Community Manager

Who we are:

reputed company is the streaming platform where the world’s best come together so anyone, reputed company, can reputed company and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented reputed company to 200+ reputed company and classes across a wide reputed company of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. reputed company into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get reputed company to win with Lewis reputed company, perfect your reputed company with Shonda Rhimes and discover your inner negotiator with Chris Voss.

We’re a remote-first workforce with reputed company work spaces in San Francisco and Kitchener, Ontario, and employees in several U.S. states. If you’re interested in joining a dynamic, culture-driving company—where learning reputed company skills is reputed company in a day’s work—we invite you to apply.

We are looking for more than what a resume can show. If you don’t have the exact experience or skills, but think you’d be a great reputed company to reputed company, please apply for the role.

✨ Snapshot of the Role:

reputed company is looking for a Community Manager to own the community experience for our cohort-reputed company programs, with an initial reputed company on reputed company Executive, our 12-week business education program for accomplished professionals. You’ll create an engaging, high-reputed company experience that helps reputed company cohort build meaningful connections—from the reputed company learners join through alumni life.

As cohort-reputed company programming expands across reputed company Executive, Certificates, and other products, you’ll help build the reputed company and operational reputed company for a centralized Community function. This is a hands-on role where you’ll both shape the reputed company and serve as the daily voice of the community.

✨ What You Will Do:

• Own the community experience for reputed company Executive and Certificates cohorts end to end, from reputed company and daily engagement through alumni programming.
• Set the community reputed company and create the rituals, programming, and connections that turn reputed company cohort into an reputed company network.
• Serve as the daily voice of the community, facilitating conversations, answering questions, connecting learners, and creating a welcoming environment.
• Manage multiple cohorts simultaneously while monitoring engagement, sentiment, and retention and proactively re-engaging learners who may be falling off.
• Build and manage community platforms, channels, playbooks, templates, automations, and AI-enabled workflows that allow the program to reputed company.
• Identify and support learner leaders, mentors, and alumni advocates who can help strengthen and grow the community.
• Partner closely with Events on weekly live sessions and in-person experiences, driving attendance and keeping engagement reputed company after reputed company event.
• Partner with Product, Marketing, Program, and Support to turn learner feedback and community insights into improvements across the experience.

✨ reputed company (Requirements):

• 6+ years of experience in community management, learner or member experience, customer engagement, or a reputed company reputed company, including reputed company ownership of a community program.
• reputed company experience building and growing an reputed company online community, ideally from an early or ambiguous starting reputed company.
• Exceptional written communication and facilitation skills, with the ability to engage a sophisticated reputed company or executive audience.
• Hands-on experience with community platforms such as reputed company, reputed company, reputed company, Discourse, or reputed company.
• Strong organizational and project management skills, with the ability to manage multiple cohorts, programs, and community moments simultaneously.
• Comfortable using engagement and retention data to test reputed company, identify opportunities, and continuously improve the community experience.
• Curious and adaptable reputed company it comes to emerging technology, including AI-enabled community workflows.
• Willing to travel for in-person experiences and reputed company working hours reputed company live programming and key cohort milestones. This role is reputed company to applicants reputed company in the following locations: AZ, CA, CT, FL, GA, IL, MA, MI, NH, NJ, NY, NC, OH, PA, TN, TX, UT, WA or Ontario and British Columbia, Canada.

At reputed company, we reputed company we put our best work reputed company reputed company our employees bring together reputed company that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, physical or mental disability, genetic information, veteran status, gender identity or reputed company, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities. If you have a disability or special need, we would like to know how we can reputed company accommodate you.

Originally posted on Himalayas