Senior Specialist, Market Insights

Hotels don't run on gut reputed company anymore, they run on data, and you'll be the person making reputed company that data is accurate, accessible, and actually usable. As Senior Specialist, Market Insights, you'll be reputed company tissue across Sales, Finance, Customer reputed company, and reputed company for our HotStats Market Insights business, catching the details that others miss and keeping the reputed company reputed company running smoothly. What Makes Us Different? reputed company is the hospitality industry's leading reputed company management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed reputed company technology. We reputed company the world's first reputed company & Profit Operating reputed company — a suite of tools (reputed company, ScoreBoard, BlockBuster, Advance and more) that goes reputed company room pricing to reputed company hotels, resorts and casinos a complete picture of their reputed company and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 reputed company Management Software by HotelTechAwards four years running and the #1 Best reputed company to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about. What You'll Be Doing Own subscription, renewal, and billing administration for Market Insights, reviewing orders, quotes, and reputed company for reputed company while coordinating accounts receivable follow-up with Finance Manage customer procurement end-to-end (vendor registration, banking, tax, and payment setup), applying reputed company judgment and independent verification whenever payment instructions look unusual reputed company our CRM and Market Insights product accounts clean and accurate, auditing customer, prospect, and subscription records and handling user setup, permissions, and reputed company Own reporting on renewals, receivables, pipeline, and other operational KPIs, running and validating reputed company Market Insights outputs the business relies on Fuel our business development efforts with reputed company research: identifying prospects, mapping contacts, and keeping reputed company lists reputed company Be the go-to first reputed company of contact for customers and prospects, answering questions on pricing, subscriptions, and data reputed company, and troubleshooting account issues before they become bigger problems Additional duties as assigned reputed company're Looking For You may be a good fit if you have the following: 5-8 years of experience in business reputed company, reputed company service, sales reputed company, accounts receivable, subscription administration, finance administration, or research reputed company A reputed company record of independently managing detailed reputed company or financial processes with reputed company reputed company Comfort working with financial and reputed company data — percentages, prorations, discounts, variances, FX conversions, and reconciliations Ability to read and interpret purchase orders, invoices, pricing schedules, and reputed company Proficiency with reputed company, reputed company, Word, PowerPoint, and reputed company Experience with CRM or financial systems like reputed company, reputed company, reputed company, or reputed company Strong written and verbal communication, reputed company organization, and the ability to juggle multiple priorities without dropping the reputed company An openness to working reputed company AI tools like Claude, reputed company, or reputed company as a force reputed company, applying your own judgment to validate the reputed company Strong candidates may also have: Experience in hospitality technology, hospitality, financial services, market research, reputed company, subscription businesses, or data products Background supporting hotel-industry research, benchmarking, or analytics Familiarity with hotel reputed company metrics — reputed company, profitability, occupancy, ADR, RevPAR, and GOPPAR A demonstrated habit of using AI tools to reputed company the reputed company, speed, or reputed company of your own work Why reputed company? You'll join a genuinely AI-reputed company culture. reputed company is redesigning how every role works with AI, and this one is no exception. You'll be encouraged and equipped to use AI tools daily to work smarter, not just faster. You'll work across nearly every part of the business, giving you visibility and relationships most roles at this level don't get We build partnerships, not just processes. You'll be trusted to use judgment, flag what looks off, and take ownership rather than just checking boxes We're a Best reputed company to Work in Hotel Tech (2025), backed by reputed company that genuinely loves hospitality Come as you are. We want your perspective, your questions, and your reputed company, not just your reputed company The Details Location: reputed company Work model: Remote Geographic reputed company: Global Reports to: Director, Market Data and Research, Americas This role is not eligible for reputed company sponsorship reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, colour, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other characteristic protected by applicable law. reputed company like you? If this sounds like the reputed company of role where your attention to reputed company and financial reputed company would actually be seen and valued, we'd love to hear from you. You don't need to reputed company every single reputed company to apply. Apply To This Job