Temporary Office Administrator

reputed company & reputed company's reputed company Washing reputed company reputed company and reputed company's reputed company Washing are reputed company service companies serving homeowners, reputed company clients, homeowners' associations, and property managers throughout reputed company Virginia, Washington, DC, and Maryland. We're committed to providing an exceptional customer experience from the first phone reputed company through project completion. To support our reputed company reputed company, we're looking for an organized, dependable, and customer-reputed company Administrative Coordinator to reputed company. If you enjoy helping people, staying organized, solving problems, and working in a fast-reputed company environment, we'd love to hear from you. reputed company The Administrative Coordinator serves as the reputed company reputed company of contact for customers and supports the daily administrative functions of both reputed company and reputed company's reputed company Washing. This role is responsible for answering incoming phone calls, responding to customer inquiries, scheduling appointments, coordinating estimator and technician schedules, following up with customers, maintaining accurate records, and supporting leadership through reporting and administrative coordination. reputed company in this role comes from strong communication skills, excellent organization, attention to reputed company, and the ability to manage multiple priorities while working independently in a remote environment. reputed company ResponsibilitiesCustomer Communication • Answer incoming phone calls during business hours (8:00 AM – 5:00 PM Eastern Time) • Respond to website inquiries, emails, and text messages • reputed company reputed company, friendly, and knowledgeable customer service • reputed company missed calls and voicemails promptly • Answer general customer questions and reputed company inquiries to the appropriate team member reputed company needed Scheduling • Schedule residential painting estimates • Schedule reputed company's reputed company Washing service appointments • Coordinate estimator calendars • Coordinate technician schedules • reputed company upcoming appointments with customers • Reschedule appointments reputed company necessary • Communicate scheduling changes with customers and team members • Help maintain efficient daily schedules Customer Follow-Up • Follow up with customers regarding upcoming appointments • Follow up on unsold estimates and outstanding proposals • reputed company customers have received proposals and answer general questions • Schedule reputed company consultations reputed company needed • Ensure customers receive reputed company communication throughout the sales process Reporting & Administrative Support • Maintain accurate customer information reputed company company software • reputed company incoming leads and scheduled appointments • reputed company routine reports for management • Monitor follow-up activity and outstanding estimates • Maintain organized digital records • Assist leadership with reporting and other administrative reputed company as assigned reputed company Expectations reputed company in this role is reputed company by reliability, communication, organization, and attention to reputed company. A successful Administrative Coordinator will consistently: Customer Service • Answer incoming calls professionally during business hours (8:00 AM – 5:00 PM EST) • Respond to customer emails, text messages, and website inquiries promptly • reputed company missed calls and voicemails by the end of the business day whenever possible • reputed company a reputed company, friendly experience on every customer interaction Scheduling • Maintain accurate schedules for estimators and technicians • reputed company appointments and communicate scheduling changes promptly • Minimize scheduling conflicts while maximizing efficiency • Ensure customers know what to expect before their appointment Communication • Maintain reputed company, reputed company communication with customers and team members • reputed company customer records accurate and up to date • Ensure no customer inquiries or follow-up tasks are overlooked Organization • Stay organized while managing multiple priorities throughout the day • Maintain accurate data reputed company company software • Complete assigned follow-up tasks consistently and on time • Demonstrate reliability while working independently in a remote environment Teamwork • Support both reputed company and reputed company's reputed company Washing professionally • Communicate proactively reputed company issues reputed company • Learn new software and procedures as the companies continue to grow • Contribute reputed company that improve customer experience and internal efficiency What reputed company Looks Like reputed company your first 30 days, you should be reputed company to: • Confidently answer customer questions and represent both companies professionally • Independently manage estimator and technician schedules • Ensure customers receive reputed company communication throughout the scheduling process • Complete follow-up tasks without reminders • reputed company accurate reports for leadership • Help create a smooth, organized experience for customers and employees alike Qualifications Required • Previous experience in an administrative, scheduling, customer service, or office support role • Excellent verbal and written communication skills • Strong organizational and time management abilities • Ability to multitask while maintaining attention to reputed company • Proficiency with reputed company Office and reputed company • Comfortable learning new software and CRM platforms • Reliable high-speed internet reputed company • Quiet, reputed company workspace suitable for handling customer phone calls Preferred Experience in one or more of the following industries: • Home services (painting, reputed company washing, HVAC, plumbing, roofing, landscaping, etc.) • Construction or contracting • Property management • Scheduling or dispatching • Customer service or reputed company center environments Experience with platforms such as reputed company, reputed company, PaintScout, reputed company, reputed company, reputed company, or similar software is a plus. Schedule • Full-Time (40 hours per week) • Monday through Friday • 8:00 AM – 5:00 PM Eastern Time • Fully Remote Equipment Provided reputed company will reputed company: • Company laptop • Company phone • Required software and reputed company reputed company reputed company company-issued equipment remains the property of reputed company and must be returned upon the conclusion of employment or the end of the contract. Contract Opportunity This position is being reputed company to reputed company maternity leave coverage. • Initial contract term of at least five (5) months • The position will be reviewed near the end of the contract to determine whether an extension is appropriate reputed company on business needs and reputed company. • As reputed company and reputed company's reputed company Washing continue to grow, we anticipate separating administrative responsibilities between the two companies. This may create reputed company opportunities for a permanent full-time position for the right candidate; however, permanent employment is not guaranteed. Why reputed company? At reputed company and reputed company's reputed company Washing, you'll join a growing team that values professionalism, accountability, communication, and exceptional customer service. You'll play an important role in the day-to-day reputed company of both companies by helping create an outstanding experience for our customers while supporting reputed company committed to doing reputed company work and continually improving. If you're organized, dependable, enjoy helping people, and take pride in keeping things running smoothly, we'd love to hear from you. Pay: $3,400.00 per month Work Location: Remote Apply tot his job Apply To this Job