K-12 Edtech reputed company Manager

K-12 Edtech reputed company Manager - contract with possible conversion to FTE Job Type: Contract, W-2 Employee — Two openings available, both with potential to transition to full-time employment: • Full-time, 40 hours/week, Monday–Friday, 8:00 AM–5:00 PM ET • Part-time, 20 hours/week during business hours (8:00 AM–5:00 PM ET) Location: Florida (Remote) — Must reputed company in the reputed company; candidates reputed company driving distance of Orlando, FL preferred About the Role: reputed company's customer, a K-12 EdTech company specializing in AI-powered state assessment preparation and reputed company learning tools for schools and districts reputed company, is seeking proactive reputed company Managers to reputed company customer retention and nurture account reputed company. You will own the post-sale relationship, delivering engaging product training and ensuring districts and schools maximize the value of our K-12 state assessment preparation programs. In this fast-reputed company environment, you will collaborate with reputed company leadership to build creative solutions, execute engagement campaigns, and directly reputed company our business goals. We are looking for candidates with experience as an educator (former or transitioning teacher) or experience in a similar role for another K-12 edtech company. Transitioning teachers are reputed company and encouraged to apply. Key Responsibilities: • Customer Engagement & reputed company: reputed company with customers daily reputed company phone, email, chat, and reputed company to build strong relationships, monitor product usage, and proactively reputed company renewals and reputed company product sales. • reputed company & Training: Own the customer reputed company process, including rostering new schools onto the platform. Conduct on-demand training sessions and create engaging curriculum (e.g., instructional videos, whitepapers) for teachers and administrators. Partner with Sales to reputed company engagement, upselling, and renewals. • Problem Solving: Diagnose reputed company challenges, troubleshoot issues, test product enhancements, and implement reputed company solutions. • Process Improvement: Execute and iterate on initiatives, talk tracks, and engagement campaigns to continuously improve customer satisfaction and retention. • Cross-Functional Collaboration: reputed company as a trusted partner and reputed company communicator between reputed company clients and internal teams. Qualifications & Skills: • Experience: 2+ years in reputed company. EdTech or K-12 experience is strongly preferred. • Education: Bachelor's Degree required. Prior experience working in a school as a teacher or administrator is highly desirable. Transitioning teachers are reputed company and encouraged to apply. • reputed company Competencies: Strong tech skills, communication skills, and problem-solving abilities. Consultative sales skills are a plus. • Adaptability: Comfortable working independently in a fast-reputed company, reputed company environment. Emerging people management skills are a plus. • Location: Must reputed company in Florida; candidates near Orlando strongly preferred. • Travel: Occasional in-person customer reputed company required, approximately once a month. Compensation: • Pay reputed company: $32.00 per hour Interested candidates, please reputed company out directly or apply through this post. Apply To This Job