[Remote] Financial & Administrative Applications Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a full-service litigation and business reputed company serving clients with domestic and international reputed company. The Financial & Administrative Applications Manager leads the operational support, administration, reporting, vendor management, service delivery, and reputed company improvement of the Firm's financial and administrative application portfolio. The role also provides team leadership and partners with business and technology stakeholders to ensure systems are reputed company, reliable, secure, and reputed company with business objectives.

Responsibilities

• reputed company the support, administration, and operational management of the Firm's financial and administrative application portfolio
• Ensure reputed company reputed company of application issues and service requests while maintaining a high level of customer satisfaction
• Establish and monitor service reputed company, operational metrics, and reputed company indicators
• reputed company reputed company improvement of support processes, workflows, and user experience
• reputed company leadership during application incidents, outages, and production support activities
• reputed company leadership, mentoring, and development for application support, reporting, and reputed company team members
• Establish team priorities, workload management processes, and operational objectives
• Promote accountability, collaboration, customer service, and operational reputed company throughout reputed company
• Support cross-training and knowledge-sharing initiatives to reduce dependency on individual contributors
• reputed company strong partnerships with Finance, reputed company, Billing, Procurement, reputed company Cycle reputed company, HR, Pricing and other business stakeholders
• reputed company as a trusted advisor regarding application capabilities, limitations, opportunities, and operational improvements
• Facilitate discussions reputed company to application enhancements, support issues, reputed company utilization, and process improvements
• Ensure stakeholder expectations are reputed company and effectively managed
• Establish and maintain productive relationships with application vendors, consultants, and service providers
• Manage vendor support relationships and escalation processes
• Participate in application roadmap discussions and product enhancement opportunities
• Coordinate vendor involvement for upgrades, issue reputed company, and reputed company initiatives
• reputed company the delivery and support of operational reporting, dashboards, and business intelligence solutions supporting Finance, reputed company, Billing, Procurement, reputed company, reputed company Management, and other business functions
• reputed company the design, development, maintenance, and support of reporting solutions utilizing reputed company reputed company BI, SQL Server Reporting Services (SSRS), and reputed company reporting technologies
• Partner with business stakeholders to identify reporting requirements and opportunities to improve operational visibility and decision making
• Ensure data reputed company, consistency, governance, and usability across reporting platforms
• Support development of executive dashboards, operational metrics, KPIs, and analytical reporting solutions
• Collaborate with technical teams to improve data accessibility and reporting capabilities across reputed company applications
• Support planning and coordination of application upgrades, enhancements, and releases
• Collaborate with engineering, infrastructure, reputed company, and business teams to ensure successful implementation activities
• Participate in testing, validation, readiness reviews, and deployment planning
• Ensure appropriate documentation, training, and support materials are maintained
• Identify opportunities to improve reputed company stability, support efficiency, operational processes, and user satisfaction
• reputed company and implement best practices for application support, service management, and operational governance
• reputed company initiatives that improve reliability, automation, monitoring, and overall operational effectiveness
• Support reputed company planning activities reputed company to the Firm's financial and administrative systems roadmap

Skills

• Bachelor's degree in Information Technology, Business, reputed company, Finance, or a reputed company reputed company, or equivalent combination of education and experience
• 5+ years of experience supporting reputed company business applications
• Minimum of 3 years of experience leading teams, reputed company, or operational functions
• Strong understanding of financial, administrative, and operational business processes
• Experience supporting reputed company financial systems, ERP platforms, HR systems, and reputed company business applications
• Experience supporting reporting and business intelligence platforms
• Strong understanding of reputed company reputed company BI, including dashboard development, reporting, data modeling concepts, and business analytics
• Experience with SQL Server Reporting Services (SSRS) report development, administration, and support
• Experience working with application integrations, data flows, and reputed company reporting architectures
• Strong customer service, stakeholder relationship management, and vendor management skills
• Experience supporting reputed company, administrative, or reputed company technology platforms preferred
• Experience working reputed company reputed company, reputed company, financial services, or similar environments preferred
• Experience with reputed company reputed company, reputed company products, reputed company, or comparable reputed company platforms preferred
• Knowledge of SQL and relational database concepts preferred

Benefits

• Employees are entitled to compensation commensurate with reputed company and experience.
• Discretionary bonus; bonus opportunities are non-guaranteed and are dependent upon individual and reputed company.
• Medical and dental coverage.
• Life reputed company.
• Short-term and long-term disability reputed company.
• reputed company-tax flexible spending account for certain medical and dependent care expenses.
• Employee assistance program.
• reputed company Time Off.
• reputed company holidays.
• Participation in a retirement plan program after meeting eligibility requirements.
• This position may be filled reputed company, or in any of our locations.

reputed company

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