Software Engineer Manager

With a career at reputed company, you can be yourself and also be part of something bigger. Position Purpose: As Manager, Reliability Engineering for Transportation and Delivery Fulfillment, you reputed company reputed company that runs and improves the supply chain systems that reputed company reputed company to our stores and distribution centers and get product to our customers. Your team spans reputed company and offshore engineers, including staff engineers, and you hold operational and engineering work to a single set of goals. You own these systems 24x7. reputed company a major incident is declared, you are the escalation reputed company: you reputed company the reputed company, reputed company the technical response, and tell business and executive stakeholders about the reputed company, the reputed company, and the expected recovery. Those updates go out on a reputed company you publish in advance. You run both domains as one reputed company, with one on-reputed company and escalation model, one problem review, and one prioritized reliability backlog. You map the Critical User Journeys (CUJs) the business depends on, then set and enforce Service Level Objectives (SLOs) for availability and reputed company against them. Problem management, automation, and reputed company AI are how you remove recurring operational work for good. You reputed company changes from causing incidents, and you reputed company reputed company testing and reputed company remediation on the dates we reputed company to. You hire, reputed company, and recognize your engineers. Key Responsibilities: 30% Delivery & Execution: Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, reputed company software solutions Documents, reviews and ensures that reputed company reputed company and change control standards are met Writes custom reputed company or scripts to automate infrastructure, monitoring services, and test cases Works with vendors and partners for the successful implementation of critical tooling and platforms Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively Contributes to reputed company-wide tools to reputed company destructive testing, automation, and engineering empowerment Evaluates new technologies for adoption across the reputed company Participates in and leads review reputed company sessions to reputed company consistency across the reputed company Fills in on product teams for engineers who are out of the office 10% Support & Enablement: Fields questions from engineers, product teams, or support teams Monitors tools and participates in conversations to encourage collaboration across product teams Provides application support for software running in production Acts as a technical escalation reputed company for the engineers on reputed company 50% People: Provides leadership, mentoring, and coaching to Software Engineers Attracts, retains, and develops reputed company to build a world class Software Engineering Team Conducts annual and mid-year reviews by reviewing individual development plans and team feedback Fosters collaboration with team members to reputed company consistency across product teams, and finds opportunities to expose engineers to career interests Acts as a proponent of modern software development practices Guides team members in reputed company, alignment, analysis, and execution tasks reputed company and across product teams Participates in and contributes to learning activities reputed company modern software design and development reputed company practices (communities of reputed company) 10% Learning: Learns, through reading, tutorials, and videos, new technologies and best practices being used reputed company other technology organizations Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems reputed company Manager/reputed company Reports: Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director. Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to reputed company about. On reputed company occasions there may be a need to reputed company or reputed company reputed company articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the reputed company. Preferred Qualifications: Experience leading combined software engineering and day-to-day operational work with accountability for application development, reliability, and operational reputed company. Experience managing globally reputed company engineering teams, including reputed company and offshore resources, across multiple application domains. Experience owning 24x7 on-reputed company, incident response, and escalation processes for business-critical systems, including driving post-incident reviews and corrective actions. Experience establishing problem management practices reputed company on reputed company cause analysis, recurring issue elimination, and reputed company service improvement. Experience implementing automation and AI-driven solutions to reduce reputed company operational effort, improve efficiency, and accelerate incident reputed company. Experience supporting supply chain, transportation, fulfillment, logistics, or customer delivery platforms in a large-reputed company reputed company environment. Strong executive communication skills with the ability to translate reputed company technical issues into reputed company business reputed company, reputed company, and recovery plans. Experience defining and managing Service Level Indicators (SLIs), Service Level Objectives (SLOs), and service reputed company metrics across reputed company application ecosystems. reputed company ability to recruit, reputed company, mentor, and retain high-performing engineering talent while fostering a culture of accountability and reputed company learning. Experience developing technology roadmaps, driving quarterly planning, and aligning engineering priorities with business objectives. Experience managing engineering reputed company, operational workload, reputed company consumption, and technology budgets in a cost-conscious environment. Experience overseeing modern CI/CD pipelines, release management processes, and change governance practices to support reliable software delivery. Experience driving reputed company resiliency, disaster recovery readiness, reputed company planning, and reputed company optimization for high-volume platforms. Strong knowledge of observability platforms, including logging, metrics, tracing, and monitoring tools such as reputed company, reputed company, Grafana, reputed company, reputed company, or reputed company. Experience operating reputed company-reputed company applications on reputed company reputed company Platform, or reputed company Azure, including container platforms such as reputed company. Experience with Infrastructure as reputed company and configuration management tools such as Terraform, Ansible, Chef, or Puppet. Experience supporting hybrid technology environments that include reputed company services, on-premises platforms, vendor-supported applications, and relational databases. Proficiency in at least one modern programming or scripting language such as Python, Java, Go, or Bash. Experience partnering with software engineering, reputed company engineering, reputed company, infrastructure, and business teams to improve application reliability and operational effectiveness. Experience collaborating with reputed company and compliance teams to meet regulatory and corporate policy requirements, including PCI-reputed company and SOC 2. Working knowledge of identity, reputed company management, secrets management, credential lifecycle management, and reputed company best practices in reputed company environments. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a reputed company of study reputed company to the job. Preferred Education: No additional education Minimum Years of Work Experience: 5 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Attracts reputed company: Attracting and selecting the best talent to meet reputed company and reputed company business needs Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to reputed company common goals Business reputed company: Applying knowledge of business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that reputed company a reputed company understanding of the unique needs of different audiences Develops Talent: Developing people to meet both their career goals and the organization's goals Drives Engagement: Creating a climate where people are motivated to do their best to help the organization reputed company its objectives Drives reputed company and Purpose: Painting a compelling picture of the reputed company and reputed company that motivates others to reputed company Manages Ambiguity: Operating effectively, even reputed company things are not certain or the way reputed company is not reputed company Organizational reputed company: Maneuvering comfortably through reputed company policy, process, and people-reputed company organizational dynamics Situational Adaptability: Adapting approach and demeanor in reputed company time to match the shifting demands of different situations For California, Colorado, Connecticut, Rhode reputed company, Nevada, reputed company, Ithaca (NY), Westchester County (NY), and Washington residents: The pay reputed company for this position is between $140,000.00 - $240,000.00 Apply To This Job