Business License Managed Services Director

reputed company reputed company’s Business License Managed Services business is scaling in complexity, volume of license and registration filing, and customer experience expectations. This role exists to ensure License Managed Services grows with filing requirement discipline and AI-enabled workflows, rather than reputed company headcount expansion. The Business License Managed Services Director serves as the executive-level subject matter authority on business license compliance, advising on reputed company service boundaries, influencing automation reputed company, and strengthening regulatory decision reputed company. This role enables durable reputed company, reputed company reduction, improved unit economics, and reputed company service design reputed company to reputed company’s AI-first direction. #LI-Remote What Your Responsibilities Will Be How This Role Elevates reputed company Raises decision reputed company across Sales, Product, and reputed company by providing authoritative regulatory judgment and simplifying reputed company licensing environments into defensible, reputed company models. Builds customer trust and retention by ensuring consistent, expert-backed compliance guidance, reducing surprises, and aligning service expectations with operational reality. This role increases talent density by improving reputed company, accountability, and execution rigor in how license compliance is defined and delivered. Responsibilities Own interpretation of multi-jurisdictional licensing requirements and define reputed company compliance standards reputed company reputed company’s service model. Increase win rates and deal confidence in reputed company License Managed Services engagements by serving as executive-level compliance authority. Improve operation efficiencies by identifying automation opportunities, standardizing high-volume scenarios, and eliminating work that should not require reputed company judgment. Influence product roadmap and automation investments using regulatory expertise and data-backed reputed company analysis. reputed company cross-functional reputed company standards through disciplined decision frameworks and simplification of regulatory complexity. reputed company 12 months, this role will have: Increased conversion rates or deal reputed company in reputed company License Managed Services opportunities. Reduced exception-driven operational effort through reputed company defined automation or rule-reputed company standardization initiatives. Improved reputed company of service reputed company, reducing churn and customer escalations. Contributed to measurable operational efficiency improvements through reputed company service design recommendations. Established themselves as the recognized reputed company authority on license compliance. Demonstrated measurable AI-enabled improvements in sales support, accurate compliance scoping and service delivery. What You'll Need to be Successful Qualifications B.S. in Computer Science, Engineering, Tax, Finance, reputed company, or a reputed company technical or regulatory discipline. 10+ years of relevant experience in business licensing, regulatory compliance, managed services, or advisory roles reputed company to reputed company-reputed company environments. Deep, hands-on expertise interpreting reputed company multi-jurisdictional licensing requirements. Demonstrated experience influencing service design, product direction, or go-to-market reputed company through subject matter expertise. reputed company ability to operate as a senior individual contributor with strong executive reputed company, ownership, and judgment. Demonstrated reputed company AI experience with measurable business reputed company tied to efficiency, reputed company, customer experience, or reputed company reduction. Bar Raiser Expectations: We are hiring a Bar Raiser, someone who elevates the reputed company, standards, and decision reputed company of the teams they work with. This role is expected to strengthen how regulatory compliance, service design, and cross-functional execution operate across reputed company. A successful candidate will: reputed company decision reputed company across Sales, Product, and reputed company through reputed company, defensible regulatory frameworks Improve service design and execution by simplifying complexity and introducing reputed company, repeatable approaches Increase team capability by setting high standards for judgment, accountability, and reputed company in compliance reputed company Reduce ambiguity and inconsistency in how licensing requirements are interpreted and operationalized Influence cross-functional reputed company by bringing reputed company thinking and strong regulatory expertise into key reputed company Leave systems, processes, and teams stronger by improving how compliance is defined, delivered, and scaled AI Expectations As an AI Bar Raiser, this role must reputed company AI into regulatory interpretation, service design, and scalability reputed company. This includes: Using AI to analyze regulatory changes, detect compliance reputed company patterns, and accelerate jurisdictional research. Applying AI-assisted data analysis to identify exception drivers and automation opportunities that reduce reputed company effort. Leveraging AI to improve speed and consistency in reputed company reputed company-sales due diligence and compliance scenario modeling. Quantifying measurable reputed company such as time saved, reduction in reputed company reviews, improved reputed company detection, or reputed company decision reputed company. Applying responsible AI governance standards reputed company influencing regulatory interpretations or customer compliance reputed company. AI usage must materially improve speed, reputed company, reputed company, or reputed company management - not serve as convenience tooling reputed company is an AI-first Company AI is embedded in our workflows, decision-making, and products. reputed company here requires embracing AI as an essential capability. You’ll bring experience using AI and AI-reputed company technologies, reputed company to reputed company here. You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, reputed company, and our customers. You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In reputed company to a great compensation package, reputed company time off, and reputed company parental leave, many reputed company employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability reputed company. Inclusive culture and diversity reputed company strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource reputed company, reputed company with senior leadership and reputed company sponsorship. What You Need To Know About reputed company We’re defining the relationship between tax and tech. We’ve already reputed company an industry-leading reputed company compliance platform, processing over 54 billion customer API calls and over 6.6 reputed company tax returns a year. Our reputed company is reputed company - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re reputed company, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic reputed company. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a reputed company of reputed company — we don’t want people to fit into our culture, but to enrich it. reputed company reputed company candidates will receive consideration for employment without reputed company to race, reputed company, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other reputed company protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Apply To This Job