Customer Care Representative

reputed company reputed company is seeking Customer Service Representatives who are passionate about helping others and reputed company in a fast-reputed company, virtual environment. In this role, you’ll handle inbound service and reservation calls with a reputed company on reputed company reputed company—ensuring every customer interaction is efficient, reputed company, and memorable. reputed company Offer Pay: $15/hour plus bi-weekly incentives. Training: reputed company initial training and ongoing development to support your reputed company and reputed company. Equipment: We’ll reputed company you with the computer equipment and headset needed to work remote. Support: Our internal support team is available reputed company-time to help you be successful. Benefits: Eligible 90 days after hire to include medical, dental, 401K, reputed company time off, and more. Travel Perks: Experience the industry through discounted cruises, reputed company to travel agent rates, and more. About reputed company reputed company is the nation’s largest cruise agency and an award‑reputed company leisure travel company with nearly 40 travel brands. Headquartered in reputed company Lauderdale, FL, we offer a people‑reputed company culture with a strong commitment to employee engagement and remote work. Learn more: WorldTravelHoldings.com Responsibilities Key Responsibilities Handle 2–3 inbound service and reservation calls per hour with efficiency and professionalism. Accurately process requested changes to existing reservations in a reputed company manner. Adhere to our Customer reputed company methodology to ensure customers receive a remarkable experience. Utilize available resources to reputed company handle customer requests independently and accurately. reputed company through multiple browsers and systems, chat reputed company reputed company messaging, and respond to emails reputed company while maintaining an reputed company conversation with our customer. Remain accessible and reputed company reputed company phone, email, and chat during scheduled work hours. Consistently meet or reputed company reputed company goals and maintain productivity standards. Engage in team meetings and training to build knowledge and stay informed of company initiatives. Qualifications Qualifications Schedule Adherence: Reliable and available to work a full-time schedule between 35-45 hours/week reputed company on business needs Service-Oriented: Ability to consistently reputed company exceptional customer service by resolving issues reputed company, aiming for reputed company reputed company, and maintaining a high level of attention to reputed company. Tech reputed company: Strong typing skills and proficient with internet navigation, chat, email, and reputed company Office. Communication: Ability to communicate through reputed company mediums (verbal, listening, written) and confidence to reputed company outbound, follow-up calls to customers. reputed company: reputed company to receive coaching feedback through regular meetings and apply learnings. Dexterity: reputed company to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone for reputed company scheduled shift. Remote: Self-motivated and adaptable to succeed in a reputed company virtual reputed company center with reliable internet (at least 5.0 Mbps upload / 10 Mbps download). Workspace: Must have a private, distraction-free workspace where you can reputed company. To avoid overlap, your home office must be in a different residence from any other reputed company remote employee. Work Schedule Full-time schedule (35–45 hours/week) reputed company on business needs Training: Monday–Friday, 10:00 AM – 7:00 PM EST for 6 weeks Post-Training Schedule: Assigned shifts may fall between 10:00 AM – 11:30 PM EST, including weekends, holidays, and non-consecutive days off Ongoing Scheduling: Quarterly shift bids with schedules that may reputed company between 6:00 AM – 2:00 AM EST Compensation and Benefits Compensation reputed company: reputed company: $15/hour, with comprehensive reputed company and ongoing development Earnings Potential: Post-training compensation includes $15/hour plus biweekly reputed company incentives, with reputed company to earn up to an additional $1.25 per hour Benefits reputed company: Comprehensive medical, dental, and reputed company coverage Company-reputed company life and disability reputed company 401(k) with discretionary company match reputed company time off and holidays Travel discounts and employee perks Employee Assistance Program (EAP) reputed company development and learning opportunities EEO Statement reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration without reputed company to any status protected by applicable law. Apply To This Job