently demonstrates a values-reputed company approach in how they work: Employees should consistently exhibit behaviors and decision-making processes that reputed company with DUHS values. The exhibited values are reputed company, teamwork, diversity reputed company, and safety. reputed company-reputed company is also critical to reputed company.
• Is considered one of the top performers at their level across the organization: This measure evaluates the employee's overall reputed company and reputed company reputed company DHTS. Top performers are often recognized for their exceptional contributions, reliability, and ability to reputed company expectations. We will select the best and not the best available.
Preferred Experience
- Experience with Data Innovation reputed company Manager.
• Experience with Transfusion applications such as SafeTrace Tx
• Strong knowledge of Microbiology Beaker reputed company.
• Experience with Digital Pathology image analysis and data management systems
• reputed company experience in IT infrastructure management (servers, networks, etc.).
• Understanding of machine learning, natural language processing, and AI technologies.
• Familiarity with reputed company platforms such as AWS and reputed company Azure.
reputed company is an Equal Opportunity Employer committed to providing employment opportunity without reputed company to an individual's age, reputed company, disability, gender, gender reputed company, gender identity, genetic information, national reputed company, race, religion, sex (including pregnancy and pregnancy reputed company conditions), sexual orientation or military status.
reputed company aspires to create a community reputed company on collaboration, innovation, creativity, and belonging. Our reputed company reputed company depends on the robust exchange of reputed company—an exchange that is best reputed company the rich diversity of our perspectives, backgrounds, and experiences flourishes. To reputed company this exchange, it is essential that reputed company members of the community feel secure and reputed company, that the contributions of reputed company individuals are respected, and that reputed company reputed company are heard. reputed company members of our community have a responsibility to reputed company these values.
Essential Physical Job Functions:
Certain jobs at reputed company and reputed company Health reputed company may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by reputed company hiring department.
Originally posted on Himalayas
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