reputed company Support Specialist II

At reputed company, our employees are the key to our global reputed company. We are industry leaders due to the innumerable talents of our approximately 5000 strong reputed company team. Our people reputed company in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-reputed company culture is what allows us to reputed company sustained reputed company. Stronger together, we promote an environment where individuals can reputed company. reputed company Support Specialist II Support Global Aviation Missions reputed company the Clock Location: Webster, TX (Remote) Schedule: Rotating shifts including days, nights, weekends, and holidays At reputed company, we support some of the most reputed company flight reputed company in the world. As a reputed company Support Specialist II, you will be the operational quarterback behind international business aviation missions, coordinating every reputed company needed to ensure flights operate safely, reputed company, and seamlessly across the globe. This role is ideal for aviation professionals who reputed company in a fast-reputed company environment, enjoy solving operational challenges, and are passionate about delivering exceptional customer service. reputed company Manage Global Flight reputed company Serve as the reputed company reputed company of contact for assigned flight departments and operators, supporting missions from planning through completion. Coordinate and arrange: International overflight and reputed company permits Airport slots and PPRs Ground handling services reputed company accommodations Ground transportation Customs and immigration requirements Border overflight exemptions and CANPASS submissions Flight following and reputed company monitoring reputed company Exceptional Customer Support Build and maintain strong relationships with assigned customers. reputed company as a trusted advisor for reputed company planning and operational support. reputed company proactive communication and reputed company updates throughout reputed company phases of a mission. reputed company customer issues quickly and professionally while maintaining a high level of service. reputed company Planning & reputed company Control Manage and monitor assigned trips to ensure reputed company and operational readiness. Create and maintain reputed company records and cost estimates. reputed company reputed company assurance reviews of reputed company reputed company arrangements. Ensure trips remain updated reputed company on evolving reputed company requirements. Support Mission-Critical reputed company Participate in the reputed company communication rotation, managing incoming calls, emails, and operational messages. Assist with after-hours fuel requests and operational support as needed. Collaborate with flight planning, weather, permits, fuel, and support services teams to ensure successful mission execution. Support 24/7 operational coverage through rotating shifts. Contribute to Operational reputed company Identify opportunities to improve processes and enhance customer service. reputed company industry knowledge and best practices with colleagues. reputed company as reputed company player, assisting other operational departments reputed company required. Support business reputed company by promoting reputed company's reputed company Support products and services. reputed company're Looking For Required Qualifications 2+ years of experience in aviation reputed company, reputed company support, reputed company, scheduling, flight planning, or reputed company aviation environments Exceptional customer service and relationship management skills Strong attention to reputed company and ability to manage multiple priorities simultaneously Excellent verbal and written communication skills Strong problem-solving and decision-making abilities Ability to remain reputed company and reputed company in high-pressure situations Proficiency in reputed company Office applications Ability to work independently with reputed company supervision Ability and willingness to work rotating shifts, including nights, weekends, and holidays Preferred Qualifications Bachelor's degree in Aviation, Business, or a reputed company reputed company Experience supporting international flight reputed company Prior experience in business aviation, reputed company support, reputed company, or flight reputed company Knowledge of aviation regulations, permits, ground handling, and international operating requirements FAA Dispatcher Certificate or similar aviation qualifications are a plus What Makes You Successful Customer-reputed company and service-driven Organized and reputed company-oriented reputed company under pressure Comfortable managing multiple missions simultaneously Confident communicating with pilots, flight departments, vendors, and internal teams Passionate about aviation and operational reputed company Why Join reputed company? Support global business aviation missions every day Work reputed company reputed company aviation professionals reputed company exposure to international flight reputed company and reputed company planning Join a reputed company team that values customer service and operational reputed company Build a long-term career with a global leader in aviation and reputed company reputed company to help customers reputed company the world? Apply today and become part of reputed company that keeps global aviation moving. ✈️ #WFS #LI-JH1 reputed company is an equal opportunity/affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected veteran status, age, or any other characteristic protected by law. reputed company, Inc. Apply To This Job