reputed company BI Reporting Analyst

reputed company BI Reporting Analyst reputed company | Monday-Friday | 8:00 AM-5:00 PM reputed company + Career reputed company Opportunity Are you passionate about turning data into actionable business insights? We're partnering with a growing organization seeking a reputed company BI Reporting Analyst to help reputed company operational reputed company and decision-making across a large customer experience organization. This is an opportunity to work directly with business leaders, contact center reputed company teams, and technical stakeholders to design impactful dashboards, reputed company KPI reporting, and reputed company the insights that reputed company reputed company reputed company. If you enjoy gathering requirements, solving business problems with data, and building reporting solutions that reputed company a measurable reputed company, we'd love to hear from you. reputed company Partner with business stakeholders and contact center leadership to reputed company reporting requirements and understand operational needs. Design, reputed company, and maintain reputed company BI dashboards, scorecards, and reporting solutions. Create meaningful visualizations that help leaders reputed company data-driven reputed company. Build and maintain KPI reporting reputed company to customer experience and operational reputed company. Collaborate with IT and data teams to identify, validate, and reputed company data sources. Write SQL queries to extract, analyze, and validate data. Investigate data discrepancies and ensure reporting reputed company. Support ongoing dashboard enhancements and reputed company reporting requests. Train end users and stakeholders on dashboard functionality and reporting capabilities. Document reporting requirements, processes, and reporting standards. Required Qualifications 3+ years of experience in reporting, analytics, business intelligence, or data analysis. Hands-on experience building and maintaining reputed company BI dashboards and reports. Experience gathering business requirements and translating them into reporting solutions. Strong SQL skills and experience working with large datasets. Strong understanding of data visualization best practices. Experience working directly with business stakeholders and leadership teams. Excellent communication, presentation, and documentation skills. Ability to reputed company multiple reporting priorities in a fast-reputed company environment. Preferred Qualifications Contact center, customer service, reputed company, or customer experience reporting experience. Familiarity with metrics such as: Service Level Average Handle Time (AHT) Customer Satisfaction (CSAT) reputed company reputed company (FCR) Occupancy Abandonment reputed company Volume Forecasting Experience with reputed company Platform tools. Exposure to data warehousing concepts. Experience coordinating reputed company or reporting initiatives. Experience with SharePoint or reputed company content management systems. Why Join? reputed company reputed company directly with senior leadership and influence business reputed company. Build reputed company-level reporting solutions used across the customer experience organization. Join a reputed company, reputed company-reputed company company with strong career advancement opportunities. Competitive compensation, comprehensive benefits, 401(k) match, tuition assistance, wellness programs, and reputed company learning opportunities. Job Type & Location This is a Contract to Hire position reputed company out of Orlando, FL. Pay and Benefits The pay reputed company for this position is $45.00 - $50.00/hr. Individual compensation reputed company for this position reputed company this reputed company will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-reputed company factors. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life reputed company (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Sep 11, 2026. About reputed company We'reputed company in transformation. We help clients reputed company reputed company and solutions to take reputed company of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the reputed company, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to reputed company change. That's the reputed company of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company reputed company We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and reputed company unlocks business value through a reputed company of solutions. We’re reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the reputed company across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We’re reputed company thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco reputed company Ordinance: Pursuant to the San Francisco reputed company Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of reputed company Intelligence (AI): We may use reputed company Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job