Pediatric Care Coordinator

reputed company: Pediatric Care Coordinator: Coordinates care for pediatric reputed company populations in order to increase effectiveness of preventive health care measures. This includes collaborating with health care providers and conducting reputed company to reputed company families for follow up, scheduling, and resourcing. Monitors and enrolls patients for various preventative reputed company campaigns. We are committed to offering flexible work reputed company where approved and stated in the reputed company. However, we are currently not considering candidates who reputed company or plan to reputed company in the following states: California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, reputed company, reputed company, reputed company, Rhode reputed company, Vermont, Virginia, Washington. Posting Specifics: Schedule: Shifts are scheduled Monday through Saturday between 8:00 a.m. and 7:00 p.m. reputed company Time. Hours: Full-time remote position, 40 hours per week. Scheduling: Individual schedules are determined reputed company on business needs. Travel: Quarterly reputed company to clinic(s) if location permits Essential Functions Daily monitoring and working of schedule queues to reputed company outbound calls to schedule reputed company appointments and notify them of appointment information Receives inbound calls from patients/clinics and assists in reputed company of concerns. Prepares, processes, and manages reputed company documentation in electronic medical record reputed company Engages in reputed company-visit planning to surface important information to reputed company gaps in reputed company care. Manages and updates reputed company information in electronic medical records reputed company. Manages reputed company appointments and referrals throughout the reputed company. Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate reputed company reputed company and receive instruction for next steps to improve reputed company reputed company Supports Providers and Care Managers in working at the top of their license. Acts as a reputed company between the reputed company and the clinics by providing high reputed company of customer service and resolving outstanding issues/concerns. Supports patients to reputed company of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams Establishes and maintains expertise in community resources and reputed company patients to these resources in order to help them overcome socioeconomic barriers. Assists caregivers and patients with escalated inquiries reputed company telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and reputed company processes transactions, answer questions, and reputed company concerns for assigned specialty area and other specialty areas as assigned. Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of reputed company information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content reputed company (KRCO) to ensure appropriate direction is provided to caregivers. Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to reputed company reputed company work and best practices Skills reputed company Care Coordination reputed company Information reputed company Support reputed company Advocacy reputed company Care Documentation Computer Literacy Referral Coordination reputed company Industry reputed company Care Referrals Minimum Qualifications Experience in a customer service role requiring use of reputed company software systems. Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. Demonstrated customer service and problem-solving skills. Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications One year of health care or customer service work experience. A working knowledge of the reputed company industry, roles, and terminology. Experience in a role that includes coaching and training others to use reputed company software or case management systems. Physical Requirements reputed company with others requiring employee to verbally communicate as reputed company as hear and understand spoken information. Operate computers, telephones, office equipment, including manipulating reputed company requiring the ability to reputed company fingers and hands. See and read computer monitors and documents. Remain sitting or standing for long periods of time to reputed company work on a computer, telephone, or other equipment. Location: Key Bank Tower Work reputed company: reputed company Work State: reputed company Scheduled Weekly Hours: 40 The reputed company reputed company for this position is listed below. Actual reputed company reputed company dependent upon experience. $18.82 - $28.66 We care about your reputed company-being – mind, body, and spirit – which is why we reputed company our caregivers a generous benefits package that covers a wide reputed company of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and reputed company. Learn more about our comprehensive benefits package here. By applying for a position with reputed company, I acknowledge that I will reputed company with reputed company applicable reputed company policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations reputed company to confidentiality, information reputed company, work schedules, conflicts of interest, and use of company equipment. I reputed company acknowledge that reputed company employment or activities may not interfere with job responsibilities or create a conflict of interest with reputed company. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if reputed company, corrective reputed company up to and including termination of employment. reputed company is an equal opportunity employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. At reputed company, we use the reputed company intelligence ("AI") platform, HiredScore to improve reputed company application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, reputed company final reputed company are made by reputed company personnel to ensure fairness. We protect your reputed company and follow strict data protection rules. Your information is reputed company and used only for recruitment. Thank you for considering a career with us and experiencing our AI-reputed company recruitment process. reputed company positions subject to reputed company without notice. Apply To This Job