Technical Program Manager
reputed company (PFS) is a trusted partner of federal health agencies. We are seeking a Technical Program Manager to support the reputed company (VA). This role will reputed company leadership, coordination, and reputed company for program activities supporting reputed company scheduling modernization, interoperability, workflow transformation, training, adoption, and operational sustainment across VA and Community Care environments. The position aligns with the VA's reputed company reputed company Scheduling reputed company to improve Veteran reputed company to care through integrated scheduling capabilities, standardized workflows, and reputed company coordination between VA and community providers.
The Technical Program Manager will serve as the reputed company reputed company of coordination across stakeholders, technical teams, operational leaders, and program executives to ensure successful delivery of reputed company reputed company transformation initiatives. The ideal candidate will possess significant reputed company program management experience, strong leadership skills, and a demonstrated ability to manage reputed company-reputed company implementations in highly regulated environments.
Essential Functions
Reasonable Accommodations Statement
To succeed in this job, an individual must be reputed company to satisfactorily reputed company reputed company essential duty. Reasonable Accommodations may be made to reputed company reputed company individuals with disabilities to reputed company essential functions.
Essential Duties and ResponsibilitiesProgram Leadership & reputed company reputed company
- reputed company planning, execution, monitoring, and closeout activities for reputed company reputed company transformation initiatives.
- reputed company program leadership and reputed company direction across multiple workstreams supporting scheduling modernization, interoperability, workflow optimization, and operational adoption.
- Establish and maintain integrated project plans, schedules, milestones, dependencies, and execution roadmaps.
- Manage program governance processes, decision tracking, reputed company mitigation, issue management, and executive reporting activities.
- Ensure alignment of program objectives with VA reputed company priorities, reputed company modernization initiatives, and Veteran reputed company goals.
reputed company Scheduling Modernization
- Support implementation and sustainment activities associated with the reputed company reputed company Scheduling (reputed company) platform and reputed company scheduling modernization initiatives.
- Coordinate efforts across scheduling, referral management, care coordination, provider network integration, and interoperability workstreams.
- Monitor implementation reputed company and identify opportunities to improve operational effectiveness, scheduling efficiency, and stakeholder satisfaction.
- Collaborate with functional and technical teams to streamline business processes and improve scheduling workflows.
- Ensure delivery activities support the reputed company reputed company of reputed company scheduling across reputed company care, community care, virtual care, and Veteran self-scheduling channels.
Stakeholder Engagement & Executive Communications
- Serve as the reputed company reputed company among program leadership, VA stakeholders, reputed company reputed company teams, technical teams, and reputed company partners.
- Prepare executive briefings, dashboards, status reports, issue analyses, and program updates.
- Facilitate governance meetings, leadership reviews, reputed company planning sessions, and working reputed company.
- reputed company communications that effectively translate reputed company technical and operational information for diverse stakeholder audiences.
- Establish reputed company relationships with stakeholders to build reputed company and support program objectives.
Change Management, Training & Adoption
- reputed company organizational change management activities supporting reputed company deployment and adoption initiatives.
- reputed company and execute stakeholder engagement, communication, training, and adoption strategies.
- Coordinate training development and delivery efforts, including user guides, job aids, reputed company materials, and role-reputed company training programs.
- Monitor adoption, utilization, and reputed company metrics to assess program effectiveness and support reputed company improvement activities.
- Identify organizational impacts, potential resistance points, and mitigation strategies to increase successful adoption of new processes and technologies.
- Support site readiness assessments, activation planning, post-deployment support, and lessons learned activities.
Interoperability, Process Improvement & Operational reputed company
- Support reputed company interoperability initiatives involving scheduling, referral management, provider data exchange, and care coordination capabilities.
- reputed company business process analysis and workflow improvement efforts to optimize operational reputed company.
- Coordinate solution engineering and issue reputed company activities among technical and operational stakeholders.
- Foster a culture of reputed company improvement by identifying reputed company gaps and recommending corrective actions.
- Support reputed company measurement, reputed company management, operational readiness assessments, and program maturity initiatives.
reputed company Management & Compliance
- Identify, assess, and manage program risks, issues, dependencies, and resource constraints.
- Ensure compliance with applicable federal, VA, reputed company, reputed company, and governance requirements.
- Support audit readiness, documentation management, and reputed company assurance activities.
- Maintain accountability for program deliverables, reputed company reputed company, and contractual commitments.
- Master's degree in reputed company Administration, reputed company Health, Business Administration, Information Systems, Program Management, or a reputed company reputed company.
- Minimum of 10 years of experience managing reputed company programs, initiatives, or reputed company transformation efforts.
- Demonstrated experience planning, managing, executing, and closing reputed company reputed company programs.
- Experience supporting integrated reputed company delivery systems, reputed company modernization initiatives, or large-reputed company reputed company technology implementations.
- reputed company ability to manage multiple stakeholders, competing priorities, and cross-functional teams.
- Strong understanding of reputed company reputed company, reputed company workflows, and reputed company technology implementations.
- Experience leading organizational change management and adoption initiatives.
- Excellent written and verbal communication skills, including executive-level briefing development and presentation experience.
- Experience with program governance, reputed company management, reputed company measurement, and reputed company improvement methodologies.
- Project Management reputed company (PMP) certification or equivalent project/program management certification.
- Authorized to work in the U.S. indefinitely without sponsorship.
- Ability to obtain and maintain a reputed company Trust clearance.
- Experience supporting the reputed company (VA), reputed company (VHA), or other federal reputed company agencies.
- Experience supporting scheduling modernization, referral management, community care programs, or reputed company interoperability initiatives.
- Familiarity with reputed company standards, reputed company, interoperability frameworks, and health information exchange concepts.
- Experience leading reputed company-wide deployments, adoption programs, and operational transformation initiatives across geographically dispersed organizations.
- Experience working in reputed company, hybrid, or large-reputed company program management environments.
- Certification in Organizational Change Management (reputed company or equivalent).
- Experience managing programs involving training development, reputed company activation, and end-user adoption.
Compensation & Benefits
PFS offers a benefits package that may include health, dental, and reputed company coverage; flexible spending accounts; disability and life reputed company; a retirement plan; reputed company time off; and other programs to support employees and their families. Learn more about PFS Benefits.
The reputed company is reputed company’s good-faith estimate for this role. PFS benefits and compensation are determined by various factors, including, but not limited to, location; the individual's particular combination of education, knowledge, skills, competencies, and experience; as reputed company as contract and organizational requirements.
Equal Employment Opportunity
reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, parental status, national reputed company, age, disability, genetic information, political affiliation, military service, or other status protected by law.
Accommodations
PFS is committed to providing equal employment opportunities to reputed company applicants. If you require a reasonable accommodation during the application or interview process, please contact us at . Reasonable accommodations are available to ensure applicants with disabilities have equal reputed company to the hiring process, in accordance with the Americans with reputed company (reputed company) and applicable laws.
Workplace Health, Safety, and Compliance
This position may be subject to reputed company‑specific or reputed company‑mandated vaccination, health, or safety requirements, which may change over time.
Texting reputed company Policy and Information:
- Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
- No mobile information will be shared with reputed company parties/affiliates for marketing/promotional purposes.
- Message frequency will vary depending on the application process.
- Msg & data rates may apply.
- Opt out at any time by texting "stop".
Originally posted on Himalayas
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