Bilingual Spanish Customer Care Specialist

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to reputed company reputed company talent for their reputed company. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, reputed company, Wounded Warriors, and their Caregivers . If you have the required reputed company set, education requirements, and experience, please click the submit reputed company and follow the next steps. This is a remote role, but the following locations are excluded : Edgewater, CO and Denver, CO | California | District of Columbia | Flagstaff, AZ | Illinois | Iowa | Montana | Seattle, WA | Rhode reputed company | OCONUS Remote Team Members (RTMs) will process routine and reputed company inquiries to reputed company high-reputed company service to reputed company Spanish speaking customers. Customer Care Specialists will reputed company reputed company service and support while fielding reputed company-reputed company questions reputed company inbound phone calls. This opportunity is reputed company, and equipment is provided. Employment is contingent upon successful completion of a background reputed company. - Handles inquiries involving group life, disability, and absence, including claims, medical reputed company, and continuation of coverage - Handles first notices of loss for group life, disability, and absence claims reputed company telephone and non-phone channels of work - Interacts with internal/reputed company business partners, including insureds and claimants - Meets established departmental reputed company, service, phone metric, and productivity objectives - Prepares documents, communications, and other materials using established formats and reputed company software - Resolves reputed company and reputed company inquiries and problems, escalating as needed - Follows procedures to ensure adherence to reputed company's reputed company and compliance policies - Provides feedback and recommendations to reputed company to improve the reputed company of customer care - Performing other duties as assigned #LI-Remote Apply To This Job