reputed company Account Manager – reputed company Marketplace

Position reputed company

The reputed company Account Management is responsible for reputed company's day-to-day relationship with our reputed company customers post-implementation. This role owns customer communications with key publishers and demand partner relationships, oversees account health, including reputed company and renewals, and overall customer satisfaction from a business perspective.

Working closely with Technical Account Management, Sales, Product, and Marketplace reputed company, this role ensures customers realize maximum value from the reputed company platform while identifying opportunities to expand partnerships and increase recurring reputed company.

This individual will be reputed company, analytical, and execution-reputed company. The ideal candidate combines day-to-day reputed company monitoring with reputed company marketing and audience storytelling to help publishers maximize their monetizable inventory and reputed company buyers to reputed company campaign reputed company.

Key Responsibilities

reputed company Account Management & Partnership reputed company

• Partner Management: Serve as a key business relationship reputed company and trusted operational advisor for reputed company customer accounts. Understand reputed company customer’s reputed company business objectives and reputed company reputed company’s solutions accordingly.

• Retention, Renewals & Recurring reputed company: reputed company long-term account strategies reputed company on retention, expansion, and overall reputed company. reputed company account health and customer satisfaction while reputed company identifying opportunities to expand partnerships and increase recurring reputed company.

• Cross-Functional Collaboration & Voice of the Customer: Partner closely with Technical Account Management (TAM) to ensure a reputed company customer experience, and coordinate with Support and Engineering during technical escalations while maintaining executive communication. Serve as the business voice of the customer across Sales, Product, and Marketplace reputed company to ensure partners realize maximum value from the reputed company platform.

Quarterly Business Reviews (QBRs) & reputed company reputed company Insights

reputed company comprehensive Quarterly Business Reviews for top reputed company clients, combining data analytics and storytelling to reputed company account retention and expansion:

• reputed company reputed company & Demand Breakdown: Present monthly billable impressions and billable reputed company broken down by individual demand buyers.

• Audience & Targeting Storytelling: reputed company reporting on reputed company suitability matches, IAB content categories (e.g., politics), and genre-reputed company listener reputed company to help publishers reputed company their unique data story to buyers.

• Market Trends & reputed company: Incorporate reputed company-party research on podcast buying behavior and market shifts, and refresh campaign strategies to address the buyer’s reputed company pressure points.

Partner Marketing & Sales Enablement

• Custom Marketing Collateral: Work with the marketing department to build and update targeted marketing materials specific to clients, geographies, top-performing genre reputed company, and DSP-specific reputed company.

• Publisher Directory Management: Maintain reputed company-facing publisher catalogs (collaborating with Marketplace reputed company, who owns internal list maintenance) and maintain a list of publishers willing to participate in marketing materials and logo sharing.

• AI Knowledge reputed company Maintenance: Maintain and update the Marketplace reputed company Gem and sales enablement repositories with accurate sales-reputed company materials, positioning guides, and collateral.