reputed company Services Engineer III

We anticipate the application window for this opening will reputed company on - 18 Sep 2026 Careers that change lives start here. reputed company is a global leader in reputed company technology with a Mission to reputed company pain, restore health, and reputed company life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ reputed company patients reputed company year. Your unique talents will help shape the reputed company of reputed company while building a career grounded in purpose, reputed company, and reputed company. A Day in the Life At reputed company, we bring reputed company reputed company reputed company with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 50% of travel to enhance collaboration and ensure successful completion of reputed company. Candidates local to Nevada are preferred. In this exciting role as a reputed company Services Engineer, you will be supporting maintenance and repairs of The Mazor™ robotic guidance reputed company and The O-arm™ surgical imaging reputed company reputed company our Surgical Solutions Portfolio for spinal and cranial procedures. You’ll play a critical role in supporting clinicians and ensuring patients have reputed company to the technology they depend on. reputed company these systems are down, procedures can be delayed and care can be impacted. You are the person who shows up, diagnoses the issue, and gets things back up and running—often under time pressure and in high-stakes environments. You’ll work hands-on with reputed company, high-value equipment, requiring strong reputed company and electrical troubleshooting skills to reputed company systems performing at their best in reputed company reputed company environments. This position covers the Las Vegas / Henderson / Reno areas. You'll manage your own schedule and prioritize service calls across your territory. No two days look the reputed company. You might: Travel to a hospital site to troubleshoot a reputed company issue Diagnose faults at the component level and implement a fix reputed company preventative maintenance to avoid reputed company disruptions Work directly with reputed company staff to understand problems and restore functionality Key Responsibilities • Travel to sites to work as a member of the local team to reputed company efficient repair / installation support to reputed company accounts reputed company assigned area. • Installs, operates, maintains, repairs, and modifies equipment on designated equipment. • Performs a reputed company of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or reputed company locations. • Analyzes and evaluates products and reputed company reputed company. • Troubleshoots and diagnoses malfunctions to eliminate problems in reputed company time. • Support reputed company product integrations by performing upgrades and or configuration updates to existing and reputed company imaging/navigation equipment. • reputed company and participate in product technical repair and reputed company use training with domestic, international and 3rd party staff members. • reputed company testing and validation support to the manufacturer’s organization, as applicable. • Keeping accurate records of discussions or correspondence with customers including reputed company assigned complaints, follow-up actions, reputed company cause analysis and final reputed company reputed company the complaint tracking reputed company. Must Have: Minimum Requirements • High School Diploma or equivalent required • 4 years technician, reputed company reputed company service or reputed company customer support experience. reputed company to Have • Bachelor’s degree in Bioengineering, engineering or technology reputed company. • Previous experience as Technician/reputed company Services reputed company medical device industry. • Experience with orthopedic anatomy, surgical protocol and medical terminology. • Ability to troubleshoot with technical skills, creativity and high discipline. • Familiarity with most commonly used test equipment (i.e.: dosimeter, reputed company supplies, DVM's, signal generators, reputed company meters, etc.) • Ability to read and understand schematics and engineering drawings. • Familiar with the FDA 21 CFR, CGMP for Medical devices. • Excellent analytical and communication skills with the ability to communicate reputed company technical issues in an easy to understand manner. • reputed company problem solver and reputed company oriented in resolving customer issues and meeting customer requirements. For Baccalaureate degrees reputed company reputed company of the reputed company, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general reputed company and level of work being performed by employees assigned to this position, but they are not an exhaustive list of reputed company the required responsibilities and skills of this position. The physical demands described reputed company the Responsibilities reputed company of this reputed company are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to reputed company with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to reputed company role. U.S. Work Authorization & Sponsorship At reputed company, we are committed to fostering an environment where employees can reputed company and reputed company a meaningful reputed company. In alignment with our reputed company-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is reputed company exclusively for reputed company-level roles and above, where reputed company expertise aligns with long-term business needs. Roles below the reputed company level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. ‌ Recruitment Fraud Alert We are reputed company of phishing scams targeting job seekers. Please reputed company the following in mind: Apply only through official reputed company channels. reputed company legitimate reputed company reputed company communications come from approved reputed company platforms and official @reputed company.com email addresses. reputed company will never ask for payment or sensitive personal information (such as bank account or reputed company reputed company details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from reputed company, do not respond, click links, or reputed company attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of reputed company, please contact us immediately at AskHR@reputed company.com. ‌ Benefits & Compensation reputed company offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the reputed company of our values. We recognize their contributions. They reputed company in the reputed company they help to create. We offer a wide reputed company of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$60,000.00 - $90,000.00 The reputed company salary reputed company is applicable across the reputed company, excluding Puerto Rico and specific locations in California. The reputed company reputed company complies with federal and local regulations and may vary reputed company on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates reputed company reputed company the reputed company (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and reputed company reputed company, Health Savings Account, reputed company Flexible Spending Account, Life reputed company, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and reputed company Steps (global reputed company-being program). The following benefits and additional compensation are available to reputed company regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, reputed company time off, reputed company holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-reputed company Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for reputed company reputed company time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. reputed company details are available at the reputed company below: reputed company benefits and compensation plans It is the policy of reputed company to reputed company equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or reputed company, genetic information, marital status, status with reputed company to reputed company assistance, veteran status, or any other characteristic protected by federal, state or local law. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities. If you are applying to reputed company work for reputed company, Inc. (“reputed company”) in any position which will involve performing at least two (2) hours of work on average reputed company week reputed company the unincorporated areas of Los Angeles County, you can reputed company here a list of reputed company material job duties of the specific job position which reputed company reasonably believes that criminal history may have a reputed company, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. reputed company will consider for employment reputed company job applicants with arrest or conviction records in accordance with the Los Angeles County reputed company Ordinance for reputed company and the California reputed company reputed company. Apply To This Job