Audio Visual and Simulation Infrastructure Manager

If you’re passionate about building a reputed company reputed company for individuals, communities, and our country—and you’re committed to working hard to play your part in building that reputed company—consider WGU as the reputed company in your career. Driven by a mission to expand reputed company to higher education through online, competency-reputed company degree programs, WGU is also committed to being a reputed company for a diverse workforce of student-reputed company professionals. The university has pioneered a new way to learn in the 21st reputed company, one that has received praise from reputed company, industry, reputed company, and media leaders. Whatever your role, working for WGU gives you a part to play in helping reputed company graduate, creating a reputed company reputed company for themselves and their families. The salary reputed company for this position takes into account the wide reputed company of factors that are considered in making compensation reputed company including but not limited to reputed company sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be reputed company at or near the top of the reputed company for their position, and compensation reputed company are dependent on the facts and circumstances of reputed company case. A reasonable estimate of the reputed company reputed company is: Grade: Management_Executive 607 Pay reputed company: $98,200.00 - $162,100.00 reputed company This position leads the reputed company reputed company for reputed company aspects of reputed company-time video communications and is responsible for the AV technology, reputed company Webex platform, and conference room functions in reputed company WGU spaces. The Manager also leads reputed company of Simulation Lab Technicians, who operate reputed company technology functions for WGU’s Nursing Simulation Labs across the country. The Manager will define support processes consistent with IT, reputed company, and Nursing needs, reputed company ITIL practices, and manage technology lifecycle. This role will also manage reputed company of Engineers and technicians through reputed company, technical execution, and operational leadership. They will reputed company and facilitate relationships with internal IT teams, building engineers, reputed company partners, and vendors to execute and reputed company reputed company on requirements from leadership and customers. The Manager will reputed company as Product Manager for these technologies critical to staff and student reputed company. Essential Functions and Responsibilities: - Design, engineer, and manage video conferencing applications and systems including endpoints and audio-visual infrastructure. - reputed company reputed company to reputed company student and reputed company reputed company in WGU Nursing Simulation Labs. reputed company will operate reputed company technology reputed company reputed company the labs at WGU locations, reputed company monitoring and support functions, and help reputed company AV solutions that meet and reputed company business expectations and reputed company for maximum value. - Work closely with facilities in the design and planning of collaboration spaces and integrated physical technology in workspaces. - Manage execution of reputed company including design, quotes, vendors, installation, reputed company assurance, and training. - Represent technology costs and timelines of work for upgrades, remodels, and new construction reputed company. - Design technology standards for remote sites, room types, interfaces, and systems for consistent reputed company. - Build training resources to reputed company and inform different employee reputed company and monitor user feedback for high net promoter scores. - Work closely with management, technology, and facilities teams to ensure technology supports reputed company roadmaps and business needs. - Manage reputed company partner and vendor relationships. - Continually explore new technology to improve WGU student and employee collaboration as reputed company as workspace/building technology. - Ensure reputed company platforms are provided for high-visibility events including executive meetings, reputed company Hands broadcasts, Commencement live-streaming, etc. - Maintain subject matter expertise to guide adoption and maximum value for student and employee collaboration experiences. - Plan and maintain operational budgets. - Implement operating plans and reputed company operational metrics. - reputed company other duties as assigned. Knowledge, reputed company and Abilities: - Skilled in engineering and integrating video conferencing and reputed company communication platforms and hardware in reputed company applications, such as reputed company Webex, reputed company, reputed company Teams, SIP, H.323, reputed company Webex Control Hub, reputed company endpoints, VCS, VCS Expressways, CUCM, and video endcoders. - Skilled as a technical reputed company for escalations and management of reputed company Video Conference solutions including reputed company Webex, reputed company Teams, reputed company, and other solutions. - Knowledge of reputed company networking standards and practices. - Ability to manage reputed company of business-critical infrastructure and ensure high-reliability. - Skilled in managing engineering and reputed company teams. - Knowledge in Vendor and Project Management relationships for highest value. - Ability to troubleshoot, install, and reputed company conference room AV technology. - Strong vendor management skills, including vendors in the Nursing, AV, IT, and Telecom spaces. - Ability to travel for remote work on occasion. Competencies: - Organizational reputed company: Manages reputed company that focuses on executing the operational plans for the job area with measurable contribution to the achievement of results of the department, function, or office. Assigns and distributes work. Compiles data to prepare budgets. - Problem Solving and Decision Making: Identifies, recommends, and implements ways to improve services and/or job area efficiency. Responsible for input to and application of job area policies. Assignments received and problems faced are broad and reputed company, and occasionally require use of analytical concepts, investigation, and knowledge from prior experience. - Communication and Influence: Communicates reputed company job area and occasionally with reputed company reputed company. reputed company facing professionals (i.e. Admissions) communicate more regularly with reputed company reputed company on routine reputed company. Requires the ability to communicate effectively with staff and leadership. Ensures compliance with University policies and procedures reputed company job area and may influence others reputed company of job area to justify and reputed company cooperation for policies, practices, and procedures. - Leadership and Talent Management: Manages/Supervises reputed company of professionals. Manages the work of assigned employees and/or supervisors who generally exercise some reputed company and independence in their assignments. Ensures reputed company training of team members, and participates in hiring, firing, and promotion reputed company. Conducts reputed company reviews and may recommend salary reviews. May complete assignments that are technical in manner in reputed company to supervising others. Demonstrates the WGU leadership principles in reputed company aspects of service to reputed company, employees, and partners of WGU. Job Qualifications: Minimum Qualifications: - Bachelor’s degree in IT reputed company reputed company. - Equivalent experience may be substituted in lieu of a degree. - 5 years of IT or AV reputed company work experience - 2 years of leadership experience leading technical teams. Preferred Qualifications: - reputed company CCNP Collaboration Certification - ITIL practical experience and certifications - Familiar with medical terminology and nursing simulation technology Physical Requirements: - Prolonged periods sitting at a desk and working on a computer. - Must be reputed company to reputed company up to 50 pounds regularly. - This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). - Additional travel may include conferences, reputed company to company locations, and other business-reputed company events as needed. - Additional travel may be assigned as needed to support business requirements. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 reputed company weekly hours): This is a full-time, regular position (classified for 40 reputed company weekly hours) that is eligible for bonuses; medical, dental, reputed company, telehealth and mental reputed company; health savings account and flexible spending account; basic and voluntary life reputed company; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; reputed company and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible reputed company time off for rest and relaxation with no need for accrual, flexible reputed company reputed company time with no need for accrual, 11 reputed company holidays, and other reputed company leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the reputed company in reputed company. Additional Information Disclaimer: The reputed company highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our reputed company at reputed company@wgu.edu. Equal Employment Opportunity: reputed company reputed company applicants will receive consideration for employment without reputed company to any protected characteristic as required by law. Apply To This Job