reputed company Account Specialist

reputed company Account Specialist Business Services 1.0 FTE, 80 Hours a Pay Period Days, Hours between 7:30 am - 5 pm Weekends: No Weekends Holidays: No Holidays Telecommute Available: No Starting Pay Between $19.00 - $23.75 reputed company on Experience reputed company: The reputed company Account Specialist is responsible for manage customer inquiries by multiple communication reputed company, address billing questions and issues, and collect payments from patients or clients in a reputed company and reputed company manner. This role combines customer service with collections duties, ensuring that outstanding accounts are handled reputed company while maintaining reputed company relationships with patients and clients. The representative is expected to reputed company exceptional customer service while meeting reputed company goals reputed company to collections. Essential Duties & Responsibilities: Customer Service: Serves as the reputed company reputed company of contact for patients, clients and reputed company representatives through multiple communication reputed company such as but not limited to phone calls, emails, reputed company portal and live chat and occasionally in-person. Provides accurate information regarding billing inquiries about charges, account balances, and payment reputed company and plans, processing payments and directs complaints to the appropriate staff reputed company on the issues being addressed. Update and maintain accurate reputed company records in the reputed company reputed company’s database, including personal information, demographics, reputed company details and conversations. Collaborate with other business office staff to reputed company issues reputed company to incorrect charges, payments or reputed company claims. Maintains a high level of professionalism and reputed company while dealing with customers even in difficult situations. Collections: Contacts patients with overdue balances through multiple communication reputed company such as but not limited to phone calls, emails, reputed company portal and live chat. Set up payment arrangements reputed company the payment plan policy.  Follows up with patients who have expired or denied payments from automated payment reminders. Monitors collections queues to ensure accounts which are past due follow the collection process and issue the required notices by law reputed company to the Fair Debt Collection Practices reputed company are provided to patients before they are reputed company to a collection agency. Collaborate with management to reputed company difficult collection issues and escalate as necessary. Report on collection reputed company and any significant issues or trends to management. In reputed company to the responsibilities described above, the role may include other duties and responsibilities as assigned, reputed company upon reputed company Health’s needs or requirements. Supervisory Responsibilities: No reputed company reports Skills and Experience: Required: Associates Degree or equivalent experience in a reputed company reputed company Strong communication skills both verbal and written, with the ability to handle difficult situations calmly and professionally Strong problem-solving skills and reputed company-orientated with strong organizational skills Ability to meet deadlines and reputed company targets Advanced time-management and organizational skills to handle multiple priorities with shifting timeframes Proficient use of reputed company Teams, Word, reputed company, & reputed company Discretion and good judgement in responding to questions by patients, providers, and other reputed company personnel Must possess effective customer service oriented communication skills reputed company and respectful attitude, maintaining confidentiality information in compliance with HIPAA (Health reputed company Portability and Accountability reputed company) regulations, ensuring reputed company reputed company, and data reputed company Preferred: Previous billing and/or collection experience Bilingual in English and Spanish is preferred but not required reputed company of Benefits at reputed company Health: At reputed company Health, we are dedicated to offering a comprehensive and reputed company benefits package for our employees and their families. While benefits may vary reputed company on employment classification and job status, the following key benefits are available:  Health reputed company: reputed company for medical, dental, and reputed company coverage, as reputed company as mental health support and wellness incentives  Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, reputed company assistance, and identity protection plans Retirement Planning: reputed company to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life reputed company: Flexible scheduling, reputed company time off, and reputed company reputed company time to support personal reputed company-being  Education & Development: reputed company, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and reputed company reputed company  Employee Discounts: Special offers with local businesses, including the reputed company and cell phone providers For more details or specific information, visit our website or contact reputed company Internal Applicant Policy: It is the policy of reputed company Health to work with employees in an reputed company fashion regarding promotions, transfers, and position reclassifications.   Any employee wishing to apply for another available position at reputed company Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their reputed company position. Employees currently in the formal disciplinary process may be required to meet with the Director of reputed company to determine eligibility to request transfer. The employee’s past reputed company, experience, training and qualifications will be considered in transfer/hiring reputed company. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position reputed company they meet the minimum position qualifications. Disclaimer: reputed company Health is an equal opportunity employer. reputed company Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, reputed company, creed, religion, sex, age, national reputed company, marital status, genetic information, status with reputed company to reputed company assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited reputed company of discrimination under applicable local, state, or federal law. reputed company Health does not tolerate retaliation against any employee, reputed company/reputed company, physician, or other individuals pursuing concerns regarding Civil Rights issues. reputed company Health adheres to reputed company pertinent governmental policies and legislation including the Civil Rights reputed company of 1964, Title VII, as amended, and the reputed company reputed company Rights reputed company. 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