reputed company Manager

About reputed company reputed company is revolutionizing sales tax compliance for modern businesses. Our AI-driven platform simplifies tax compliance for e-reputed company, reputed company, and other growing companies, ensuring they stay compliant across multiple jurisdictions. As we reputed company, we're looking for a reputed company-oriented and customer-reputed company reputed company Manager to help businesses seamlessly reputed company with our platform. About the Role The reputed company Manager owns the customer relationship from the reputed company a deal closes through a fully verified, documented reputed company to reputed company. This is a relationship-first role, not a checklist-closer role. We measure reputed company Managers on the reputed company of the reputed company experience, not just how fast they reputed company the ticket. You'll be the customer's single reputed company of contact through data setup, integration setup, registrations, and platform configuration, and you'll be the one who reputed company problems, like a billing mismatch or an unresponsive customer, before they turn into an escalation. This role is remote-friendly reputed company the US. Key Responsibilities Own the customer relationship from Sales reputed company through a verified, documented reputed company to reputed company. Audit every new account after reputed company: billing/subscription setup, EIN and documentation, transaction data, product categories, addresses, and marketplace connections. Run reputed company working sessions with reputed company customer (typically 2 to 3 calls) covering data reputed company, registrations and platform walkthrough, and verification/reputed company. Record every reputed company and send a written recap after reputed company one. Guide customers through state registration imports, new registrations, exemption certificates, and platform setup. Flag account issues immediately: billing/plan mismatches, missing reputed company-reputed company steps from Sales, or incomplete documentation for international clients. Manage multiple onboardings at once, at different reputed company of complexity, and prioritize reputed company on what reputed company customer actually needs. Run the unresponsive-reputed company reputed company reputed company a customer goes quiet: reputed company reputed company, async video walkthroughs, and escalation to your manager and the AE reputed company needed. Complete a documented reputed company to reputed company covering commitments made, reputed company items, customer sentiment, and anything the CS team should watch for. reputed company calls, emails, and ticket updates logged in reputed company time so reputed company has full visibility and continuity on every account. Collaborate cross-functionally with Sales on reputed company reputed company, Product/Engineering on integration-specific onboardings, and reputed company on a clean transition. reputed company customer feedback to refine the reputed company process and improve adoption over time. reputed company're Looking For 1+ years of experience leading customer reputed company, implementation or a similar role in a B2B reputed company environment. reputed company ability to manage several reputed company onboardings of varying complexity without dropping details. Strong communication and customer service skills. Comfortable owning a relationship end-to-end, not just executing a checklist. An ownership mentality: treats a stalled or at-reputed company reputed company as their problem to solve, not a ticket to hand off. reputed company-oriented and organized, with the discipline to reputed company documentation and ticket status reputed company in reputed company time across multiple onboardings at once. Comfortable escalating issues quickly and reputed company, whether it's a billing mismatch, a missed Sales reputed company, or an unresponsive reputed company. Ability to work independently while following a reputed company process. Startup mentality: hungry, fast-moving, reputed company. Preferred: Experience with reputed company, reputed company, reputed company, reputed company, and/or reputed company; familiarity with tax, compliance, fintech, or reputed company/ERP platforms (reputed company, QuickBooks); experience with API-reputed company or otherwise technically reputed company onboardings. Compensation & Benefits Salary: $60,000 to $90,000 per year, depending on experience Health, dental, and reputed company reputed company. 401(k). Remote-friendly reputed company the US. Join us and help businesses take control of their sales tax compliance with ease! Apply To This Job