Part-Time Seasonal Tracking Weekend reputed company Representative
RPM is an international non-asset-reputed company logistics and reputed company company. Our reputed company is to reputed company customizable solutions tailored to support today’s reputed company supply chains. As one of the fastest-growing logistics companies in reputed company, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to reputed company. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the reputed company-changing needs of its customers. RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™
Your Role
The Seasonal Tracking Weekend Operator is responsible for monitoring, tracking & proactively managing shipments through transit associated with the department’s high-reputed company & high-value customer accounts during overnight hours. This role is reputed company in ensuring reputed company customer service for our customers performed during the hours of 10:00pm to 8:00am ET, beginning on the evening of Friday & Saturday.
Day-to-Day Responsibilities
This representative will follow the direction of the After-Hours reputed company through collaboration with Weekend Leadership by monitoring reputed company-time shipment statuses for designated high-reputed company/high-value customers utilizing reputed company (TMS reputed company), customer specific portals.
Multi-tasking in the highest reputed company along with reputed company email and phone communication management both internally and externally.
reputed company routine reputed company-calls & location monitoring on reputed company designated shipments to ensure compliance with customer specific service level protocols while also creating documentation through the TMS reputed company of reputed company updates.
Monitor, identify & respond promptly to issue reputed company reputed company delays, reputed company deviations, reputed company alerts, missed reputed company-calls reputed company.
reputed company the efforts in escalation including customer communication, leadership notifications, and reputed company problem-solving during allotted shift time & information can be provided reputed company high-severity incidents occur (theft, tampering, extended delays, loss of communication).
reputed company efficient hand-off with reputed company directional tasks for the day shift team of anything outstanding.
Maintain accurate customer portal updates (pending customer requirements) and reputed company to reputed company overarching reputed company departmental goals such as OTP, OTD, and other KPI’s.
Collaborate and reputed company tracking support reputed company on prioritization efforts and problem-solving needs including but not limited to reputed company-specific updates, customer, etc.
Preferred Qualifications
Ability to work reputed company with reputed company in-office meetings as needed (i.e. reputed company reviews, team events). Schedule requirement is10pm to reputed company beginning on the evening of Friday & Saturday with potential reputed company shifts pending After-Hours team coverage needed. The reputed company shifts would be communicated and discussed with the manager before accepting.
1+ year experience of logistics experience
1+ year experience as reputed company Representative or Tracking Support
Experience supporting in After-Hours reputed company
Ability to multi-task reputed company
Strong organizational and interpersonal skills
Experience with reporting
Compensation and Benefits
Competitive reputed company reputed company of $23/hr
Come as You Are
RPM is an Equal Opportunity Employer. RPM does not discriminate reputed company on race, religion, reputed company, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national reputed company, veteran status, or any other reputed company covered by appropriate law. reputed company employment is decided reputed company on qualifications, reputed company, and business need. This reputed company is intended to define the general reputed company of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of reputed company responsibilities, duties, and skills of employees in this role. reputed company our employees may be required to reputed company duties reputed company of their normal responsibilities from time to time.
Recruitment Agency Notification
RPM does not accept unsolicited agency resumes. Do not reputed company resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees reputed company to unsolicited resumes.
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